Don’t Let Me Down


Photo by ROCKETMANN TEAM

I had to take a class in small group communication in college. It was there that I learned one of my all-time favorite jokes: I want the members of my small group to be the pall bearers at my funeral so they can let me down one last time.

The absence of collaboration on a team makes you feel let down. One challenging element of collaboration is group goal setting. In this, Part Two of our Before and After series, let’s think about the traditional approach to setting work goals as Before, and how that approach can be improved as After. The Before approach is a systematic and disciplined process for success, but your team can waste a lot of energy using it. It typically goes like this:

Define the Objective – Identify what you want to achieve. The objective should be clear, specific, measurable, and aligned with the company’s overall business goals, vision, and mission.

Break it Down – Divide the objective into small steps to create projects. Assign projects to team members.

Prioritize – Determine the order in which the projects need to be done. For example, if Jane needs data from Joe’s project to complete hers, then Joe’s project is due first. Set deadlines, figure out what resources each team member needs to complete their project, and brainstorm possible obstacles to completing projects on time.

Track Progress – Schedule regular meetings to track the team’s progress towards meeting the objective. Identify who is falling behind and why. Adjust their resources to stay on track.

Evaluate – After achieving the objective, gather feedback from the team. What worked well? What didn’t? What do they wish they’d done differently? Put these notes in a folder in a shared drive as a reference for the next objective.

The traditional method dictates that you set a goal, reach it, then begin to identify another one. Sounds logical, right? But, in the quickly evolving world of work, Before methods of goal-setting are no longer working. This happens for several reasons, all having to do with a lack of something:

Flexibility – Traditional goal-setting methods often involve setting long-term goals and sticking to them, but that ignores the pace at which the work environment moves.

Employee Input – In the world of Before, your manager hands an objective to the team leader who doles out assignments. Lack of employee input produces both a lack of buy-in and a lack of motivation to achieve the objective. Employees are more engaged and motivated when we understand the broader purpose and meaning behind our work.

Learning – Traditional goal-setting methods tend to focus solely on achieving specific outcomes and not on the value of experimentation. In today’s knowledge-based economy, failing fast supports figuring out the best ways not to do something. These learnings are evergreen and the processes of elimination can be applied to achieving future goals.

The changing nature of both work and the workforce means that Before goal-setting methods may be ineffective in achieving your objectives. Instead, organizations should consider adopting the After approach. It relies on flexibility and employee-driven input to goal setting. This prioritizes learning, development, purpose, and adaptability.

How can you integrate the After approach to goal setting into your workforce retention plan?