Performance vs Potential

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In America, 49.6% of the workforce is female, but less than 5% of Fortune 500 companies’ CEOs are female. I found several variables contributing to this confusing proportion. Since this is an election year and we’ve seen glaring examples of performance vs. potential, let’s focus on that variable for this discussion. A Presidential campaign is a job interview. During the democratic campaigns, the female candidates highlighted their resumes (what they did) while the male candidates promoted their plans (what they intend to do); evidence that women are judged on past performance and men are judged on potential. How does this societal inclination to evaluate a gender show up in the workforce?

This study on hiring reveals when the past performances of female and male candidates were equal, the female candidates were held to a higher standard. Unconscious bias lessened the women’s leadership potential in the hiring team’s opinion. These negative labels pervade the workforce. They’re exhausting to fight and often invisible. Let’s say Jane and Joe have the same position, the same resume, and are up for the same promotion. If Joe receives it, Jane probably won’t ask her boss if he chose Joe because he thinks Joe has more potential than she does. Instead, Jane will probably feel like she doesn’t belong at her company and look for a more welcoming environment. We have to realize unconscious bias is someone else’s opinion of us; not the truth, and have the endurance to battle it day after day. But, who has the energy to constantly validate her ideas to upper management while simultaneously doing the job?

Traditionally, when a project succeeds, a female leader shares credit with her team and a male leader assumes the credit for himself. Diluting her contribution, the female leader is easily overlooked for bigger projects. A man claiming credit gets leadership roles because no one asked how the project got done. They only saw who claimed credit for getting it done. The performance review process is a minefield of subjectivity and unconscious bias. One answer is to make the evaluation more about whether last year’s performance goals were met (this is typically how a male is evaluated), not how hard the employee had to work to meet them (this is typically how a female is evaluated). This challenges HR to rework the process using a filter of diversity and inclusion, which may require both training and a review committee. When women have to keep proving competency over and over, this slows down our advancement. How can we excel at past performance if we’re denied opportunities to perform?

Speaking of HR, in this poll of women working in the IT industry, 63% of them said the hiring process in the market is biased against female IT applicants. When women are hired, we start dropping out of the advancement track around middle management for obvious reasons: no women in next-level positions in whose footsteps we can follow, no access to casual networks (the old boys’ club), and lack of mentors (male or female) in upper management. But there’s also a not-so-obvious reason: a culture of embedded mindsets and entrenched beliefs. (E.g., men make better leaders because they’re more analytical and less emotional than women.) How much talent is wasted because of these barriers?

As usual, I have more questions than answers. If you have answers, please share your experience in the comments section.

How Did We Get Here?

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For the last two (plus) months, COVID-19 has thrust circumstances on us: our jobs are harder (or gone), household chores multiplied, the kids’ online school had to be supervised, loss of autonomy, using technology to stay in touch with those we aren’t supposed to physically touch, etc. I’m sure your list is different and longer.  I’ve awakened every day wondering, “What fresh hell can this be?” George Floyd’s death was a horrifying answer. Now that I’m awake, it’s time to stop and think about what I can do to make a positive difference; especially in the workforce. We were inundated by information last week. This is simplistic (Look, Listen, Learn), but I’ve got to begin my education in systemic racism somewhere.

Look

When it comes to work, I’m task oriented. I want to get through the Zoom, email, or report and get back to the work ASAP. I don’t often stop to acknowledge what’s going on outside the office even when it’s a protest. I don’t talk about how what I experience outside of work affects my ability to work. But systemic racism exponentially affects society’s ability to get anything done. How can our team do our best work if a coworker’s opinion gets discounted because of the color of her skin? Here is a good article on ways we can support our Black coworkers. Here’s a good article on what not to say. 

Listen

It’s no longer enough to be non-racist. It’s time to be anti-racist; especially if we are in leadership positions. Here is a good article with practical suggestions. We must initiate the difficult conversations. We have to listen, particularly when it’s painful. Treating others the way we want to be treated isn’t enough, we must seek to understand. We have to make sure our teams know they are seen, heard, and we have their backs. We need to get comfortable with being uncomfortable. The truth will hurt, but we could have a change of heart if we would only change our minds. We have to use our vote to demand accountability from our elected officials.

Learn

I don’t know what I don’t know, so research is my first instinct. Because racism can come in the form of being dismissed, (“What did he do to draw the attention of the police?”) I thought racism was like sexual harassment. I felt like, on a shallow level, I could empathize. But it’s not like sexual harassment, is it? For example, I’m not afraid of a police officer stopping me on my way to the office because I’m female. How did we get so messed up? Trevor Noah gives a good summation.

I apologize for my ignorance. I’ve got a lot to learn and maybe even more to unlearn. I hope you’ll be patient with me. When I’m quietly standing beside you, it’s not because I won’t defend you; it’s because I want to amplify your voice.

If you have trusted resources for learning about systemic racism, please share them in the comments section.

Teamwork Makes the Dream Playlist Work

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After so many times asking each other, “Have you heard this song?” my best friend, Kelly, suggested we start a playlist in Spotify to keep track of them. Because we’re both rule followers and goal oriented, we had a couple of guidelines. The originals were: Listen without distraction (no driving, working, social media, etc. on first listen), preferably through headphones, and post at the same time every week. We inadvertently stumbled onto something deeper than trading songs. In this new world of COVID-19, people are turning to music and using it almost as a healing balm to our psyches.

Our original intent was to have fun in sampling each other’s taste in music, but after being at it for over a year, it’s evolved into a means of communication. We use it for commemoration and encouragement. We acquire a clearer understanding of each other’s worldview because our song choices reveal our personalities. The anticipation of new music (I’ve heard artists I never would’ve known otherwise), and trying to guess what the other is going to add, makes it a game. An unexpected side effect of building our playlist is how it’s affected my job.

Teamwork

Team members have to know what the goal is. I asked Kelly what she thought the goal of building our playlist was. She said, “…to share ideas, thoughts, and feelings that we may have had during the week through music. Doing this often generates conversations we may not have had otherwise, and can get us thinking about various things in ways we might not have before.” A team works toward the goal together, but we come at it from different perspectives. Building our playlist helps me be open to my team’s opinions on how to reach our goals.

Perseverance

I keep my ears open throughout the week and seek unusual sources for songs to surprise her. At work, this translates into pushing me to seek new and unusual ways to help my company grow.

Communication

We often ask each other why we chose that song this week, usually via text. We have to corral our thoughts and boil them down to those most important and present them briefly. I find myself editing my work emails down to short active sentences; a hallmark of good communication.

Deadlines

Sundays come with excruciating regularity. So do work deadlines. Our playlist helps me remember not to wait until the last minute to research my share of the project. 

Relax

Our playlist reminds me to take a break from working. It’s something fun to look forward to instead of thinking about COVID-19 all the time.

One of the reasons humans love music so much is because it helps us express our feelings. Why try to put them into words when a musician has already done it so eloquently? Sometimes there aren’t adequate words to express our feelings. We need a crunchy guitar (or maybe a plaintive violin) solo to do it for us. Let’s think about adding music to our self-care routines. We can intentionally build a playlist for lifting our spirits. If we need some ideas, we can ask a friend to build one with us.

Do you have a song that makes you happy every time you hear it? Please share title and artist in the comments section.

Going the (Physical) Distance

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Even we introverts are over this whole sheltering-at-home sequestration. Boredom has officially set in. The value of teachers, the healthcare workforce, truckers, and sanitation engineers is proved. The struggle with guilt is real. We’re asked to stay home with our snacks, entertainment, and stimulus checks, but we want to be out with our friends. We feel survivors’ guilt working from home (WFH) while 1 out of 10 other people in America have lost their jobs thanks to COVID-19. Instead of pining for what we can’t have, let’s give attention to what we can do.

Each Other

Let’s take a break from supervising our children’s online learning, WFH, cleaning, laundry, cooking, etc., and make virtual coffee dates with our families and play virtual games with our friends. It gives us peace of mind to see our loved ones safe and healthy. By the way, we have to initiate these. I posted offers on my social media for all comers to hang out and no one took me up on them. But, when I invited specific people to meet, they all accepted. This also goes for networking. Is there someone you want to connect with, but couldn’t pre-COVID-19? Plenty of people are now open to spending a few minutes on a meet and greet teleconference. Everyone just wants to know there’s life out there.

Emotions

Are you journaling more since sheltering at home? It’s good to empty our heads of negative thoughts and drag them into the light where we can see them more objectively. Our fear of the future can be analyzed. Our guilt over whining about WFH while our friends are furloughed may be admitted. Our anger sparked by the abrupt annihilation of our routines has a place to go. Then, we can deliberately relieve these negative emotions with positive actions. (E.g., help your first grader write a thank you note to his teacher for adapting to an online classroom.) In a few months we can revisit these journals and determine if we developed habits in quarantine worth keeping.

Envision

We can start thinking about life after lock down. We can update our resumes and LinkedIn profiles. We can touch base with warm contacts. Networking is easier right now because COVID-19 gives all of us something to talk about. We can plan a vacation for October, make a menu for Thanksgiving dinner, and start a Christmas/Hanukkah/Kwanzaa gift list. We can think about what scheduling adjustments we want to keep, what lessons we’ve learned, and what technology we need to implement to improve our future work life balance.

My late maternal grandmother was famous for the catch phrase, “This too shall pass.” I hear it a whole lot these days, which is good. It’s a statement of hope. The world will probably never go back to the way it was before the pandemic, and that doesn’t have to be a bad thing. But right now, let’s focus on helping each other get through today.

How are you encouraging hope during the pandemic? Please share in the comments section.

What Comes Next?

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We talk about what we’ll do after COVID-19. What changes to work life will we keep? How has our perspective changed? How much weight will we have to lose? What will we do next? Like Inigo Montoya after he finally got revenge on Count Rugen, next can leave us feeling lost, bereft, or untethered. Fortunately, Westley had a goal to offer him, but since the position of The Dread Pirate Roberts is currently unavailable, what should we do after we’ve reached a goal?

Celebrate

We can take a break and pat ourselves on the back, but let’s put a time limit on the celebration; somewhere between the length of a nice dinner and a week’s vacation. We should thank everyone who contributed to reaching the goal; especially those whose help we’ll need to reach future ones. We could reward ourselves with a gift card to a local business (e.g., coffee shop, independent bookstore, salon). That would both support a small business struggling to survive COVID-19 and give us something to look forward to.

Reflect

We should push pause and ponder. What did we do right? What could we improve? How do we maintain this new level? Who helped us get here? When in the process did we mess up and why? Where can we put triggers in that process to prevent mistakes from happening again? What is our next logical goal? The answers to these questions give us data to analyze. We can use this for refining our process and determining metrics.

Another one

Do we go after a bigger client? Start grad school? Lose another 10 lbs? If we have simultaneous goals set in different areas of our lives, when we achieve one, we have another one to work on. This helps us maintain dopamine levels to stay motivated and avoid the arrival fallacy (A theory introduced by Tal Ben-Shahar). Another option is to come up with a two (or five or ten) year plan so once we reach our current goal, we can immediately start on the next one even if it’s a preliminary activity (i.e., research, gather materials, etc). If looking that far down the road doesn’t make sense, we could set both short term goals (e.g., be the team leader on the next project) and long term goals (e.g., get promoted next year). When we achieve the short term goal, we could focus our energy on the long term goal while setting another short term one.

Help others

Is it time to be a mentor? Teaching someone else a skill we just learned reinforces it for us. We could also share what we learned by writing a white paper or case study and posting it on our companies’ websites.

Remember Why

We can achieve goal after goal, but still feel unfulfilled. If this happens, stop and ask, “What do I want to do with my life?” Do we want to end domestic violence? Affect climate change? Make sure every dog has a home? When we determine what we want our world to look like, we can align our goals with our life’s purpose and make that world a reality.

What comes next for you? Please share in the comments section.

Does Anybody Really Know What Time It Is?

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Sheltering at home has made me lose all track of time. COVID-19 didn’t take my job, so working from home means I’m always at work. I stress over emails. Do I ignore them outside regular office hours? Do I answer them because I’m bored? If I reply, does that set a precedent to answer email 24/7 when this is over? Where are my boundaries? I’m struggling with distraction, overthinking, and TMI. Do you feel the same? Here are some things we can do to exercise a bit of control over our time.

The Obvious

We know what we should do, let’s just do it. Make a new routine. Get dressed. (Slippers? Yes. Day time pajamas? No.) Eat healthy. Move our bodies. Start work at the same time every day. Connect with our teams. (And not just about work; how are they coping emotionally?) Take breaks (suggestions: listen to a podcast, walk the dog, study with the kids). Quit at the same time every day. Don’t work seven days a week.

Encourage

Until in-person networking events resume, we can spend more time on LinkedIn. Let’s wish someone a happy birthday, like an article a connection posted, thank those in healthcare, grocery, and other essential critical infrastructure for their hard work. I’m concentrating on both cheer leading for my connections and amplifying those looking for work.

Practice the Tech

We have to learn how to teleconference, decipher how our kids’ elearning platform works, figure out how much bandwidth we need, and which entertainment streaming services to use. It’s okay to take our time experimenting with features and figuring out what works best. Let’s not beat ourselves up for not being immediate experts on the new technologies all coming at us at once.

Communicate

Everyone who lives in our residences are home ALL. THE. TIME. And everyone is confused. Let’s ask for help. Can we stagger online meetings? Can we claim our own private work/school space? Can we respect a do-not-disturb note on the door when we need to work uninterrupted? Can we tag team supervising online learning? When our spouse has a virtual meeting, can we take the kids outside for recess?

Be Kind

There’s plenty of opportunity right now. We can check on our parents. Ask our neighbor if she needs something from the store before we head out. Video chat with our bestie. Stick a piece of paper on the refrigerator and ask everyone in our home to write one thing they’re grateful for on it everyday. Investigate ways our company can volunteer (e.g., help the local food bank or give blood). Hug the people we live with and stay six feet away from everyone else.

With our normal structure blown up, I think we feel pressured to be productive so we can prove our worth. But I think the source of that pressure may be ourselves. Our employers ask us to use our time wisely and that’s a big enough goal during this pandemic.

What are you doing to take control of your time during isolation? Please share in the comments section.

Battered Budgets

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The COVID-19 pandemic has the world at HPCON C. It’s assaulting every aspect of our lives especially our finances. Do NOT panic. Since the pandemic has blown up our budgets, we’re forced to take a long hard look at our expenses and ruthlessly cut out what isn’t necessary for survival. We’ll feel better if we take control and devise a plan. Let’s start by figuring out what our resources are and what we can do to bring in cash fast.

Do Something

  • Did we lose our jobs? Apply for unemployment ASAP. Benefits vary by state, most states have increased them for job loss due to COVID-19, and now they provide for the self-employed.
  • The good news is companies are hiring. The bad news is probably not for the positions we want. When this is over our willingness to pitch in during a crisis can help us stand out to hiring managers and get us promoted faster.
  • Our inboxes are overflowing with emails from our banks, utilities, and services offering safety nets. Are our banks deferring mortgages and loan payments? Are utilities assuring us they won’t cut off our electricity? Is satellite radio offering free entertainment? Let’s take advantage of the relief so we can temporarily divert funds to basics like diapers and formula.

Don’t do Anything

  • Let’s not turn to Amazon for retail therapy. We don’t need new clothes to couch surf.
  • It’s tempting to withdraw money from our 401ks in this emergency, but let’s resist the temptation. We’d not only have to play catch up paying it back, but there’s a 10% penalty for early withdrawal and we’d have to pay taxes on it. That’s three strikes.

Remember the Accounts we Usually Forget

  • Need healthcare? Let’s be sure to pay for it with our HSAs. Here’s a list of acceptable things on which to spend HSA funds.
  • The due date to file our tax returns is now July 15, but if we’re getting money back, let’s file now.
  • Do you have a cash back credit card? We have one that gives us a percentage back when we use it to purchase gas, groceries, or at restaurants. So we do because those are all things we’re still using during the Coronapocalypse.

Live Simply

  • How many streaming services (Netflix, Hulu, Disney +) do we really need?
  • While in place, we can clean our own shelters (cancel the cleaning service), cook our own meals (stop DoorDashing), and use the library’s online app for entertainment (no buying books, music, movies, etc.)
  • Let’s look at our monthly subscriptions (e.g., Stitch Fix, Blue Apron, Pickles Every Month Club). We probably don’t need most of them (or maybe any of them) right now.

Be Kind

  • Does someone owe us money? Now is not the time to collect.
  • Do we know someone who lost his job? Hyping him on our social media platforms and reaching out to people in our networks who are hiring doesn’t cost us money.

What are some adjustments you’ve made to your budget to get through COVID-19?

The Uns

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James C. Collins coined the phrase, “Good is the enemy of great.” He suggests we have to remove some good things from our lives so we can focus attention on achieving bigger goals. Since we are stuck sheltering in our homes a little longer, (Thank you, COVID-19.) maybe now is an appropriate time for evaluation. Are we satisfied with the state of our lives? Do we need to take a hard look at our priorities? Should we trim some good items so we can excel? Are we ready to make some uncomfortable but necessary choices? If so, how?

Uninvite

We are highly influenced by the people who surround us. They can determine the quality and direction of our lives; much like the wind influences a sailboat. People treat us the way we let them, so let’s make respect one of our boundaries. Let’s be intentional about networking with positive people who have standards we admire. Let’s treat coworkers the way we want to be treated and associate with those who reciprocate. This can be hard. We don’t always have the luxury of choosing whom we work with and our emotions can get in the way, but let’s not reward bad behavior (e.g., our opinions and/or feelings are ignored). If a team mate consistently gossips in the break room, shoves her busy work on us, or complains about how she never gets high-profile assignments, it’s time to uninvite her from our projects.

Untie

Time flies when we’re making a living. In our efforts to keep moving forward, we neglect to stop and assess where we are, what has changed, and how outdated thinking may be holding us back. Do we believe we can’t do something just because we’ve never tried it? Thanks to technology, what was unthinkable 10 years ago is now normal. (Think Lyft, Instagram, Amazon Echo) Are we making choices based on what our circumstances were then? We can’t use the same decision making criteria on our first full-time job that we used in college. We can’t use the same criteria as a spouse that we used when we were single. We can’t use the same criteria as a parent that we used before children, but we can untie ourselves from the past by using a filter like: Is it worth my T.E.A.M.?

Unexpected

We can’t predict there is anything better than what we have now and we don’t realize we’re settling for good. Going for more requires change and we don’t like what we can’t expect. Maybe we start by asking ourselves what we do better than anyone else. If we don’t know, we can ask a friend or trusted coworker. We’re usually counseled to build up our weaknesses in order to succeed, but I think we should spend more time cultivating our strengths. Getting less weak at something takes more time, energy, and attention (for marginal improvement) than getting better at something we’re already good at. Let’s stop binging Tiger King and read a leadership book, listen to an industry podcast, or take an online class.

What are some good things you need to eliminate to make room in your life to pursue great things?

Here Comes the Judge

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We judge situations and people every day: Is this job the best fit for me? Is this guy going to hurt me? Should I hire a math tutor for my son? Often, we have to assess them with very little information. We’re also on the other end of evaluation. We look in someone’s eyes, feel them examining us, and assume we come up short of their standards. That doesn’t make judging bad. It’s our mindset that’s in question. What happens when we judge ourselves? Why do we judge others? What habits can we adopt to turn our negative judgement into positive?

Ourselves:

We are inclined to be our own worst critics. If we weren’t, affirmations would not exist (e.g., “It’s okay to be a powerful woman”) We have to intentionally remind ourselves we’re good enough, we’re smart enough, and doggone it, people like us because we face adversity every day and we think we’re the cause of it. Yes, we reap what we sow, but sometimes life just happens. We can be really good at our jobs and then a pandemic comes along and our company lays us off. We habitually blame ourselves for the random misfortune in our lives, “If I were smarter, I would’ve sold my quota of widgets this month.” After a while, we maintain a low level of self-induced anxiety and it can be addicting. Why do we do this? Are we trying to protect ourselves from failure? Are we trying to use criticism to motivate ourselves to action?

Others:

Confession time: I’m judging people’s reactions to the COVID-19 pandemic. I find myself thinking negatively about those who: aren’t in high risk categories being scared, are vocal about the inconvenience of their favorite doughnut shop being temporarily closed, or say our state’s leaders are overreacting. Then my own words slap me in the face: “Don’t judge others by the way you think.” I feel like fear is at the root of judgement. We’re jealous of what others have. We have to get along with people whose opinion is very foreign to ours. We think someone wants to take advantage of us. We’re afraid we’re wrong, we won’t have enough, or we’ll look stupid. Fear is useful when we use it as a warning system, but how do we keep it in its place?

Habits:

Realize we’re doing it. When we have a judgmental thought, we can stop and label it. Is it true? If not, let’s cast it aside and purposefully replace it with a true and positive thought.

Meditation. Whether it’s prayer, mindfulness, or quiet time, stopping to breathe, catalog thoughts, and decide which ones need redirection or discarded strengthens our accuracy in judging both situations and people.

Forgive ourselves. Everyone makes mistakes and they usually aren’t as consequential as we initially assume. Our culture pushes us to be better and do better; but if we do our best, that’s enough to feel good about and try again tomorrow.

What do you do to keep judgment in its place? Please share in the comments section.

I Ran So Far Away

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Erma Bombeck was right. The grass is always greener over the septic tank. At some point in our careers we’ve all had managers we loathe for any (or all) of these reasons:

  • He lives in his own reality
  • He takes credit for our success
  • He belittles our opinions
  • He doesn’t respect our boundaries

Then, we get a job offer. It’s:

  • More than 40 hours a week
  • Less money
  • A longer commute
  • The benefits aren’t as good as our current job
  • The required skills aren’t exactly in our wheelhouse

We impulsively quit the job we hate instead of asking ourselves, “Is it worth our T.E.A.M.?” Taking a job out of desperation to get away from the job we have allows our emotions to make the decision, and putting them in charge is usually not a wise choice. We should run to a new job, not from our current one.

We tell ourselves:

  • We can make it work
  • It’s not as bad as our last position
  • We’ll talk the boss into quickly advancing us

But after a couple of months, it’s not looking good. Now that we’re stuck, what do we do?

Give it Time

If we can stand it, we should stay in a job for one year to get through the normal growing pains of getting used to a new routine, new people, and a new environment. For example: we’ve joined an already established team. We won’t make friends on day one. We have to research:

  • Who is territorial?
  • Who is threatened by our being hired?
  • Who is jealous we got the position they were going for?
  • Whom can we trust?
  • Who pushes their own agenda?

If we assume an attitude of learning and ask how we can make our team mates’ projects easier, we’ll quickly find out what motivates them and how to best communicate with them.

Do a Self-assessment

  • What drove us away from our last job?
  • Was it only our toxic boss or were there other factors?
  • Was the environment dysfunctional?
  • Was there no diversity on our staff?

Make notes. If this job doesn’t work out, we don’t want to repeat history. We need to figure out our strengths. At our last job, were we in the field visiting clients the majority of the day and now we are tied to a desk and hate it? As for the current job, we should think about why we are unhappy and what it would take to make it work. Can we mold the position into something fulfilling? (Can it be more client facing than Excel facing?) Does it give us access to a better network? (Can we leverage networking events to find out who is hiring?) Will it pay for professional development opportunities? (Mastermind groups, Leadership cohorts, or an MBA?) Let’s consider what we really want from a job, so we can form a plan to move forward.

Talk to Someone

Vent to a friend, trusted coworker from our last job, or mentor; then ask them to objectively analyze our situation. Their encouragement and support will help, but the most valuable thing they can do is repeat back to us what they heard us say about our job. It will take some emotion out of the situation and help us think more objectively about our next steps.

Have you ever taken a job because you were desperate to get away from your current one? Please share how that worked out in the comments section.