Under Pressure

Photo by Monstera

At a webinar I hosted recently, there was a bit of time left at the end of the session. I offered to end it and give everyone five minutes of their lives back. With the words barely out of my mouth, all 45 attendees started waving goodbye, thanking the presenter, or dropping off the call. Five minutes may not seem like anything to get excited about, but it can be the difference between a bathroom break before your next call and no bathroom break for three hours.

This made me think about today’s fast-paced work culture. You are working in a high-pressure environment that demands rapid decision-making, maximum productivity, and constant task switching. Every moment counts and the margin for error is minimal. How can you manage your time effectively under these conditions?

What Does High Pressure Look Like?

Tight Deadlines: Perpetual looming deadlines intensify the pressure to perform. When deliverables have short deadlines you have to work longer hours. This both increases your stress and makes it harder to pay attention to tasks that are important but not urgent.

Great Expectations: Your customers continually push you to exceed your regular performance, accuracy, and speed. You have to juggle multiple tasks simultaneously without compromising quality. A work culture that emphasizes competition over collaboration saps additional time as you battle for recognition, promotion, or job security.

Resource Constraints: If you work in an environment where changes in market conditions, technology, or organizational shifts mean you must frequently, unexpectedly, and suddenly adapt to changes, then these disruptions make time management challenging due to rapidly shifting priorities. A lack of adequate resources, like workforce, budget, or tools, forces you to work harder.

How Can You Manage Under Pressure?

Determine What Matters Most: Identify the most critical tasks that have the biggest impact on your goals. Put “time management matrices” in your favorite search engine for suggestions on what technique will work best for you. Focus on high-impact projects so your time is spent on activities that deliver the most significant results. Use time blocking when you need to do deep work. Break down large projects into smaller tasks with realistic deadlines. Once a month reflect on what is working and what isn’t. This helps you continuously improve your time management strategies and adapt to new challenges.

Leverage AI and Automation: Make technology your ally. AI-driven applications can sort emails, schedule meetings, and even draft responses. Automation tools can handle repetitive tasks, like data entry, invoicing, or reporting. Put “automation tools for streamlining repetitive tasks at work” in your favorite search engine for suggestions on what tool will work best for you. Automate routine processes to free up time for more critical tasks that require your unique expertise and decision-making skills.

Use Technology Mindfully: Technology aids productivity. It’s also a source of distraction. Limit notifications from social media, emails, or non-essential apps during deep work. Use noise-cancelling headphones, ambient sound apps, or website blockers to minimize distractions. Set specific times to check emails and messages rather than reacting to them as they come in.

Don’t Do It All Yourself: Effective delegation not only reduces your workload but also empowers your team, builds trust, and fosters collaboration. Delegation is not offloading tasks you don’t want to do. It is leveraging your teams’ skills to maximize your collective productivity. Assess your workload. What tasks are on your to-do list that someone else is better at? Do these teammates have the bandwidth to take on those tasks? Give clear instructions on expectations, deadlines, and the level of authority the person has. Provide the necessary resources and support to set them up for success.

Recharge and Reboot: A well-rested mind is better equipped to handle high-pressure situations. Short breaks help reduce stress and increase creativity. Put “time management techniques for work” in your favorite search engine for suggestions on what method will work best for you. Set boundaries around longer breaks. For example, take your lunch period away from your workspace and do not check your work email. Set boundaries around work after normal business hours too. Emergencies happen, but be discerning. Someone’s poor planning is not your emergency. You have to protect yourself from burnout.

How do you manage time efficiently at your job? Please share in the comments.

Focus on the Future


Photo by pablo


Visualization is vividly imagining yourself achieving specific goals. It is a mental rehearsal that prepares you for success by helping you see, feel, and experience your desired outcomes before they happen in reality. Visualization helped Michael Phelps win Olympic gold medals. Can it help you win professionally? Let’s dive into the concept.

Why Does Visualization Work?

You tell yourself stories all the time and perception is reality. Your brain processes your thoughts as truth and creates new neural pathways to help the rest of your body make what you think actually happen

What Can Visualization Do For Your Career?

Clarity: Visualization doesn’t just stay in your mind. It influences your behavior. When you imagine yourself in a specific role or achieving a particular milestone, you start making decisions that align with your vision. You ignore distractions and prioritize the actions that grow your career. Your goals feel tangible and achievable. 

Self-assurance: The more vividly you picture yourself nailing an interview, leading a project, or negotiating a higher salary, the more you believe in yourself. By the time you face a real-world challenge, you’ve already experienced it in your mind. You’ll approach opportunities with more confidence and projecting confidence is often the difference between success and setback.

Motivation: Regularly seeing yourself achieving your goals, reminds you of why you’re working so hard. This helps you be resilient when challenges crop up. When you visualize positive interactions with teammates, clients, or managers, you’re more likely to approach these interactions with a positive attitude, leading to stronger relationships.

How Do You Use Visualization?

Goals: Your visualization needs a clear target whether it’s landing a promotion, transitioning to a new field, or mastering a new skill. Write down your goal and be as detailed as possible. Visualize yourself achieving your goal, then break it down into actionable steps. This ensures you’re not just dreaming but also deliberately working towards making that dream a reality. Use visualization to give you ideas about what your process will look like, then reverse engineer a plan to achieve that outcome.

Imagine: By creating a multi-sensory experience, you make the visualization more real and impactful. Close your eyes and see yourself achieving your goal. What details do you notice? How does it feel? What sounds do you hear? For example, let’s say you are an individual contributor and want to move into management. What is different than what you do now? When you imagine a typical day, are you leading a weekly team catchup meeting? Are you in your calendar coordinating your team’s vacation schedules so everyone gets a break and the work still gets done? Are you on the phone with a client diffusing a conflict?

Practice: Make short, simple sessions a habit. You can visualize during your morning routine, on your lunch break, or before bed. The more you practice, the more you deeply ingrain these positive images in your subconscious. Start by visualizing a small win, like giving a great presentation. Notice the details: What time of day is it? What are you wearing? Who is with you? What emotions are you feeling? Get granular. The more details, the more your brain accepts this visualization as your reality.

Affirmations: If negative thoughts pop up, acknowledge them, then shift your focus back to positive images. For example, as you visualize landing a new job, repeat affirmations like “I am capable and ready for this role” or “I attract opportunities that align with my career goals.” This reinforces your belief in your ability to succeed.

Obstacles: Think about what could stop you from achieving your goal. For example, your technology isn’t working for a big presentation. Now come up with a plan to use the difficulty. Whether it’s a tough interview question or a project setback, mentally rehearsing how you’ll handle these situations can prepare you to face them confidently in real life. When you design a plan to deal with worst-case scenarios, you enhance your problem-solving skills. This helps you prevent the obstacles that are in your control and navigate the ones that aren’t.

Act: Let’s say you are visualizing a promotion, like moving from manager to director. Visualize what that looks like. Do you have more responsibility? Are you networking harder? Are you coaching new team members? Do those things. Make sure the decision maker who can give you that promotion knows you are doing them. Stepping up your game creates opportunities and attracts people who can help you achieve your visualizations.

Do you use visualization to further your career? Please share in the comments. 

Serve or Protect? 


Photo by Edmond Dantes


Some clients are a dream to work with, and others, well, not so much. You know the type: They are rarely satisfied with your work. They question every item on every invoice, then don’t pay until their second notice. They negotiate every project as a zero sum game. If this relationship is not a one-shot deal, then you have to keep losing in order to please them and that is unsustainable. Should you let this high-maintenance customer go?

The Problem

First, query your team and define all the ways this client makes trouble for you. Do any of the following sound familiar?

Communication: You need their input to deliver their custom solution, but they avoid participating in the process. They refuse to tell you how they want to receive communication then complain they missed an update. They expect immediate responses from you, but they ignore your questions. Their vague, last-minute changes disrupt your service to your other clients.

Deliverables: They scope creep by regularly asking you to do more work than you agreed to and they don’t want to amend your contract. They complain you don’t do enough for them even when the deliverables in the contract are met.

Payment: They question every invoice. They ask you to lower your fees. They chronically pay late.They have threatened to take their business elsewhere more than once.

The Assessment

Now that you know what the problem you are solving for is, determine how bad the problem is. What is the impact on these areas?

Finances: Are they a significant source of your income, or are they actually costing you money with their late payments, demands for discounts, and scope creep?

Resources: How much of your team’s time, energy, and attention does this client take? How many other clients could you serve if you reclaim those resources?

Stress: How much frustration do they cause you? How much do your coworkers worry about this particular client? How far does your team’s productivity drop when working on this customer’s projects?

The Preparation

If the negative impact has outweighed the benefits for at least one year, then it’s time to consider ending the relationship. How should you proceed?

Look at Your Data: Do a cost analysis. Over the course of the contract how much of your organization’s resources were spent on this customer? For every team member, note all the time spent on internal and external communication as well as the actual work on the project. What is the percentage of everyone’s total hours worked? Show these numbers broken down by team member in a report. This unsustainable loss is the main reason you can site for ending the relationship.

Review Your Contract: Understand the terms of your agreement, especially regarding termination. This will help you navigate the process legally and ethically.

Visualize Your Encounter: See yourself explaining to your client why you’re ending the relationship. You are confident. You are not angry. You are calmly and tactfully getting right to the point. You are stating how it’s in the best interest of both parties to go your separate ways. Now rehearse out loud what you’re going to say.

The Conversation

All the analysis and preparation has lead to this. What is the best way to break the news?

Schedule a Meeting: Arrange a time to speak with the client. Face-to-face is ideal, but a video chat can also work. You want to see as many of their nonverbals as possible.

Be Direct and Polite: Start by acknowledging the positive aspects of the relationship, then explain why it’s no longer working. For example, “I’ve enjoyed working with you over the past year, but I feel that our working styles and expectations are no longer aligned.”

Focus on the Business: Emphasize that the decision is based on what’s best for your business. Pull out that cost analysis you worked so hard on.

Offer Alternatives: Suggest other professionals who might be a better fit for the client’s needs. Before offering this, ask those other professionals if they are willing to meet with this client. 

Keep it Professional: Stay calm and composed, even if the client reacts negatively. Avoid personal attacks and blame. Take a deep breath, settle your emotions, and focus on the process. Your goal is to end the relationship on as positive a note as far as it is up to you.

The Aftermath

The hardest part is over. What loose ends still need tied?

Wrap It Up: Send your now former client an email summarizing the conversation and confirming the termination of the relationship. Request immediate payment of their final invoice. If there are any remaining tasks, clarify who will handle them. If they seemed interested in your suggestions of other companies who may be a better fit for them, include their contact information. 

Move Forward: Use this experience for process improvement. Now that you know where your team’s boundaries are, communicate them to potential clients from the beginning of the relationship. This will help you vet them. For example, if they complain to you about the company they work with, then expect them to complain about you when inevitable conflicts arise. When it’s time to draw up a contract, include details on expectations for communication, deliverables, deadlines, and firm payment terms.

Have you ever had to fire a client? Please share your experience in the comments.

Time Keeps on Ticking


Photo by Karolina Grabowska


Managing your time at work is challenging. A coworker Skypes you and the interruption derails your focus. Checking your phone plunges you down digital rabbit holes. The research your manager assigned you triggers information overload and bogs down your process. The next thing you know two hours have whistled past your ears.

What’s Happening?

It can be tricky to tell whether you’re procrastinating or distracted, so let’s define our terms. Procrastination is intentionally avoiding tasks you need to complete. For example, instead of calling a high-maintenance customer, you choose to check your Snapchat. Distraction happens when external stimuli pull you away from your tasks. For example, your smartphone dings notifying you someone has left a new Snap. Here are some examples of each and what you can do to battle both.

Procrastination

Challenge: You frequently delay working on tasks, even though you know they are important.

Suggestion: As soon as you receive an assignment, visualize how it will look when it is completed. Imagine feeling relieved it’s done, your manager is impressed by your work, and you have another addition to your “Atta Baby!” file. 

Challenge: You rationalize to yourself why it’s okay to postpone tasks.

Suggestion: In about 50 words, write down (or type up) those rationalizations then read them out loud to yourself. If you have to explain to your manager why you didn’t complete the task using the 50 words you wrote, will you be embarrassed?

Challenge: You feel overwhelmed by projects so you avoid them.

Suggestion: Avoiding projects does not make them go away. Open up a spreadsheet and put the projects in order according to their deadlines. Reverse engineer each project so you know what tasks have to be done and give those tasks deadlines. Now you have project plans. Calendar the tasks so you are triggered to do them.

Distraction

Challenge: You quickly check your phone multiple times throughout the workday breaking your concentration.

Suggestion: Put your phone on silent and stick it in a drawer. Build breaks into your work schedule. Don’t go more than two hours without one. Commit to only checking your social media on those breaks.

Challenge: The constant barrage of DMs, texts, and emails pulls you away from your tasks.

Suggestion: Silence the notifications on all your communication mediums. Since your phone is already on silent and in a drawer, now turn off the desktop alerts that pop up on your screen every time someone sends you an email or direct message. Schedule 30 minutes on your calendar three or four times per workday to answer all those communications. If you are afraid of making your manager wait for your response, tell them about this plan and that it’s an effort to get your work done more efficiently.

Challenge: Multiple projects have you gathering tons of information. You spend hours sifting through it.

Suggestion: Remember those project plans you made back in Procrastination? When you pull up the spreadsheet to check off the task you accomplished, add the relevant details to it like dates, links to supporting articles, email addresses, any details you may need to bookmark where you are in the project. This information is also handy for quickly producing robust reports. If you feel overwhelmed by the number of spreadsheets you create, keep a list of them with hyperlinks on your desktop for easy reference and retrieval.

Do you lose control of your attention? What do you do to take it back? Please share in the comments.

High Pay Can Cost You


Photo by Mikhail Nilov


Welcome to the final article in our Toxic Traits series. In part one
we asked what’s up with the toxicity-in-the-workplace trend. Part two 
suggested what managers can do to mitigate its effects. Part three 
explored how individual contributors can make workplaces less toxic. Now let’s talk about your wallet.

The allure of a high-paying job can be irresistible. You can have financial security. You can afford luxuries. You can climb up a rung or three on the social-status ladder. But those perks come with a hidden cost when the workplace environment is toxic.

The Pros

Stability: You can pay off debt, build savings, invest in property, and afford quality healthcare and education for both you and your family.

Comfort: You can upgrade your housing, travel more often, and participate in expensive hobbies.

Opportunities: Working in a high-stakes, high-paying environment offers valuable experience and visibility to leadership. These roles can be stepping stones to even more lucrative and prestigious positions within the organization.

The Cons

Stress: The constant negativity of a hostile work environment eventually destroys your productivity. Chronic stress leads to burnout, depression, and anxiety disorders. Stress also manifests physically through headaches, high blood pressure, diabetes, and/or a weakened immune system.

Balance: Toxic workplaces often demand excessive hours and emotional investment that erode the boundaries between your work and personal life. This imbalance strains relationships and reduces time available for self-care and fun.

Ethics: Working in a toxic environment may require you to compromise your principles. This creates internal conflict over moral dilemmas and reduces your self-esteem and professional integrity.

Only you can decide whether the financial benefits of a high-paying job in a toxic workplace are worth the negative impact. Some questions to ask yourself: How far will your resilience stretch? How long will these circumstances last? How patient will your support systems be?

Your Choice

The financial security and career advancement may outweigh the negative aspects, especially if you have effective coping mechanisms and strong external support. But do not underestimate the toll a toxic work environment takes on your mental and physical health, relationships, and overall happiness. The tipping point where toxicity outweighs financial compensation differs for everyone. Here are a few clues the job is no longer worth it.

Health: When your physical or mental health problems become obvious and unmanageable. When you always feel physically exhausted, mentally detached, and/or emotionally numb.

Relationships: When your personal relationships suffer significantly due to your work-related stress and unavailability.

Happiness: When the job requires compromising your values to the point where it affects your self-respect, you lose your sense of purpose, or the grind is relentless.

When You Can’t Leave Yet

If you depend on this job to pay your bills and can’t quit yet, recognize the signs of intolerable toxicity, evaluate your circumstances, and be proactive in mitigating its negative impacts.

Boundaries: Define, communicate, and maintain boundaries between your work life and your personal life to protect your time and relationships.

Cope: Lean on friends, family, and/or professional counselors to help you maintain both your mental and physical health. Relieve your stress through exercise, meditation, hobbies, or whatever self-care looks like for you.

Strategize: Invest in certifications that will open doors to better opportunities elsewhere. Attend networking events and connect with people who work in organizations you’d like to work for. Hire a career coach to help you prepare for your future. It’s good to have hope.

Have you ever worked in a toxic workplace because the job paid well? Was the compensation worth it? Please share in the comments.

Employees Engage


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If you’re just joining us, we are in part 3 of 4 in our Toxic Traits series. So far, we’ve thought about why toxicity in the workplace seems to be on the rise and what managers can do to make the workplace less toxic.

Have you seen any Reels like these lately? Social media amplifies discussions about workplace issues, bringing visibility to toxic behaviors that used to be overlooked. While these videos make you laugh as well as feel seen, they don’t exactly help you solve your toxicity problem. Through collaboration, inclusivity, communication, and mutual respect you can help transform your workplace into an environment where both employer and employees thrive. This solution seems simple, but it’s not easy. So, what can employees do to make your workplace less toxic?

Communicate Effectively: Interact respectfully with colleagues and supervisors. Commit to constructive communication and use the appropriate medium. For example: When you feel like someone belittled your idea in a reply-all email, instead of immediately defending your position, reply all with, “I’d like to learn more. I’ll set up a call for you and I to go deeper.” Showing curiosity in their input signals you have an open mind. Pulling the issue out of the group email demonstrates emotional intelligence. By the way, keeping your mind open does not mean you have to change it. 

Support Peers: Foster a collaborative atmosphere by helping your teammates. For example: When someone new joins your team, think about what you wish you’d known when you were in their shoes. Are there certain reference documents in the shared drive they should know about? Does the team take turns buying coffee? Offer to be available to answer their questions.  

Engage Constructively: Participate positively in meetings to build a sense of community. For example: When your weekly check-ins start off with what went wrong, call out a teammate who helped make it right. 

Manage Stress: Practice self-care to maintain personal well-being. Establish and maintain healthy boundaries around time spent on work. For example: When you receive a work email during Jeopardy! do NOT reply. 

Report Issues: Speak up about toxic behaviors using appropriate channels. For example: When you repeatedly get left out of emails containing information pertinent to your responsibilities on the project, get face time with the source and ask them to add you to the thread. You do not have to be confrontational. Concentrate on the call to action. You can say, “Will you please add me to the email list for the project? It has come to my attention I need that information to complete my part of it. I can wait while you do that right now.”

Help Others: Embrace opportunities to stay engaged. For example: When your marketing department needs an extra hand hosting a table at an event your organization is sponsoring, volunteer to help. This gives you insight into another department, feedback on how your work contributes to your organization’s brand, and a networking opportunity.

Both employers and employees have crucial roles to play in growing a healthy workplace culture. It takes perseverance, but working together will decrease toxicity, increase productivity, and promote overall well-being for everyone in the organization.

Have you ever worked in a toxic workplace? What did you do to make it less toxic? Please share in the comments.

Assess Your Success


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This is the final installment in the series, Stop and Think. For the last three weeks we’ve talked about reflecting on how you spent your time, energy, and attention on your work for the first half of 2024. This week, let’s stop and think about the money you make.

Your Decision

Society uses money to gauge success. But that does not mean you have to. If you make hundreds of thousands of dollars a year, but have no time or energy to spend them the way you want, is that really success? Success is not actually about the money. It’s how you feel about the money. If making a lot of money is important to you, ask yourself why. What does the money you want buy you?

Our culture trains us to believe the more money you have the more options you have. While that can be true, it is also true that with more money comes more expectations. You have to figure out the balance between how much money is enough to reach your goals and what you’re willing to do to get it.

Think about that in relation to reflecting on your goals half way through 2024. Has your definition of success changed since January? Maybe at the start of the year you were focused on financial gains, but now a flexible schedule is more important to you. Update your definition of success and adjust both your goals and systems accordingly. Here are some questions to help you rethink your definition of success.

  • Is management happy with your job performance?
  • Is your family happy with your work-life integration?
  • If you have given your best effort for the last six months, what are three things you are most happy about accomplishing?
  • Are your original goals still relevant? For example: Did you discover a new skill in the last sixth months and you want to get certified in it? If so, then it’s time to rethink your original goals.

Your Climb

Success is more like climbing a tree than like climbing a ladder. You may need to move laterally, switching branches, before you can climb higher. For example, you may have to change jobs or acquire new capabilities. Moving in reverse or taking a different branch of the tree can often lead to your desired destination more effectively than sticking to your original goal. It may also reveal a new destination you were not aware of that you want more. For example: Is your definition of success more money or is it more control of your lifestyle? Do you have rare and in-demand skills that would allow you to work the hours that you dictate? Time is more valuable than money. You can always make more money. You cannot make more time.

You do not have to wait six months to reflect on your progress, alignment, systems, or success. If you normalize rethinking when new information warrants it and embrace the change then your self-awareness will grow. Periodic realignment keeps you motivated and helps you pursue what type of success truly matters to you.

How do you define success? Please share in the comments.

Assess Your Systems


Photo by Donald Tong

This is part three of four in the series, Stop and Think. In part one, we talked about reflecting on how you spent your time during the first two quarters of this year. Last week we put some energy into applying the insights you gained to update your goals for the rest of 2024. This week, let’s take your newly iterated SMART goals and turn our attention to your systems for reaching them.

What is the Difference?

SMART (Specific, Measurable, Attainable, Relevant, Time-bound) goals help you break down big ambitions into manageable tasks and set a timeline for reaching them. Goals are the results you want to attain. Developing systems focuses on your process to achieve those results. Now that you have updated your goals for 2024, you also need to update your systems. I’m thinking here of a quote from Atomic Habits

“You do not rise to the level of your goals. You fall to the level of your systems.”

James Clear

Reflecting on the last six months, do you see where your current routine led you to where you are now? How far off target are you? Gradual improvement is key to reaching your SMART goals. The purpose of your habits should be to help you keep making incremental progress. Flexibility and adaptability ensure that your incremental progress is in the right direction. Adjust your habits so they give you both the consistency and direction you need. For example, let’s say you got reassigned to a new department in May and are getting acquainted with four new team mates. Having a system to build relationships with them so that you can get to know, like, and trust each other will not only enable your team to complete work assignments faster, but also increase the quality of your projects’ results. Your system for getting to know your four coworkers is asking them how their weekends went during your project status meetings, so progress is slow. To get to know them more efficiently, calendar a 30-minute coffee meeting at the beginning of the workday every Tuesday for a month with a different team member. If during one of these coffee talks you discover it’s going to take more than 30 minutes to get acquainted with a certain team member, then schedule another coffee for next month. Experiment with your systems and adjust them to serve your goals. This helps you remain agile and open to change. Adaptability is crucial to your success at work. It is essential for navigating the challenges of your current responsibilities. It is also a highly sought after power skill.

What’s Next?

Let your manager know you have updated your goals and systems in your next one-to-one meeting. Give them a brief summary of your reflection including what you noticed was not working well, your updated goal, and your new plan  to reach the goal. Tell them you intend to implement this process through the end of Q3, then report the results back to them at the beginning of October. This not only helps you be accountable, it also lets your manager see you are self-motivated, take initiative, and are a leader.

What modifications can you make to your routine to improve the systems that  support your goals? Please share in the comments.

Assess Your Alignment


Photo Credit: pixabay

This is part two of four in the series, Stop and Think. Last week we began our discussions on reflection. We talked about how you spent your time at work since January and how you can use that information to decide how to spend the rest of your year. Given that insight, let’s spend some energy thinking about why you should adjust your current work goals for the rest of 2024.

Everything Changes

Last week you saw how far you’ve come and how much farther you want to go. This reevaluation is crucial. Do not feel bad for rethinking your goals. They should not be static. They should progress as you do. If your reflection revealed that some of the goals you set in January for 2024 no longer align with your values or circumstances, then adjust them. Here are some things to think about.

  • Have your circumstances changed? For example, Did you get reassigned to a different department? If so, then it will take some time to acclimate to your new tasks and team.
  • Has what you accomplished in the last six months influenced what you want to do next? For example, did exceeding your key performance indicators every month for the last six months prompt your manager to give you a high visibility project? To do well on the new project you may have to push pause on other goals.
  • Have your priorities shifted? For example, have you taken on a caregiver role at home? This may require you to negotiate for a hybrid or remote work situation and flexible hours.

You Have Options

The answers to these questions do not mean you have to abandon your ambitions. They ensure your goals serve you instead of you serving your goals. For example, let’s say one of your goals in January was to complete a degree or certification by December. Here you are in June and your progress is slower than you expected. Are you going to rush through the material and accept barely-passing marks so you can graduate by your original deadline? Or are you going to extend your graduation timeline into 2025 so you can better learn and retain the material, pass the exams with flying colors, and make your completion both more meaningful and more useful?

You Are SMART

You can apply the SMART (Specific, Measurable, Attainable, Relevant, Time-bound) goal framework to help you decide. Building on the above example, let’s say completing a certification was a goal in January then you got reassigned to a new department in April. You can ask yourself if completing the certification by December is a SMART goal. A SMART goal verifies why the goal you want to achieve is relevant, but it does not tell you how you are going to achieve that goal. For that you need a system of processes that support your SMART goals and help you address obstacles. Next week in part three of our series, we will talk about how to use your reflections to create a strategic plan for reaching your updated SMART goals.

How does defining why you need to adjust your goals help you achieve them? Please share in the comments.

Assess Your Progress


Photo by Bich Tran

As we quickly approach the end of the first half of 2024, it’s a good time to pause and reflect on how far you’ve come since January. This is part one of four in the series, Stop and Think. For the next four weeks, we will discuss taking a moment to assess your progress and set yourself up for a successful second half of the year in terms of the time, energy, attention, and money you spend on your work. First up, let’s look at how you spent your time.

What Did You Do?

If you are surprised 2024 is almost half over, then you are probably caught up in getting your daily life done. It’s time to stop and celebrate the milestones you  reached so far. But reflecting on progress isn’t just about recognition. It’s also about understanding how you got it and using that insight to fuel future endeavors. Reflection should consist of both past and future. From where you are turn around and look behind you. What did you accomplish? Here are some prompts to help you think.

  • Did you reach a significant milestone? For example: Did you get a promotion? Win an industry award? Secure a significant client?
  • What was your biggest accomplishment? For example: Did you complete a degree or certification? Did a customer contact your manager and sing your praises? Did you fix an outdated process that saved the organization lots of money?
  • What lessons have you learned from setbacks? For example: How did your coworkers react when they were frustrated? What affirmations did you tell yourself to make the setback a push forward? What process did you use to analyze your result and pinpoint where the setback began?

What Will You Do?

Now turn back around and look ahead at the rest of the year and consider what more you want to achieve. Look at your answers to the prompts in the last section. How will you build on those insights? Let’s take milestones for example. If your most significant milestone was a promotion, what can you do in the next six months to make management feel really smart for giving it to you? If you won an industry award, how can you use that platform to bring awareness to the great things your organization does for the community? If you secured a significant client, how can you leverage that relationship to include mentoring a junior member of your team?

How Do You Do?

Daily reflections may seem excessive, but jotting down thoughts and feelings can provide immediate insights and allow for quick adjustments. For example: What one thing stressed you out the most at work today?

Weekly reflections help you notice patterns and trends both in your performance and your well-being. For example: What changes would improve your worklife integration next week?

Monthly reflections are good for in-depth analysis and strategic planning. For example: Over the last four weeks, what part of your job did you enjoy most? What were you good at, but did not particularly enjoy? What did you dread doing? How can you do more of the first two and less of the third?

Regardless of the frequency, the key is consistency. What frequency of reflection feels sustainable as well as beneficial for you? Please share what works for you in the comments.