Off-balance

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COVID-19 and its variants have allowed us to blur our boundaries between work and not work for the last 21 months. For whole industries The Great Resignation is fueled by the results. As 2022 approaches, society contemplates the future of work and how to make it sustainable for both employers and workforce. In the meantime, what if you tried integrating your job with your life instead of striving for work-life balance?

Isn’t Work a Part of Your Life?

Why are the two entities compartmentalized and put on a scale? When you assimilate what you do for a living into the rest of your life, it’s easier to bring your whole self to both. For example, if you work for a small business, maybe you have to handle accounting as well as on-boarding new hires. When you apply those pivoting skills to work and not-work responsibilities, you create flexible solutions for both. You may have to pioneer these types of innovations at your company. People are creatures of habit. How likely is it that your manager will offer to meet with you to brainstorm ways you can do your job outside of the office? Since you know how best to accomplish your projects, you have to demonstrate how your plan works best. For example, make sure your manager knows you are creating win-win situations for all the parties involved. Wasn’t the client impressed with your dedication to their account when you joined the videoconference from your car during your child’s basketball practice? You also have to monitor your boundaries. Remember that a task you do for your employer is work whether you are doing it in the office at 9:00AM or at your kitchen counter at 9:00PM. Communication (with management, teammates, clients), prioritizing (urgent vs. important), and organization (empowering others to help both at home and work) are key elements for successful work-life integration.

Declare Your Boundaries

To gain some control, try block scheduling. It may help you with the logistics of integration. These blocks can be however long you want. Maybe start with thirty minute blocks and increase up to an hour if you can manage it before taking a break and moving on to the next one. Obvious blocks can be your current work projects broken down into tasks and family medical appointments, but remember to schedule not-so-obvious blocks for exercise, self-care, and leisure. This also helps you see what activities you value and how much time you really need for them.

Change is Hard

Our relationship to work is changing. Employees have more leverage than ever right now. Workforce is waiting to see how governments will respond to the call for reformation of childcare, living wages, and paid time off policies. Employees are shaking up the business community with their insistence on flexibility like shorter work days/weeks, and hybrid work models. While we navigate this transition, do what you need to do to take care of yourself, especially your mental health. You can both do your best for your employer and yourself.

How did you integrate what you do for a living into your life in 2021? Please share in the comments.

Distracted December

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The only thing I love more than making to-do lists is crossing items off them. But I feel something inside tugging on me to stop and pay attention to the holidays before they all pass by. If you feel the same, then here are some suggestions for reconciling work productivity and holiday celebrations.

Plan

What are the top three things you absolutely need to accomplish by January 1, 2022? Schedule them on your calendar and block that time. When you’re doing one of these tasks, concentrate on it until either it’s done, or you’ve gotten as far as you can in one sitting. Do not allow interruptions and distractions. Do not check your mobile or multi-task. Multi-tasking is like treading water. You work hard but don’t get very far. In this plan remember to schedule time for:

  • Checking with the people from whom you need information. Ask them when they are taking time off. This will prevent you from either interrupting their holidays or putting important projects on hold
  • Margin. If you think a task will take thirty minutes, schedule at least forty-five to complete it. If you’re done in forty minutes, take two of them and stare off into the distance to give your eyes a break before tackling the next project
  • Yourself. It’s the secret sauce of productivity. Even if it’s to spend the day in your PJs sipping coffee and reading a novel, take time to rest, recharge, and reboot
  • Buying gifts
  • Celebrating. Ask your co-workers what holidays they’re observing and invite them to share their traditions at the all-team party. BTW, leave your phone in another room so you aren’t tempted to check it
  • Attending a holiday networking event. The holiday season is a good opportunity to both make new acquaintances and deepen relationships with business associates you recently met
  • Adjusting the plan. In mid-December look at the bottom of your priority list and see what you can put off until after January 1st

Break

Take care of yourself. Get up from your desk and stretch after an hour’s work. Drink a glass of water instead of a caffeinated drink. Get enough sleep. Reward yourself with a break to do whatever you want to for fifteen minutes (power nap, check Facebook, watch a cute cat video) after finishing a task.

Analyze

At the beginning of January, analyze your data. Answering these questions will help you improve the end of 2022:

  • Did you accomplish everything you wanted to? If not, what stopped you?
  • What did you do well?
  • What could you improve?
  • What do you wish you’d done differently? How will you make that adjustment next time?

You’re juggling parties, shopping, traveling, children’s events, etc., and you’d rather be watching Elf than working on the end-of-the-year report. Set your boundaries, communicate them, and enforce them. The earlier in the process you do this, the more understanding your team and manager will be.

Do you have a plan for finishing 2021 strong? Please share in the comments.

Purposeful Procrastination

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Here in the Digital Age where business moves at the speed of data traveling through fiber, if I’m not productive every minute I’m at work, I fear that I’m being lazy. Since emails are tasks someone wants us to do and they arrive 24/7/365, it seems I’m not the only one with boundary issues. In terms of time management, we put off completing a task because we have other tasks that are either more urgent or more important. Or, we put it off because we don’t want to do it. But what if we use procrastination as a tool to preserve our boundaries?

If/Then

  • If we restrain ourselves from replying all to a group email asking for volunteers to organize the office holiday party, then are we lazy or are we allowing someone else to step into leadership?
  • If we proofread the slide deck for tomorrow’s weekly team meeting because the team member assigned to do so hasn’t done it yet, then are we being helpful or are we doing their job for them?
  • If we accomplish a last-minute errand for a co-worker, do we then set ourselves up for accomplishing more last-minute tasks for this co-worker in the future? 

This is Not the Admin You’re Looking For

For example, sixty-three minutes before my team was scheduled for a video conference with a client, the account manager emailed me saying that the client needed to reschedule. He tasked me with:

  • Notifying the other team members that the meeting was postponed
  • Checking their availability for the new meeting time the client proposed
  • Rescheduling the meeting on our video conferencing platform
  • Updating the meeting calendar invitation

When this task arrived in my inbox, I was preparing for a different video conference huddle that was only fifteen minutes away. I had time to send a quick group email, but I chose to ignore the account manager’s request and prepare for my imminent meeting.

Sixty-eight minutes later, the emails from my teammates flew, reply-all style. The account manager ended up completing all the tasks he attempted to assign to me.

Confession: I intentionally procrastinated.

Sorry (Not Sorry)

It was hard to restrain myself. I felt bad for not preventing my teammates’ confusion and for using them to force the account manager to do his own administration. But apparently, I did not feel bad enough to go ahead and do the account manager’s administration. I prioritized my boundary above everyone else’s convenience. 

Proceed With Caution

Having said (and done) that, please remember that we should exercise good judgement when evaluating such situations. Using restraint to enforce boundaries can look like procrastination and can be detrimental to our brand. We need to examine who may be impacted and how negatively before we intentionally delay action. In the above example, three people were inconvenienced for a relatively short period of time and my brand was positively impacted because I’m not the team’s administrator. I used the passage of time to help me hold that boundary. Hours after the incident, I replied to the account manager’s original email. I suggested that it’s probably not a best practice to rely on me to complete last-minute tasks as evidenced by this incident. I have not received another last-minute task from him since. 

Have you ever intentionally put off work? Why? Please share in the comments.

Going off the Rails

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“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” – Abraham Lincoln 

How do you know when the axe is sharp enough? Overthinking is a pattern of behavior where your thoughts swirl in an endless negative loop. These thoughts produce fear that clouds your judgement. Instead of preparing you for positive next steps, you get stuck. How thin is the line between preparation and overthinking?

Why It’s Bad

  • Your brain is trying to reduce the anxiety caused by your situation’s uncertainty, but overthinking typically just produces more questions to worry about.
  • It may deter you from making rash decisions, but as a habit, overthinking is a gateway to excessive worry which can lead to stress, anxiety, depression, OCD, and/or PTSD.
  • Pondering all the possible outcomes to a decision is fine, but when it prevents you from choosing one of them, that’s a problem.
  • Do not confuse overthinking with self-reflection. Self-reflection results in learning, insight, and gaining perspective. Overthinking results in dwelling on everything you don’t have control over and feeling bad about it.
  • Overthinking projects that are on a deadline gives you less time to complete the project. For example: taking so much time deciding what you’re going to wear to your client presentation that you run out of time to adequately rehearse the presentation.
  • If you are busy overthinking a situation, then you are too distracted to notice new opportunities.

What It Feels Like

  • You lose sleep because of the repeated negative thoughts of how you feel about the problem instead of how you’re going to solve it.
  • You have trouble making easy decisions (e.g., where to go for lunch).
  • You second guess your decisions (e.g., I should have known in the interview that Joe Sixpack was a bad hire).

How To Stop

  • Distract Yourself: Your brain will come up with possible solutions when you leave it alone for a while. Take a break and listen to a few minutes of your favorite podcast.
  • Journal: Stop and write down what triggered the overthink. After a week, read what you wrote. Do you see any patterns? Make a plan to deactivate the trigger the next time it happens.
  • The Practical Test: When you are spiraling, ask yourself, “What evidence are these thoughts based on? Is it legitimate? Is there someone I trust that I can ask?” If your thoughts are illogical, unreasonable or impractical, they are overthink.
  • Change Your Environment: Enlist your endorphins in the battle. Get outside and go for a run or walk the dog or ride your bike.
  • Worry Time: Schedule a recurring weekly appointment on your calendar for worrying and limit it to fifteen minutes. This accomplishes three things: you control when you allow the worried thoughts, you limit the time you allow yourself to worry, and by the time the appointment comes, you may no longer have anything to worry about. Begin your worry time with this question, “Can I do anything to change this situation in the next twenty-four hours?” If yes, then stop thinking and take action. If no, then put the thought on the agenda for the next scheduled worry appointment.

If you can’t stop ruminating on your own, it can damage your mental health. A trained therapist can give you exercises and accountability to pull yourself out of the overthinking doom loop. Learning how to flip your negative, repetitive thoughts into positive ones is a skill worth developing.

What do you do to pull yourself out of overthinking? Please share in the comments.

Sleep On It

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“I’ll sleep when I’m dead,” is the hustler’s motto. There are at least a couple of movies and a couple of songs with that statement as the title. It implies that strong people don’t need sleep. In reality, getting adequate sleep not only makes us stronger, but also smarter, and not getting enough sleep can eventually kill you.

How Much is Enough?

A recent study by the CDC found that 41 million Americans in the workforce are sleep deprived. How many hours an adult needs varies by person; it can be anywhere between six and ten. When you don’t get enough, you accumulate a sleep debt that sooner or later your body will force you to pay. If you feel moody, are making more mistakes than usual, or falling asleep in meetings, then you aren’t getting enough. That lack of sleep can lead to poor decision-making, depression, and/or burnout. If you deny your brain the time it needs to recharge, then it will punish you with poor functioning, like trouble focusing on tasks, misunderstanding communication with your team, and difficulty controlling stress. These indicators can manifest in as few as three consecutive nights of sleeping six hours or less.

Why is it Important?

You need to be physically healthy to do your best work, and getting enough sleep is key to your physical health. Your body repairs its tissues, manufactures hormones to fight infections and viruses, and lowers your blood pressure while you sleep. Also during sleep, your brain constructs and reinforces neural pathways that help you remember things you’ve learned, which strengthens your ability to solve complex challenges at work.

Best Practices

Get on a schedule. Go to bed and wake up at the same times every day. Then, before bedtime:

  • Three hours: Finish eating, and drinking caffeine and/or alcohol
  • 90 minutes: Finish vigorous exercise
  • 60 minutes: Turn off the TV, cell phone, and laptop. Read a real book, listen to soothing music, or meditate instead
  • At bedtime: Eliminate light and noise and adjust the room temperature; cooler is more conducive to sleeping

Damage Control

After a sleepless night:

  • Try to begin your day with exercise, outside if possible. You could go for a run or ride your bike, but a brisk walk through nature while breathing in fresh morning air and listening to your favorite songs followed by gentle stretching will also put you in a good mindset to face the day.
  • Your body may try to rest at an inopportune time later in the day. If that happens, it’s more productive to take a 15-30 minute break to let your brain rest than to keep plowing through your to-do list.
  • Caffeine may get you through the morning, but the crash could have you zoning out during your afternoon Zooms. If you can’t grab a 15 minute nap, then take 10 minutes to either meditate or eat a healthy snack and chase it with a glass of water while watching an uplifting video; maybe this one. If you don’t have 10 minutes, then take one or two minutes to either stretch or take a few deep breaths.

Many of us have trouble sleeping since the advent of COVID-19. What are some things you do to get a good night’s sleep? Please share in the comments.

It’s About Time

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When did the United States know it was time to bring workers from the fields to the factories? Who decided working eight hours a day for five days in a row was the best schedule for optimum productivity? The 40-hour workweek became a law in the United States in 1940. If we haven’t thought about how long it should be since then, may we please use COVID-19 as the trigger for redefining how long it is now?

Not News

How long both the workweek and the workday should be is not a new conversation. One of my favorite thinkers is organizational psychologist Adam Grant. He has lobbied for the death of the five-day workweek for at least a couple of years. There is plenty of evidence to support his position from respected sources like The Atlantic, The Wall Street Journal, and The Huffington Post.

Mother Knows Best 

The catch is, if employees spend less time on the job, isn’t it logical that the job should pay less? Mothers have struggled with this prevalent employer attitude for years. In Mika Brzezinski’s book, Know Your Value: Women, Money, and Getting What You’re Worth, Carol Smith, former publisher of Elle magazine told Mika, “I love hiring women (for) four days a week because they actually will produce at least five days’ worth of work for four days’ worth of pay.” As an employer that’s a benefit to her, but as a woman, it is a detriment. Her story in the book goes on to note that the moms of young children who work for her are willing to do anything to have a four-day workweek including accepting 60% of their salary.

Proof of Concept

Of course, employees do not want to make less money, but why should employers shorten the week without also shortening the paycheck? Here are two examples. This article talks about a four-day-workweek-no-pay-reduction experiment the company Buffer offered its employees. To shorten their workweek, they cut back on meetings and social events, sped up the pace of their day, and improved their focus (e.g., employees reported spending 35% less time surfing the web). The experiment was so successful, it’s still running. Buffer made $21 million in revenue in 2020. Also, American businesses should vet the plan Iceland commissioned from Alda (Association for Sustainable Democracy), an Icelandic non-profit, and Autonomy, a British think tank, to condense the workweek. These two organizations partnered to run two large-scale trials of a four-day workweek from 2015-2019. They published their results in June 2021. In addition to productivity remaining the same or improving in their test-subject companies, the study also concluded that employee welfare markedly increased (e.g., less burnout). Even if employers prioritize revenue over employee well-being, these studies prove a four-day workweek is profitable.

Life always holds an element of uncertainty. Did we really need a pandemic to remind us of what our priorities should be and how far we’ve strayed from them? Let’s rethink the current workweek model and consider what compensation for productivity could look like in 2022.

Would you rather be paid for your time or your productivity? Please share in the comments. 

My Way or the Highway

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I keep stumbling over the word agency because it’s a contributing factor to The Great Resignation. It’s trending in the context of one of its lesser meanings (check out #9). As I struggled to visualize it, I received an unexpected email of encouragement from my manager. In reassuring me that I am achieving our goals, his email helped me label how I achieve them. It also woke me to the fact that not everyone has this freedom in their work. Employers had to give up a certain amount of control over their workforces at the height of COVID-19 when they weren’t allowed to have employees work under their watchful eyes. An employer who has issues with employees working remotely is not a logistics problem, it’s a trust problem.

Control

If it’s not enough to complete the task correctly and on time, but it also has to be done the way the manager prefers, then you have a lack of agency. For example: toward the end of her life, our grandmother was not physically strong enough to wash the windows on her house herself. During a visit, my husband offered to do it. She immediately pointed out what equipment to pull from where, gave him a recipe for the cleaner, dictated while he mixed it, and window by window instructed him on how to clean them. Kudos to him for his patience. There were 13 windows on that house. It was a long afternoon. Haven’t we all had a micromanager? Or one who insisted we be available to them 24/7/365 like Miranda Priestly in The Devil Wears Prada? If this is your current situation, can you set boundaries on when you’re available to your manager? Can you transfer to another department that allows you more freedom? Is having agency important enough to you to find a different job? Whatever you decide, take time to think about how you got into this situation. Are you habitually involved with people (managers, people you date, etc.) who want to control you? If you determine that you’re the common denominator in these relationship equations, talk about them with a trusted friend, therapist, or coach to help you identify red flags in both your behavior and your manager’s. Otherwise, the lack of agency is likely to follow you to your next role.

Trust

Your lack of agency means your manager doesn’t entirely trust you. Some things to consider:

  • Have you done something to lose their trust?
  • Are they micromanaging everyone, or just you?
  • Is your relationship strong enough that you can ask them what they are afraid of?
  • Is there a way you can reduce their insecurities?
  • If you do what you’re told the way you’re told to do it every single time, there’s no learning. Would your manager let you experiment, fail, then learn from the result? For example: Can you do a project how, where, and when you want to, successfully complete it, deliver a report of the results to your manager, then ask for this process to become your standard operating procedure?
  • Have you had success on your own initiative that you can remind them of to prove your credibility?
  • Would more communication (e.g., weekly status reports) on projects give them more confidence in you?

You train people how to treat you. You cannot change other people’s behavior, you can only change what behavior you will accept from them. If you can’t achieve the autonomy you need at your current position, then your decision is whether to stay or go.

What do you do when you experience a lack of agency at work? Please share in the comments.

Satisfied ≠ Engaged

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When I hear the term employee engagement, in my head I see a scene like the photo above; engaged people satisfied with their work. I thought engagement was synonymous with satisfaction, but no. An engaged employee is probably also a satisfied one, but a satisfied employee is not necessarily engaged.

What’s the Difference?

Satisfied employees do their job, but don’t look for ways to contribute to the mission or vision of the company. They’re satisfied with short term incentives like a raise, and dissatisfied when the work gets stressful. Satisfaction is how happy employees are, which may include things like getting paid for doing as little work as possible. Satisfied employees avoid accountability, try to maintain the status quo, and resist change.

Engaged employees are enthusiastic about their positions, dedicated to the company, and work beyond their job descriptions. They believe in the company’s mission and actively promote it. They’re both mentally and emotionally dialed in to their work, teams, and organizations and expect a long-term relationship with all three. They embrace change; taking the initiative to seek out processes that can be improved and improving them.

Why is it Important? 

Eighty-one percent of business leaders said engaged employees perform better than satisfied ones. They’re more productive, less absent, attract new talent, and stay with the company longer than satisfied employees. This results in growth and innovation in a thriving economy and the ability to bounce back after a recession. Engaged employees know their role in the company’s objectives. When an employee knows their purpose, they filter their work through it. The company can then harness and channel this energy to reach its goals.

How Do You Do It?

Communication: Employee engagement starts at the top. Senior leadership should authentically view employees as their most valuable asset and prove it by:

  • Casting a vision for the company, clearly and repetitively stating it, and lead accomplishing the company’s mission by example
  • Giving organization-wide updates on the health of the company including changes. Disclose what leadership is doing to improve the current conditions
  • Focusing constructive feedback on employees’ performance (not the person) and following up
  • Offering a process for anonymous company-wide feedback and implementing employees’ responses
  • Publicly recognizing engaged employees and giving them a system to publicly recognize each other

Cultivation: Business moves at the speed of trust. Senior leadership can build trust with employees by:

  • Defining what success looks like to the company and how to reach it with honesty and integrity
  • Providing clear expectations, holding people accountable, and focusing on delivering results
  • Making enriching employees’ lives a company value and acting like it (e.g., supporting employees’ career development with both money and time)
  • Developing cross-functional teams to complete projects. Pro-tip: When coworkers do projects together, they organically bond and create positive team memories because they achieve communal success

Contribution: Engaged employees want to feel like they’re instrumental to the success of something bigger than themselves. Senior leadership can tap into that desire by:

  • Matching roles to employees’ strengths
  • Giving employees tasks they find both interesting and challenging
  • Sharing ownership of the company’s mission
  • Reiterating how the work employees do contributes to the company’s success

A company with engaged employees experiences less turnover, higher sales, and more customer satisfaction. When an employee quits their job in America, it costs the employer about $5000 to replace them. It was hard enough to find good employees pre-COVID-19. It’s so challenging now that it’s simply a wise business decision to invest in keeping the ones you have.

Does your company have an employee engagement strategy? How does it work? Please share in the comments below.

You’re Not the Boss of Me

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Here in the mid-digital age you may find yourself working as a member of a team more often than completing deliverables on your own. I’m a big fan of the-more-heads-the-better for problem solving, but when your supervisor tasks you with exerting influence over coworkers who aren’t your direct reports, you have responsibility without any authority. What do you do?

This scenario usually employs a version of the Matrix Model of Management. It’s a popular construct because it allows departments to share resources according to their functions. A company can take employees who report to various supervisors and assign them to project teams based on the talent required to complete the work. This not only saves the company money, but also fosters creative problem solving. The tricky part is: Who’s in charge? This ambiguity creates multiple challenges, especially if the team is large and/or there is competition to lead the project. Best practice: when forming the team, the supervisors assign the leader and communicate that information to the entire team.  

When you’re the one in charge, you can’t offer the incentives (raises, promotions, getting fired) the supervisors can, yet you have to find a way to both engage and motivate the team because if they miss the deadline, you’re the one who gets in trouble. Leading through influence requires strong interpersonal skills. You have to take initiative early in the process to build relationships and persuade with diplomacy. Some things to consider: 

Clarify

Defining roles and responsibilities at the outset helps eliminate frustration and duplication of efforts. At the first team meeting, decide together who does what and when:

  • What is the goal? What does success look like?
  • Who will shepherd which task and what are the deadlines? Pro Tip: The person who sets the deadline is in control no matter what their title is.
  • What are the project’s KPI’s? How will you know you’ve met them?
  • How will you meet? In person? Videoconference? How often? Daily? Weekly? What hours is everyone available for questions or huddles?
  • What information will you need from them? What information will they need from you?

Communicate

  • Each of your team members has multiple demands on their time from multiple supervisors and multiple projects. Every week team members should either submit an email report or meet with you for a brief update on both the progress of your project and the status of their other projects. This alerts you to competing deadlines and prompts you to notify your team’s supervisors. Ask the supervisors to prevent a crisis by prioritizing projects. Pro Tip: A written status report (on both successes and challenges) can double as documentation for annual performance reviews.
  • From the beginning and throughout the project, remind the team that you support their individual brands. Email their supervisors when they produce good work. Give the team visibility to the rest of the company.
  • Observe what motivates your team. Who works because it’s intrinsically rewarding? Who works for recognition? What are their career goals? Connect working on this project to reaching them.

Cultivate

  • Teams working on short projects together don’t have much time to connect on a personal level, yet business moves at the speed of trust. It’ll make your life easier if you can accelerate team bonding.
  • If a teammate is uncooperative, schedule a 1:1 and find out why as soon as they miss a KPI. Are there barriers you can remove (e.g., other projects)? Do they need resources you can obtain (training, equipment)? If the teammate still refuses to produce in a timely manner, send them an email reiterating your conversation and copy their supervisor. If you still can’t convince them to contribute, schedule a meeting with their supervisor and ask how they motivate the employee. Pro Tip: the emails should be enough evidence to keep this employee off of future teams you lead.

If you have to manage projects without authority over people, then you must build commitment and engagement. Find common ground and use it to align goal setting. Get your team the resources they need to do good work. Explain the logical (not emotional) reasons for taking an action and the consequences of not taking it.

Have you had responsibility without authority? How did that work out? Please share in the comments.

Who Are You?

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During the first team meeting after Jane got promoted from individual contributor to manager, she admitted she was nervous about the new role and asked her team for help. Her honesty and vulnerability were counter productive. Instead of regarding her as authentic, Jane’s direct reports perceived her as weak and unable to do her job. They didn’t trust her decisions, making it impossible to lead them. Her leadership style should have evolved as she gained experience, but instead Jane lost the courage necessary to promote her ideas.

What Bringing Your Whole Self to Work Means

  • Being both courageous and comfortable enough with coworkers to reveal both personal interests and flaws, thus creating space for them to reciprocate
  • Normalizing what employees experience outside the workplace affects them in the workplace
  • Includes both the impression we give of ourselves (consciously or unconsciously) and the impression we have of coworkers
  • Some elements we consider: authenticity (“This is me, warts and all”), humility (“I don’t know everything”), and vulnerability (“I need your help”)

Bringing your whole self to work is a relatively new concept. It presupposes that employees want to find purpose and higher meaning through their jobs. During the industrial revolution, no one looked for engagement with their work. They worked to buy food, clothing and shelter. They looked for purpose and higher meaning at church, in nature, or through art. Even today, some employees will never see their jobs as a source of fulfillment. If employees spend their energy trying to fit in to the culture, then they don’t have a lot left to be innovative, engaged, and productive.

Why You Don’t

  • Maybe, like Jane, you brought your whole self to work in the past and got judged or were less than your coworkers expected
  • The culture of your workplace is not conducive to sharing, keeping conversations at surface level
  • You fear revealing certain parts of your personality will make you appear unprofessional (e.g., you remain silent in a meeting after your feelings were hurt)
  • You are ashamed of something in your background
  • You feel pressured to always be right because your work culture does not support learning from failure

Why You Should

The more willing you are to be authentically vulnerable, the more positive an impact you have on both your work and your team. Bringing your whole self to work: 

  • Breaks down silos
  • Accelerates trust
  • Creates a culture where honesty is valued
  • Removes the stress of hiding flaws
  • Allows genuine connection (critical to successful networking)
  • Enhances productivity and performance
  • Boosts creative problem solving
  • Helps managers resolve conflict in a constructive way 

Someone who recognizes when to risk being vulnerable also recognizes a smart business risk when they see it.

How You Can

Start the authenticity ball rolling by:

  • Both recognizing and appreciating coworkers. There is a difference. Recognizing is feedback on performance. E.g.,“You gave an excellent presentation today.” Appreciating is expressing gratitude for valuable human qualities (e.g., humility, kindness, humor) regardless of whether the deliverable succeeded or failed. E.g., “It’s obvious you care deeply about serving our customers.” Recognizing and appreciating them helps coworkers feel seen. This leads to deepening trust and improving job performance
  • Having a growth mindset. Every challenge is an opportunity to learn, and we learn more when we do it together
  • Leading through both modeling and celebrating behaviors like: speaking up, taking smart risks, and owning mistakes. This enables your workforce to feel psychologically safe which leads to creativity which leads to productivity which leads to revenue

How comfortable are you bringing your whole self to work? Please share in the comments.