Networking – mardihumphreys.com

Crumbs From Your Table

We’re celebrating Labor Day weekend, the national holiday acknowledging the contribution of American workers to the innovation, development, and strength of our economy. But not everyone who would like to be employed right now is thanks to COVID 19. And some employers are making the job search increasingly difficult by using a deception called breadcrumbing.

What Is It?

Typically associated with romantic relationships, breadcrumbing gained traction in business vocabulary during COVID-19. It’s when someone stays in contact just enough to keep us hanging onto hope for a relationship. In terms of job seeking, the company we interviewed with says it wants us, but keeps insisting it needs a little more time to make a decision.

What Does It Look Like?

I’ve attended two networking events during the past month where two job seekers, both furloughed by the pandemic, said potential employers are flirting with them, but seem to have no intention of hiring. One attendee said she’s applied for 75 positions since March, and only heard back from two or three. She doesn’t believe the other 70+ were interviewing or actively hiring. The other attendee said she’s also applied for several positions, and most of her results went like this: She gets notified a job has just been posted. She applies the same day. Two days later she gets a “We’ve gone with someone else” email. How can the company have made that decision within 48 hours? She suspects the job may not actually exist yet, and companies are either just fishing or amassing a pool of applicants for post-COVID-19 hires. Both job seekers are struggling with how demotivating this makes their searches.

What Is Going On?

In real estate terms, it’s a buyer’s market. There are more workers than jobs, so companies have the luxury of developing a roster. But other factors could be at play; HR may be holding things up. Payroll budgets may be getting tweaked; especially if the company is hiring for multiple positions. If the hiring manager and HR aren’t communicating about the hiring process, it will take longer. If the company has a policy of posting open positions externally, they may interview to fulfill the policy, while actually intending to hire an existing internal candidate. Maybe the company is trying to figure out what department the candidate will fit, the best role isn’t open, or it’s waiting to see if someone more qualified applies. Maybe the company is just plain disorganized.

What Can We Do?

Respectfully call out the hiring manager. “Our interview was two weeks ago. I have the impression the company is still interested, as am I, but I’m considering other offers. Can you please give me some idea of how close the company is to selecting a candidate?” Otherwise: network, network, network. It’s one of the best ways to vet job openings. Use LinkedIn contacts. Look for Zoom networking events as well as in person. Join groups. There are plenty to choose from. There are groups on social media (Facebook and LinkedIn come immediately to mind). There are industry groups (e.g., IT, manufacturing, sales, etc). There are special interest groups (e.g. Women in Business Networking, Chambers of Commerce), and Alumni groups.

Personally, I’ve connected friends seeking jobs with people in my networking groups who have open positions. If you are looking for employment, please direct message me. I’m happy to help.

Have you been breadcrumbed? Please share your story in the comments section.

Meeting Manners

Photo by August de Richelieu from Pexels

Finding and maintaining business relationships is so important it has its own word: networking. Pre-COVID-19, the default technique was in person, in a group, with snacks. Meeting people powers business. We get together to build trust, show respect, demonstrate commitment, and form long term relationships. When we connected with someone, we’d further the conversation at a later date, either at one of our offices or restaurant.

When instructed to shelter at home, we immediately virtualized it, but now we’re dipping our toes back into the networking and 1:1 meeting ponds. It’s not unusual to run from a teleconference in my home office to a 1:1 at a coffee shop.

This transition is exhausting, but it helps when I remember guidelines for COVID-19 change daily for the entire world. We can’t realistically absorb all the available information, and no one has all the answers. We can have patience, extend grace, and be prepared to pivot. For example, when setting an appointment we acknowledge we’d rather meet in person, but offering a teleconference as a back up is currently the best practice.

We could just talk on the phone. (Remember when talking to someone was the only thing we did with phones?) I had a couple of 1:1 calls recently and they were refreshing! Eliminating the sense of sight allowed me to concentrate on the person’s voice and take notes. I didn’t have to wonder if I was using enough non-verbals to show I was paying attention. I had to remind myself to respond with verbal cues (e.g.,“uh-huh,” “yes,” “tell me more,” etc.) so the speaker would know I was listening. It was a great communication exercise.

When we meet face to face, it’s prudent to call the venue ahead and ask if they allow indoor seating yet. If they have outdoor seating, that’s even better, but requires the weather to cooperate. We should move our chairs six feet apart. If we purchase drinks or food, we should pay with our credit/debit card. We should wear a mask, carry hand sanitizer, not shake hands (and maybe comment on it; e.g., “I hope someone comes up with a substitution for handshaking soon.”) We should take our temperatures before leaving the house (and tell our 1:1s upon arrival). We should be prepared for cancellations as COVID-19 conditions daily change.

Now that we’ve had over three months experience with teleconferencing, here is something I’ve found useful. Begin the meeting at five minutes after the hour or half hour and end five minutes before the hour or half hour. Odds are the person meeting with me is coming from an earlier meeting, and/or has another one after ours. Giving them five minutes to transition demonstrates consideration for their schedule.

Respect is the key, both giving it and requesting it. When choosing whether to meet in person or virtually, it’s fair to say, “I’d rather teleconference. My family is taking social distancing very seriously.” We should also not be surprised to hear that sentence from the person we intend to meet. COVID-19 is turning into a marathon rather than a sprint. Minding our meeting manners is a small way we can help each other to the finish line.

Are the majority of your meetings still virtual? Please tell us about them in the comments section.

Control is an Illusion

For many of us, it’s a long holiday weekend to celebrate Independence Day. But thanks to COVID-19, I don’t feel very independent. I walk out the door then stop to make sure I have my mask. Before setting an appointment for a one-on-one, I have to call coffee shops and ask if they allow indoor seating. To go to the office, or not to go to the office; that is the question. Maybe I should take some time between Hamilton viewings to reflect, reality check, remaster, and renew.

Reflect

Gratitude is my default setting for pulling out of rumination. I keep a gratitude journal and write in it as part of my morning routine. I record one thing I’m grateful for from the previous day. When I start down the rabbit hole of feeling sorry for myself, I pull out the gratitude journal to snap out of it. I habitually focus on my goal and ignore the journey I’m on to reach it. Achieving the goal is fabulous, but wisdom comes from what I do daily to accomplish it.

Reality Check

Have you seen a bunch of memes on your social media feeds that say the most useless purchase of 2019 was a 2020 planner? It’s funny because it’s true. The goals we set at the beginning of this year are mostly impractical now. Yet, we beat ourselves up for not being on track to reach them. For example, my company planned to grow our new division this year. We’re having difficulty getting traction and I blamed myself. So, I turned to my best networking friends for a reality check. I felt better when they validated business is slow for everyone. This prompted me to refocus my outreach. What are my clients’ biggest needs right now? Can I provide a resource for them even if it’s not my company? If I can help my community get through the pandemic, then they will still be around to talk business post COVID-19.

Remaster

Much like a rock band re-recording an old hit song to improve its quality, let’s revise our yearly goals. We can break them down into smaller goals to help us stay motivated. We can concentrate on short term goals. (E.g., ask ourselves, “What is one thing I can I do today?”) We can break our revised goals down into actionable steps and calendar them so we’re triggered to action. When contemplating a new goal, we should ask ourselves,“Is this reasonable during COVID-19?” We can track our efforts (you know I’ll use any excuse to start a spreadsheet) and review them after Q3. We can identify someone willing to be an accountability partner and check in with each other weekly for progress reports.

Renew

Surviving COVID-19 is a marathon. Small daily acts of self-care (take a walk, read an article, listen to a podcast) can be rewards for taking another step toward our goals. Setbacks feel more painful right now, but let’s hold on, keep trying, and support one another.

How are you reflecting on the first half of 2020 and preparing for the second? Please share your ideas in the comments section.

Going the (Physical) Distance

Even we introverts are over this whole sheltering-at-home sequestration. Boredom has officially set in. The value of teachers, the healthcare workforce, truckers, and sanitation engineers is proved. The struggle with guilt is real. We’re asked to stay home with our snacks, entertainment, and stimulus checks, but we want to be out with our friends. We feel survivors’ guilt working from home (WFH) while 1 out of 10 other people in America have lost their jobs thanks to COVID-19. Instead of pining for what we can’t have, let’s give attention to what we can do.

Each Other

Let’s take a break from supervising our children’s online learning, WFH, cleaning, laundry, cooking, etc., and make virtual coffee dates with our families and play virtual games with our friends. It gives us peace of mind to see our loved ones safe and healthy. By the way, we have to initiate these. I posted offers on my social media for all comers to hang out and no one took me up on them. But, when I invited specific people to meet, they all accepted. This also goes for networking. Is there someone you want to connect with, but couldn’t pre-COVID-19? Plenty of people are now open to spending a few minutes on a meet and greet teleconference. Everyone just wants to know there’s life out there.

Emotions

Are you journaling more since sheltering at home? It’s good to empty our heads of negative thoughts and drag them into the light where we can see them more objectively. Our fear of the future can be analyzed. Our guilt over whining about WFH while our friends are furloughed may be admitted. Our anger sparked by the abrupt annihilation of our routines has a place to go. Then, we can deliberately relieve these negative emotions with positive actions. (E.g., help your first grader write a thank you note to his teacher for adapting to an online classroom.) In a few months we can revisit these journals and determine if we developed habits in quarantine worth keeping.

Envision

We can start thinking about life after lock down. We can update our resumes and LinkedIn profiles. We can touch base with warm contacts. Networking is easier right now because COVID-19 gives all of us something to talk about. We can plan a vacation for October, make a menu for Thanksgiving dinner, and start a Christmas/Hanukkah/Kwanzaa gift list. We can think about what scheduling adjustments we want to keep, what lessons we’ve learned, and what technology we need to implement to improve our future work life balance.

My late maternal grandmother was famous for the catch phrase, “This too shall pass.” I hear it a whole lot these days, which is good. It’s a statement of hope. The world will probably never go back to the way it was before the pandemic, and that doesn’t have to be a bad thing. But right now, let’s focus on helping each other get through today.

How are you encouraging hope during the pandemic? Please share in the comments section.

Does Anybody Really Know What Time It Is?

Sheltering at home has made me lose all track of time. COVID-19 didn’t take my job, so working from home means I’m always at work. I stress over emails. Do I ignore them outside regular office hours? Do I answer them because I’m bored? If I reply, does that set a precedent to answer email 24/7 when this is over? Where are my boundaries? I’m struggling with distraction, overthinking, and TMI. Do you feel the same? Here are some things we can do to exercise a bit of control over our time.

The Obvious

We know what we should do, let’s just do it. Make a new routine. Get dressed. (Slippers? Yes. Day time pajamas? No.) Eat healthy. Move our bodies. Start work at the same time every day. Connect with our teams. (And not just about work; how are they coping emotionally?) Take breaks (suggestions: listen to a podcast, walk the dog, study with the kids). Quit at the same time every day. Don’t work seven days a week.

Encourage

Until in-person networking events resume, we can spend more time on LinkedIn. Let’s wish someone a happy birthday, like an article a connection posted, thank those in healthcare, grocery, and other essential critical infrastructure for their hard work. I’m concentrating on both cheer leading for my connections and amplifying those looking for work.

Practice the Tech

We have to learn how to teleconference, decipher how our kids’ elearning platform works, figure out how much bandwidth we need, and which entertainment streaming services to use. It’s okay to take our time experimenting with features and figuring out what works best. Let’s not beat ourselves up for not being immediate experts on the new technologies all coming at us at once.

Communicate

Everyone who lives in our residences are home ALL. THE. TIME. And everyone is confused. Let’s ask for help. Can we stagger online meetings? Can we claim our own private work/school space? Can we respect a do-not-disturb note on the door when we need to work uninterrupted? Can we tag team supervising online learning? When our spouse has a virtual meeting, can we take the kids outside for recess?

Be Kind

There’s plenty of opportunity right now. We can check on our parents. Ask our neighbor if she needs something from the store before we head out. Video chat with our bestie. Stick a piece of paper on the refrigerator and ask everyone in our home to write one thing they’re grateful for on it everyday. Investigate ways our company can volunteer (e.g., help the local food bank or give blood). Hug the people we live with and stay six feet away from everyone else.

With our normal structure blown up, I think we feel pressured to be productive so we can prove our worth. But I think the source of that pressure may be ourselves. Our employers ask us to use our time wisely and that’s a big enough goal during this pandemic.

What are you doing to take control of your time during isolation? Please share in the comments section.

The Uns

James C. Collins coined the phrase, “Good is the enemy of great.” He suggests we have to remove some good things from our lives so we can focus attention on achieving bigger goals. Since we are stuck sheltering in our homes a little longer, (Thank you, COVID-19.) maybe now is an appropriate time for evaluation. Are we satisfied with the state of our lives? Do we need to take a hard look at our priorities? Should we trim some good items so we can excel? Are we ready to make some uncomfortable but necessary choices? If so, how?

Uninvite

We are highly influenced by the people who surround us. They can determine the quality and direction of our lives; much like the wind influences a sailboat. People treat us the way we let them, so let’s make respect one of our boundaries. Let’s be intentional about networking with positive people who have standards we admire. Let’s treat coworkers the way we want to be treated and associate with those who reciprocate. This can be hard. We don’t always have the luxury of choosing whom we work with and our emotions can get in the way, but let’s not reward bad behavior (e.g., our opinions and/or feelings are ignored). If a team mate consistently gossips in the break room, shoves her busy work on us, or complains about how she never gets high-profile assignments, it’s time to uninvite her from our projects.

Untie

Time flies when we’re making a living. In our efforts to keep moving forward, we neglect to stop and assess where we are, what has changed, and how outdated thinking may be holding us back. Do we believe we can’t do something just because we’ve never tried it? Thanks to technology, what was unthinkable 10 years ago is now normal. (Think Lyft, Instagram, Amazon Echo) Are we making choices based on what our circumstances were then? We can’t use the same decision making criteria on our first full-time job that we used in college. We can’t use the same criteria as a spouse that we used when we were single. We can’t use the same criteria as a parent that we used before children, but we can untie ourselves from the past by using a filter like: Is it worth my T.E.A.M.?

Unexpected

We can’t predict there is anything better than what we have now and we don’t realize we’re settling for good. Going for more requires change and we don’t like what we can’t expect. Maybe we start by asking ourselves what we do better than anyone else. If we don’t know, we can ask a friend or trusted coworker. We’re usually counseled to build up our weaknesses in order to succeed, but I think we should spend more time cultivating our strengths. Getting less weak at something takes more time, energy, and attention (for marginal improvement) than getting better at something we’re already good at. Let’s stop binging Tiger King and read a leadership book, listen to an industry podcast, or take an online class.

What are some good things you need to eliminate to make room in your life to pursue great things?

LinkedIn is a Thing

I don’t know what my face looks like when I ask someone to connect and they say, “I don’t do LinkedIn,” but from their reactions, it’s not pretty. I’m surprised at the number of people who say they either don’t use the platform or they have a profile but don’t check it. When I ask why, they usually say it’s not worth their time. The honest people say they find it intimidating. With the volatility of the job market, we have to be open to opportunity. Even if you love your job, and don’t intend to leave it, it could leave you. Multiple income streams from both side gigs and passive income are smart strategies for securing your financial future and LinkedIn can help you find those opportunities. Let’s talk about the basic things you should do to have a presence on LinkedIn.

The Basics

In 2017, 95% of recruiters polled used LinkedIn to find candidates. So at least fill out a profile. It’s free. If the task seems daunting, check out your friends’ profiles, especially if they do a job similar to yours, and follow their examples. In your headline and profile summary (the About section) use the keywords they use to describe themselves. Keywords are one of the tools recruiters use to find you. If you have a recent headshot, use it as your profile picture. If not, have someone take one. A professional is best, but a selfie works if the lighting is good and the background is plain. Don’t use a headshot that’s more than five years old. If you arrive at an interview looking older than your photo, you leave the impression you’re less than honest. Your background photo is tricky because of the required dimensions (1584 x 396 pixels) and the fact it needs to accommodate your headshot in the lower left third of the shot. But if you can find one for free (try Pexels) that depicts what you do, it will set your profile apart from users who just leave the default background up. You can use your resume to fill out the rest of the sections (Experience, Education, Licenses and Certifications, Volunteer Experience, Skills and Endorsements, Accomplishments, and Interests).

Some other things to do:

-Use the search function to connect with people at companies you want to work for then like and comment on their posts
-Follow the pages of companies you like
-After you make some connections, go through their connections and ask them to introduce you via LinkedIn’s group message feature or email. Then ask those mutual connections for coffee or an informational interview
-Position yourself as a thought leader in your industry by writing and publishing articles using LinkedIn’s article publishing feature
-Find articles pertinent to your industry then post them on your timeline using links and hashtags to share them with as many of the LinkedIn community as possible

LinkedIn is a conversation and conversations are supposed to be fun. It takes time and effort to get started, but once you do, staying active is easy.

How do you make LinkedIn work for you? Please share in the comments section.

Movin’ on Up

Photo by Markus Spiske temporausch.com from Pexels

I arrange my office furniture around the electric outlets. Is that weird? Hear me out. There are a finite number of outlets in my office. I have to plug in two monitors, docks for two computers, speakers, coffee cup warmer, desk lamp, phone charger, and air freshener. I not only need at least one power strip, but also to place my desk along the wall with the most outlets. We can think of our careers in the same way. If we’re trying to advance, we must get close to those in power.

Identify the Elvis

You’ve discovered a team/department with whom you’d like to work. Before declaring your intentions, see what you can find out about their manager (i.e., the Elvis) through some harmless stalking. Does your company’s website have biographies or resumes of the leadership team? How about an organizational chart on its intraweb? Does the Elvis have a LinkedIn profile? Get to know the people who are important to him. Pay attention to who his go-to direct reports are. Ask yourself how you can provide value to him. You can start by helping out his team. Do the tasks they either don’t have time for or don’t like.

Business Development

Managers are supposed to help their employees develop professionally, but if your current manager is happy with your performance, she may be more interested in keeping you where you are. It’s a hassle to replace you. If you’ve learned everything there is to know about your own role and aren’t interested in moving to the next position in your job family, (or maybe that role is filled by someone who isn’t going anywhere) you’ll have to develop yourself. Ultimately, you are responsible for your advancement.

Knowledge is Power

Do some discreet reconnaissance. Find out what positions in your company are (or soon will be) available, get the required skills if you lack them, find out how other teams work together, and think about what unique abilities you can contribute. Remember to also consider your career trajectory. Is this a lateral move? Will you lose any benefits? Will this position look good on your resume?

Fake it ‘til You Make it

There’s nothing wrong with sitting in a meeting, nodding, smiling, and taking notes; then going to your office, shutting the door, and Googling all the jargon and acronyms used during the meeting. If I can’t manage to act like I know what someone is talking about, I ask follow up questions. I hope to demonstrate my desire to learn is stronger than my fear of everyone knowing how ignorant I am on the subject.

Confidence Begets Confidence

Dress for the next position you want, not the one you have. Speak kindly to everyone, from the CEO to the janitor. Stand up straight, put your phone down, and look coworkers in the eye. You’ll be remembered as a desirable team mate, promote your brand, and expand your network; all of which you need to keep moving up in your career.

What are you doing to get to the next level? Please share in the comments section.

Not Your Grandmother’s Resolution

As we prepare to celebrate the end of 2019, (after tornadoes and a mass shooting here in Dayton, OH, we say good riddance) and prepare for 2020, we think about making New Year’s resolutions. How about instead of resolving to stop smoking or lose weight, let’s:

Treat others the way we want to be treated

For example, when I have a new project at work requiring the talents of someone from another team, I first approach the person whose talent I need and ask if he’s interested. If so, I then approach his manager and ask her permission to assign him to my project. I outline the work, the time I expect it to take, and how it will benefit both the talent and the company. Respectful communication helps us all get more work done.

Listen and learn

Let’s seek opportunities that put us in the same room with people who have different backgrounds and lifestyles than us and listen to their stories. I’ve gotten to know some excellent people by scheduling a follow-up coffee after meeting at a networking event. Seeing the world from someone else’s perspective expands our own.

Flip the script

Much like Joan Jett covering the Mary Tyler Moore Show theme, let’s do something unexpected. This takes a lot of energy. It’s easier to sit and complain about the way things are instead of leaving the break room and doing something about them. For example, if we usually wait to be asked for our ideas, let’s take initiative, write up a brief proposal, and email it to our manager.

Stop comparing

Our journeys are unique. If we compare ourselves to someone with fewer resources to make ourselves feel important, how petty is that? If we compare ourselves to someone further down the career path to make ourselves feel unimportant, how degrading is that? Let’s focus on improving our good habits one percent every day. Let’s only compare ourselves to who we were yesterday. Did we take a step toward our goals or improving our systems today? Let’s make that the bar we strive to meet.

Rise

For example, if we habitually complain about other women, why? Are we jealous? Do we think success was handed to them? Does it relieve us of the responsibility of hustle and sacrifice? Let’s stay in our lanes, assume they got where they are through hard work, and support them to advance even further. When we add value to someone’s life, the law of reciprocity kicks in and we can end up benefiting. Let’s intentionally lift each other up.

These resolutions build our self-esteem and confidence. Not only will we like ourselves more, but others will like us too, and that’s good for business. Some people light up the room when they walk in and some people light up the room when they walk out. In the new year, let’s aim to be the former.

Please share in the comments section how you resolve to stretch yourself in 2020.

This is How We Role

Does leading people scare you? Good. It means you care. The best leaders want the people in their charge to succeed. How can you achieve that? Model learning, networking, and resilience; like these women.

Learning: Katherine Johnson

You probably know her from the movie Hidden Figures. Katherine has been a brilliant mathematician since she was 13 years old. In 1939, she was the lone female of only three black students permitted to attend the graduate program in mathematics at West Virginia University. She began work at Langley Memorial Aeronautical Laboratory in 1953, where she was the only one John Glenn trusted to calculate the trajectory of his orbital flight around the earth. She is the author/co-author of 26 research reports. She cites helping synch Project Apollo’s Lunar Lander with the moon-orbiting Command and Service Module as her most important contribution to space exploration.

You may not be a STEM rockstar like Katherine, but you can build on your strengths and use them to inspire your team. Do you like to communicate? Is your delivery clear and concise? If your colleagues’ eyes glaze over when you present in meetings, maybe it’s time for a refresher on communication best practices.

Networking: Judy Robinett

Judy is “the woman with the titanium digital Rolodex.” She’s an entrepreneur, business thought leader, author, and she was profiled in Fast Company, Huffington Post, and Forbes for her reputation as a “super connector.” Judy says quality (your level of connection with someone) beats quantity when building a powerful network and there’s a limit on how many relationships we can juggle at one time. (Spoiler alert: it’s 150.)

You may not have a titanium digital Rolodex like Judy, but you have circles of influence. Dig deeper into these relationships. Find out what networking groups one of your coworkers attends and offer to be her wingman. None of your team mates have a networking group? Identify one you’d like to attend and ask at least one colleague to join you.

Resilience: Sheryl Sandberg

Sheryl graduated from Harvard University, helped make Google a profitable company, advocates for women in business through Lean In, authored two books, and as the COO at Facebook, is one of the wealthiest women in the world. But Sheryl is criticized for preaching at working mothers to remain in the workforce (because she can afford to hire staff to work both in her office and her home), her husband died suddenly in 2015 leaving her widowed with two children, and she got blamed for Facebook’s Cambridge Analytica scandal.

You may not have to defend your decisions on a national stage like Sheryl, but you’ll face customers’ anger while you’re wounded. Dealing with unpleasant situations under difficult circumstances gives you opportunity to show your direct reports emotional intelligence in action. The next time one of your clients is upset, take a team member with you to the client’s office to talk about resolution. This earns both the client’s and team member’s respect.

A role model inspires us to set goals, gives us the tools to reach them, and celebrates us when we do. If you do that, you are both a great leader and role model.

Please share the qualities you look for in a role model in the comments section.