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Thank you for spending 2025 with me! As we end this year together, here are the top three articles in each category: Time, Energy, Attention, and Money (T.E.A.M.), based on views with 1 being the most viewed in the category. These articles were published between December 2, 2024 and November 30, 2025. Enjoy!
What decisions around time, energy, attention, and money are you facing in the new year? Please share in the comments.
Automation has quietly absorbed many of the manual and rules-based tasks that used to fill our calendars. AI can sort forms, flag errors, follow instructions, and draft emails. But it still can’t build trust in a tense meeting. It can’t read the quiet frustration in a coworker’s voice. It doesn’t know when to push for a bold idea or when to hold back and listen.
That’s where you come in.
The future of work isn’t just tech. It’s deeply human. McKinsey & Company, a global management consulting firm, projects that by 2030, workers in the U.S. and Europe will spend 24% more hours using social and emotional skills. The biggest jump is initiative-taking and entrepreneurship. In other words: critical thinking, original ideas, thoughtful risk-taking, and the confidence to step forward even when no one hands you a roadmap. This shift creates opportunity. For example, a survey of 18,000 people across 15 countries found that soft skills (around here we call them power skills) aren’t tied to formal education the same way technical skills are. You don’t need a specific degree to negotiate well, manage conflict, or innovate. You do need practice, self-awareness, and the willingness to grow.
Digital fluency: You don’t have to learn how to code, but understand cloud collaboration tools, social media platforms, cybersecurity basics, and AI usage. Knowing how data flows makes you a more capable decision-maker. You don’t have to master everything, but you do need to get comfortable navigating change.
Data and analytics: You are swimming in information. Data literacy helps you base decisions on facts instead of assumptions. Your influence grows when you can say, “Here’s what we know, here’s what it means, and here’s what we should do next.”
Empathy: This does not mean being nice. Empathy helps you decode emotions, understand roots of conflict, and build credibility. It’s what helps you hear what isn’t being said like the hesitation in a colleague’s suggestion or read the frustration behind a rushed email.
Resilience: Change is the default setting now. Resilience holds you steady through reorganizations, shifting priorities, and projects that fall apart before they get better. It helps you bounce instead of break.
Creativity and innovation: Creativity sparks ideas. Innovation turns them into action. Sometimes innovation is a moonshot, disruptive and bold. Other times it’s a roofshot, a smaller improvement that makes work smoother, faster, or more humane. Both count.
Problem-solving: This may be the most valuable muscle of all. Future problems won’t come with answer keys. You’ll need to analyze, identify patterns, test approaches, and adapt. You won’t always be right and you’ll have to be okay with that because it’s part of the job.
Picture a normal Tuesday: You have four competing priorities and your inbox is multiplying.
Make decisions faster: Set a two-minute rule. If a decision requires fewer than two minutes of thinking, make it now. Save your energy for the big ones.
Practice visibility with intention: Share learnings from your work in weekly team meetings. Resist bragging. Your goal is to inform. Like this: “Here’s what we tried, here’s what worked, here’s what we’ll adjust.”
Try a small innovation every week: Fix one friction point like a messy file system, an unclear hand-off process, or a confusing report. Incremental improvements compound.
Strengthen your empathy: Next time a colleague is short or stressed, assume their intent is positive before you react. Start with curiosity instead of defensiveness.
Build resilience through reflection: After setbacks, write two things: What did I learn? and How will I approach this differently next time? Resilience begins where rumination ends.
Boost digital fluency: Pick one new tool like an AI assistant, spreadsheet function, or project platform and learn one feature a week. Little steps. Big payoff.
The future of work will reward people who think, connect, and create not just complete tasks. Technology is getting exponentially better at the work of business and that’s exciting because it frees you up to get better at the work of humans. You don’t need permission to start. You don’t need a degree to grow. You don’t have to wait for the workplace of tomorrow. It’s here now.
How will you up your power skills in 2026? Please share in the comments.
I received this valuable feedback about last week’s discussion, Overcommitted:
“We think all we have to do is set up a boundary. But people push our boundaries and we have to defend them. That can be uncomfortable with coworkers and career threatening with higher-ups.”
Thank you for that point! Let’s talk about one of the trickiest situations you’ll face at work: holding boundaries when leadership pushes against them.
Short-Term Discomfort: A manager who’s used to hearing “yes” may interpret a boundary as resistance or lack of commitment. This can feel awkward but that discomfort is temporary. Help them see how your intentionality makes you more reliable and engaged than ever.
Impact on Visibility: You worry about missing out on plum projects or promotions. Stay visible by over communicating progress on your existing priorities. Show that focus equals results. For example, “I’m wrapping up X this week, which should free up space for Y next quarter.” This helps you manage perception as much as workload.
Improved Respect: When you can say, “I’d love to take that on, but I want to make sure I can deliver the quality you expect,” you’re signaling maturity, not obstinance. Strong performers set boundaries because they care about doing things well.
Clarity Around Expectations: Your manager genuinely doesn’t realize the load you’re carrying. Communicating your bandwidth creates an opportunity to clarify what’s most important and what can wait. A respectful reality check helps both of you prioritize smarter.
Long-Term Career Growth: The same boundaries that cause friction early on often pay off later. People who manage their workload wisely are less likely to burn out, make fewer mistakes, and are more trusted with high-stakes projects. Leadership isn’t about taking everything on. It’s about taking on what moves the organization closer to its goals.
When your manager gives you an assignment, you can’t just shrug and say, “Nope.” But you can negotiate.
When your plate is already full: “I’d love to help, and I want to make sure I’m meeting current deadlines. Can we talk about what should come off my plate if I take this on?” This signals realistic willingness and invites collaboration. You’re cooperating and making trade-offs visible.
When it’s clearly not your responsibility: “That sounds important. Who’s the best person to own that? I can share what’s worked for me in similar situations.” This reframes the request as problem-solving, not avoidance.
When the request is unclear: “Can you help me understand the goal of this task? I want to make sure it aligns with what we’re prioritizing right now.” This helps your manager think about the urgency of the task.
The next time you’re tempted to say yes out of habit, ask yourself: Is this task aligned with my goals? Will saying yes help me grow or just keep me busy? What am I giving up by agreeing to this?
What is a boundary you are glad you held? Please share in the comments.
I sat in an audience of emerging leaders. A panel of three seasoned managers sat on stage to share what everyone wanted to hear: How to own your career. Halfway through, the moderator asked, “How do you say no to an increasing workload with no incentives attached?” Everyone held their breath. The panelists looked at each other, and one finally, very gently, spoke the truth in love, “Well, you really don’t say no. That’s part of the ‘other duties as assigned’ phrase found in most every employment agreement.”
Silence.
That silence revealed the struggle of deciding where responsibility ends and overwork begins. Because yes, your career is your responsibility and so are your boundaries.
Saying yes feels like job security, or proof you’re a team player. You want to be perceived as dependable and promotable. Saying no can feel like you’re pushing back against authority or signaling you can’t handle the load. But overcommitting doesn’t make you valuable. It makes you vulnerable. When you say yes to everything, your value becomes tied to volume, not quality. Your best work gets buried under everyone else’s priorities. You end up tired, distracted, and quietly resentful.
If any of these sounds familiar, it’s time to reassess. Maintaining boundaries doesn’t make you difficult. It makes you effective. You don’t need to be defiant to draw a line. You just need clarity about your capacity and the confidence to communicate it.
Boundaries are not barriers. They’re filters. They protect your energy so you can deliver your best work on the right things. Healthy boundaries signal strategy, not defiance. When you communicate them well, you show emotional intelligence, self-awareness, and respect for priorities, including your manager’s. There’s an art to turning down extra work without burning bridges. It’s all about tone and timing. You’re not rejecting the work. You’re aligning with goals. Over time, people will start to see you as someone who’s focused and reliable. Here’s a formula you can try.
What is one thing you do to artfully protect your boundaries? Please share in the comments.
Job titles can open or close doors, but you don’t need formal authority to influence outcomes. You need awareness, initiative, and a willingness to act when others hesitate. Let’s talk about what that looks like at your job.
Every project, committee, or collaboration is an opportunity to lead. You don’t have to wait for permission to take ownership. Cross-functional teams are great opportunities to practice leadership skills because they mix perspectives and reward those who bring clarity instead of control. Those micro-moments are where real leadership lives. No title required just the courage to shape how the work happens. For example:
Leadership is about mobilizing, connecting dots, removing friction, and helping others succeed. These are actions that make teams function better. The more consistently you do these things, the more people look to you for direction even if your nameplate hasn’t changed. Here are some suggestions:
Leadership looks different today than it did even five years ago. Many workplaces are flatter, and hybrid situations have blurred traditional organizational hierarchies. That means influence often matters more than authority. For example:
The best part of leading without a title is that you can start anytime. You don’t need a reorganization or a raise to step up. You just need to see a problem and decide you’re part of the solution. When you are not in the room, you want coworkers to describe you as dependable, thoughtful, and steady under pressure. Start by noticing where momentum is missing. Ask what your group needs most right now: structure, encouragement, clarity, or connection. Then step up and offer it. That’s what leaders do whether or not it’s in their title.
What is one thing you can do today to lead from where you are? Please share in the comments.
Reality Check: no matter how smart you are or how much caffeine you consume, you can’t succeed alone. Leadership is less about being the hero and more about building a team of people who can thrive together. When you understand how to assemble and nurture a team, you set the stage for productivity, innovation, and sanity (yours included). Let’s talk about why this matters and how you can build your skills even if you don’t officially manage people.
Leaders who know how to build teams create environments where people actually want to work, not just log hours on Slack and duck out of Zoom meetings as fast as possible. Here’s what effective team building does:
When all of that happens, everyone wins. Your organization gets higher productivity, the team gets better results, and you have fewer Sunday Scaries.
Every team has personalities you can mentally group into categories. Think of them as archetypes you’ll see again and again. Your job isn’t to “fix” these types. It’s to get them to work together without frustrating each other.
I tell you this truth in love: not everyone meshes. The trick is preventing cliques from forming. That means watching who’s chatting in Slack side channels or dominating Zoom meetings while others stay on mute. Set the tone by calling people in, not out. Some examples:
Which archetype are you? Please share in the comments.
Last week we talked about external storytelling; talking about your organization to clients and prospects. I received an interesting question from the Is It Worth Your T.E.A.M.? community: “Yeah, but what about the stories we tell each other inside the organization?” Great question!
The way you share stories inside your company shapes culture. Just like you use stories to communicate trust, loyalty, and momentum to those outside your organization, use them to communicate those things inside it too.
For example, think about the difference between telling your team, “We hit Q3 revenue goals” versus “Because we hit Q3 revenue goals, we’re funding more professional development courses next year.” Same data, very different story.
Remind the team they are humans striving for a common goal. Inside your company, that could mean telling the story of how a developer solved a sticky bug that was holding up a release, not just announcing, “The app update is live.”
Last week we talked about how every good story has a beginning, middle, and end. Here’s how this could look internally:
This story acknowledges the inevitable bumps. People respect honesty more than spin. The best stories make people feel something: relief, pride, humor. But be careful. Forced emotion backfires. If you exaggerate or fabricate, your audience can sense it. Instead, lean on authentic anecdotes. Maybe your customer support team celebrated hitting a 95% satisfaction rate by baking cookies shaped like happy faces. Or maybe an employee quietly mentored a new hire through their first chaotic sales cycle. Those details connect because they’re real.
Stories stick when they’re tangible. Saying, “Our team is collaborative” is one thing. Sharing how three departments rallied to fix a client issue overnight shows it. Saying, “We value growth” is fine. Pointing to the analyst who became a manager because of your training program proves it. Whenever possible, support your points with case studies, testimonials, or direct experiences. Proof beats platitudes every time. Also, ending your story with a call to action like,“Here’s how you can get involved in the new initiative” sets you up to gather more stories to tell.
Here’s your call to action: Pick one story your organization could tell better, and refine it. Can you make it more human? More honest? More audience-focused? Then please share in the comments what you did.
It’s promotion season! The time of year when titles shift, responsibilities grow, and opportunities open up. Whether your company follows a formal review process or leaves advancement up to individual managers, one thing is clear. You aren’t handed a promotion. You have to be ready and strategic.
Before you ask for a promotion look up the job description for the role you want even if it’s not currently posted. What skills, certifications, or leadership abilities does it mention that your current role doesn’t require? Skill gaps aren’t deal breakers. But if they’re visible and unaddressed, they’re easy reasons to pass you over. Your good work does not speak for itself. Promotions go to people who proactively show they’re already doing some of what the next-level job demands. For example, if the job requires strategic planning, and you’re currently in a tactical role, think back to when you helped your team decide on quarterly goals or you made a case for prioritizing a project. Document that and be specific.
Instead of listing your tasks clearly state the outcomes your work produced. “Created reports,” is fine, but what happened as a result? You can say, “Increased reporting efficiency by 30% by restructuring our monthly deliverables.” When pitching yourself for a promotion, share examples of projects that had measurable impact. Then tie them directly to the role you want. For example, “Last quarter, I led a small team to implement a new client feedback loop. The experience taught me how to adapt communication styles across departments. That skill is required in the new role on a daily basis.”
Vague descriptions make it harder for others to see you in a bigger role. Swap out generic phrases with specific, transferable skills. Instead of “Ran meetings” say, “Facilitated weekly team syncs, keeping cross-functional partners aligned and on track.” Your goal is to make it easy for your manager to visualize you in the new position. Not just because you’re ready, but because you’ve already started acting like you’re in it.
If no one in leadership knows your work, they can’t advocate for you when decisions are made. Be visible in the right ways: Speak up in meetings with thoughtful questions or insights. Offer to present team wins or project outcomes. Ask for feedback. Not just from your manager, but also from peers or other leaders you’ve worked with. If your manager knows the promotion is a stretch role, don’t shy away from acknowledging it. Say something like: “I may not be the most obvious candidate on paper, but I’ve been working intentionally to grow in these areas, and I believe I can bring real value to the team.”
Once you’ve done your prep, set up a meeting with your manager. This is not a casual hallway conversation. Frame it as a career development check-in. Come prepared with: A list of accomplishments tied to the new role. Evidence you’ve closed (or are closing) any skill gaps. A clear statement of your interest in the position. You are not bragging. You are owning your progress and signaling your readiness. You can say, “I’ve taken on more responsibility over the past year, and I’ve had the chance to lead several initiatives that improved team efficiency. I’ve reviewed the expectations for the position, and I believe I’m ready. I’d like to talk about what it would take to be considered.”
How do you clearly demonstrate the value you bring? Please share in the comments.
You know you need presentation skills for giving a speech. But if you work with other people, you’re presenting all the time. In a Slack message. On a Zoom call. In a 15-minute check-in. Anytime you share an idea, pitch a change, or walk someone through your work, you’re presenting. And how well you do that matters. A lot.
The ability to present your ideas clearly and confidently is a soft skill that affects how you’re perceived, how well you get your work done, and how much influence you have. Here’s why.
We’ve all been in meetings where someone explains an idea for five minutes and afterward you’re still not sure what they meant. You’re confused about what you’re supposed to do with this information and frustrated that’s five minutes of your life you’ll never get back. Clear communication puts the focus on what matters. For example: You’re working on a new internal process that will speed up client onboarding. Instead of walking your team through every detail, you say: “Here’s what’s changing, why it matters, and how it will save us five hours a week.” Then limit your explanation to just those items. Now they’re with you.
Presenting ideas well isn’t about being the loudest voice in the room. It’s about demonstrating you did the work. When you share ideas confidently, even in a one-on-one conversation, people take you seriously. The more you know your material and your audience, the less likely you’ll ramble, hedge, or over-explain. For example: You’re proposing a change to your team’s project timeline. You open with: “Here’s what I want to walk you through: the new timeline, what we gain from it, and how it keeps us on track without burnout.” You’re not just suggesting, you’re leading.
People who communicate well advance their careers faster because they can show the value of what they know. According to a LinkedIn Workplace Learning Report, 92% of talent professionals say soft skills matter as much or more than hard skills. And communication tops the list. For example: You’re up for a stretch role that involves more cross-functional work. If you clearly present your past wins, share your approach, and respond to questions without spiraling, you’re more likely to land the opportunity.
You don’t need to be in sales to need persuasion skills. Every time you pitch a new idea, even internally, you’re trying to persuade someone. When you present well, you make it easy for people to say yes. That often means starting with the benefit to them, not you. For example, the next time you share one of your ideas, say this:“There are three things about this idea that I’m really excited about because they will help us hit our goals faster, save resources, and make things easier for the team.” Then dive into your proposal. Create interest and buy-in from the start.
When you’re boring or confusing, people check out. When you’re clear and direct, they lean in. For example: In a weekly team sync, you summarize a project’s status by saying: “We’re 75% done, we’ve cleared the two biggest obstacles, and we’re on pace to finish two days early.” That gets attention. You do more than inform, you engage.
When you present your thoughts clearly, you’re not just sharing your ideas, you’re creating space for others to build on them. For example: You’re brainstorming a solution for a client issue. You say: “Here’s my starting point. It fixes the core issue, works within budget, and gets us to resolution by Friday. Where do you see gaps or better options?” Now your team can focus on refining the solution instead of trying to figure out what you meant.
How do you effectively present your ideas? Please share in the comments.
This week I’m sharing a few questions I’m frequently asked about soft skills. If you feel like you’re managing a team that does what you say but nothing more, you’re not alone. Leading by compliance can get you results. But if you want people to bring their energy, skills, and ideas to the table then you have to inspire them. But how?
Yes, and it takes intention. Think of soft skills like a muscle you have to train. You get better through practice, feedback, and observation. For example, you can learn to listen without interrupting, you can get better at showing empathy, and you can grow more comfortable owning your mistakes.
They’re harder to measure than technical skills, but not impossible. You might track them by asking for 360-degree feedback from colleagues or by reflecting on how people respond to you. Do teammates come to you for advice? Are they honest with you? Do they seem motivated? These signals can tell you if your soft skills are working.
Three things: You often don’t get immediate feedback, your habits may be deeply ingrained, and improvement can feel uncomfortable. For example, showing vulnerability takes courage. If you push through that discomfort, you’ll see a huge shift in how your team responds to you. Here are four examples of soft skills and how to start exercising them right away.
Kindness at work isn’t about being nice for its own sake. It’s about helping people feel seen and supported. Let’s say a teammate misses a deadline. Your gut reaction may be frustration. Instead of acting out of that emotion, schedule a quick one-on-one and calmly ask what got in the way. Maybe they’re swamped or dealing with personal issues. By showing you care, you open the door for a real conversation about workload, priorities, or support. And you send a clear signal that they matter beyond their output.
Trust is about giving others space to do their best work and believing they will. Let’s say you’re leading a project and have a big presentation coming up. A colleague offers to take on a tricky section. Even if you’re tempted to micromanage, you let them own it and you tell them you trust their expertise. That sense of ownership can motivate them to give their best effort, and it frees you up to focus on the bigger picture.
Vulnerability at work is about honesty, especially when it feels risky. Let’s say during a team meeting you share you’re worried about hitting a deadline because of conflicting priorities. Instead of acting like you’ve got it all handled, you invite others to help problem-solve. You’ll be surprised how quickly teammates rally around you when you model openness.
Accountability means holding yourself, and others, to commitments, while being fair. Let’s say you promise to deliver a report by Friday. Thursday rolls around, and you realize you won’t make it. You send a quick message explaining why and propose a new deadline. That small move shows your team that you don’t sweep things under the rug, and that you respect their time and trust.
What other soft skills would you have included? Please share in the comments.