
Last week while talking about how to deal with some possible repercussions when you set boundaries around your time at work, I made this statement: “The workplace rewards immediate responses and multitasking. (BTW, multitasking is a myth. Do NOT get me started.)” A few subscribers took that as a challenge and, well, here we are. It’s been five years since we talked about multitasking. Let’s revisit this topic and see what’s changed.
What Hasn’t Changed
Multitasking feels like you’re getting more done, but research shows the opposite. When you switch rapidly between tasks, your brain struggles to maintain focus, which not only degrades the quality of your work over time, but also negatively impacts your mental health.
The brain’s working memory is like a mental clipboard, temporarily storing information as you work. When you constantly switch tasks, you don’t give your brain enough time to process and properly store that information. Research from the American Psychological Association indicates constant interruptions reduce working memory capacity, ultimately impairing learning and the ability to retain crucial information.
For example, let’s say you’re updating an inventory report while also handling a customer’s question over the phone. Your fragmented attention means not only do you struggle to answer the customer’s question to their satisfaction, but you may mess up the inventory report too.
It isn’t just about errors. Multitasking has a significant impact on your physical and mental well-being. When you try to multitask throughout the day you experience higher levels of cortisol, the body’s stress hormone, which raises your blood pressure. The cumulative stress from constant task switching can lead to chronic anxiety, reduced job satisfaction, and physical health issues.
So, it’s important to understand the trade-offs. While multitasking seems to boost your productivity, studies show the brain’s constant task switching actually results in slowing your productivity because it impedes your attention and comprehension. When you concentrate on one task at a time, you get more done, reduce errors, and improve the overall quality of your work.
What Has
Multitasking often involves you responding to notifications from email, instant messaging, and phone calls while working on a project. Some tech companies acknowledged this challenge and introduced tools designed specifically to help you focus. Apple’s Focus Mode, Windows 11’s Focus Assist, Slack’s “Do Not Disturb” settings, and Microsoft Teams’ quiet time features make it easier to protect your deep work sessions. These tools aren’t magic bullets. They require discipline. But when used consistently, they help create an environment where distractions are minimized allowing for more sustained concentration and better quality work. Even a short period of uninterrupted focus leads to measurable improvement in your efficiency and job satisfaction.
Strategies to Reduce Negative Impact
Eliminate: In addition to using focus-assisting tools, turn off non-essential notifications or set your workspace to “do not disturb” mode during critical work periods.
Prioritize: Start each workday by identifying the single most important task that will drive your work forward and do it. Make it non-negotiable.
Establish: Set expectations with colleagues about response times. For example, designate specific hours for checking emails rather than reacting immediately.
Adopt: Moving away from multitasking isn’t just about getting more work done. It’s about producing higher quality output while maintaining your mental and physical health. Adopting a monotasking mindset makes you more productive and your work environment less stressful.
What works for you? Please share in the comments.