Decision Making – Page 16 – mardihumphreys.com

Time for a Change

Given my fascination with the Great Resignation and all its iterations, it was only a matter of time (or, in my case T.E.A.M.) before I participated in it. I dove into the Great Reshuffle when I recently accepted a new position. As a former Change Agent, you’d assume that I’m prepared for the adjustments necessary to negotiate the transition to a new job. Well, you know what assuming does. (If not, DM me.) The phrase I used to calmly repeat to clients, I now have to incessantly repeat to myself, “Change is hard; even when the change is good, it’s still hard.” If you’ve ever changed roles, moved to a new team, or joined a new organization, you feel me. Here are three things I’m still learning about change.

Failure is Data

You’re going to make mistakes and mistakes do not equal failure. The only time failure happens is when you quit trying. Mistakes provide valuable information for improving your processes. They reveal where you need to set triggers so that you will avoid making the same mistake twice. You can use mistakes to both increase the speed at which you learn new procedures and decrease your learning curve.

Slow Your Roll

I often preach at you to stop and think. You should also stop and feel. What are your emotions telling you? Is joy cheerleading? “Wow! I can’t believe I’m on this team!” Or is fear whispering? “Wow. I can’t believe I’m on this team.” The first feeling reinforces your decision to change as a positive move. The second feeling should prompt you to take a five-minute break and, while drinking a bottle of water, ask yourself the five whys. For example:

Why does being assigned to this team make me feel nervous? Because everyone else on this team is a rockstar.
Why are they considered rockstars? Because they get highly visible projects.
Why do they get highly visible projects? Because they all crush their KPIs every month.
Why do you think that is? Because they do more outreach than anyone else.
Why don’t you ask one of them for advice on effective methods of outreach?

Build Bridges

Walt Disney was right. It really is a small world. It’s likely that you’ll encounter former coworkers in the future, especially if you still work in the same industry and/or the same small city, so it’s wise to only speak positively about them. You may have health coverage and/or a retirement plan with your former company that requires Human Resources’ help to tie up those loose ends, so be polite and responsive when they ask for your input. Write a thank-you note for all of the opportunities your former employer gave you and publish it on your social media. Your LinkedIn newsfeed usually has plenty of examples you can follow.

Remember that your participation in the Great Reshuffle affects others. Whether you have a partner, a parent, or a pet, everyone in your circle of influence is impacted by your change. If you will intentionally be kind, repeat how new processes will work, and get some rest, then both you and your loved ones will adjust faster.

Have you participated in the Great Reshuffle? What changes have you made? Please share in the comments.

Another Day, Another Crypto

I led an Is It Worth Your T.E.A.M.? workshop for a group of young professionals recently. One of the questions we worked through was about investing money. There were usual questions like, Should you invest in property or stocks? Then one participant said he felt like it was time to do some serious research on cryptocurrency. I realized that it had been a couple of years since I even thought about cryptocurrency and, at the time, I dismissed it as an experiment that probably wouldn’t go anywhere. But this year, I’ve seen television commercials for tax preparers offering to make sense of how to report your cryptocurrency income to the government. Guess it’s time to take another look and see how the experiment has iterated.

What Is It?

Cryptocurrency (AKA Crypto) is a purely digital form of money. There are currently over 10,000 different cryptos. Bitcoin is the original and the most popular. Crypto comes into existence through a process called mining. It’s a bit like a modern version of mining for gold, but instead of a person panning in a river, data centers solve mathematical puzzles to produce coins. Also, much like a gold miner spent a great deal of human energy panning, data centers use a great deal of electrical energy computing. This makes mining crypto environmentally unfriendly. Regular currency is backed by banks and governments, but crypto is administered by blockchain. This is a type of technology that acts like its name. A block is a set of transactions that are validated by an online network. The blocks are strung together to form a ledger. The ledgers form a database that is shared by nodes (e.g., a small server) in a computer network. Since the blockchain is a distributed network, this decentralized transaction record system is considered very secure.

How Do You Use It?

Right now, there aren’t many places accepting crypto for purchases. It’s mostly an investment option and a volatile one. You buy and sell it on exchange websites like this one. If you choose to invest in crypto, please remember to bankroll your emergency fund, pay off debt, and set up a system for saving for retirement first. Think about limiting crypto to 10% (tops) of your investment portfolio. Even though it’s trendy, most investors continue to choose gold over crypto due to the current inflation and Russia’s invasion of Ukraine.

Does It Have a Future?

So, it seems that not much has changed since the last time I researched crypto. We are still in the early-adoption phase, but major financial institutions are starting to get involved. Recently, Fidelity announced it would offer a bitcoin option in their 401(k) plans. I imagine that eventually using crypto will be much like online banking transactions. To reach that goal, crypto administrators must figure out how to battle scams, how to scale it, and how to stop the environmental damage mining causes. In spite of the challenges, crypto is predicted to exponentially grow by 2025.

My research indicates that cryptocurrency is polarizing; you either love it or you hate it. Which side are you on? Please share what you think about it in the comments.

Child-free by Choice

WARNINGS: In honor of Mother’s Day, this is a woman-centric conversation. Also, I have a lot of questions.

Why do people assume that women have a responsibility to reproduce? Men get questioned, but do they get shamed for not having children? Parenthood is a social convention not a natural condition. Raising children in America is arduous and, if you participate in the workforce, it’s difficult to be both a mother and an employee.

The Way It Is

From birth, society bombards females with the message that job, marriage, and kids are what make you successful and therefore, happy. Women who intentionally choose a child-free lifestyle inevitably deal with periods of powerful anxiety and self-doubt regarding their decision because culture warns women that they will eventually regret not becoming a mother. Those who choose not to have children get labeled selfish, self-absorbed, and shallow. They are accused of hating children, but child-free represents a lifestyle choice not animosity. For example, Betty White supported St. Jude Children’s Research Hospital, Dolly Parton founded Dolly’s Imagination Library, and Oprah Winfrey built The Oprah Winfrey Leadership Academy for Girls.

Let’s Be Honest

Parenting is really hard – The United States does not have a national paid parental-leave program, childcare is expensive and hard to find, and mothers are expected to assume the bulk of the responsibility for raising children. The pandemic threw a spotlight on these barriers to mothers’ participation in the workforce challenging women to seriously reconsider what responsibilities they can realistically manage.

Motherhood does not make you content – Women are increasingly defying societal conventions en masse and thinking about their “why” in terms of motherhood. Research shows that in the 1970s one out of 10 women reached menopause without giving birth. In 2010, the rate was one out of five.

The biological clock is a myth – Not every woman has an innate desire to reproduce, but if your friends are having babies, you may feel left out. Ask yourself, “Do I really want to be a mother? Or do I just want to want to be a mother?”

The Decision

There are plenty of reasons for remaining child-free:

You are a complete human without the experience of motherhood
You do not have adequate support and/or resources
You have trouble taking care of yourself
You’re considering motherhood because others expect it from you
270 more

If you like your life the way it is (you travel, value freedom and spontaneity, need lots of alone time), then it is better to not have kids and regret it later than to have kids and regret it later.

If you are a woman living in America and considering motherhood, take a listen to the We Can Do Hard Things Podcast Episode 6 OVERWHELM especially the beginning of the Hard Questions segment starting at 31:03. This is an honest conversation around what is considered normal regarding “the gig” of motherhood as it currently exists in American society.

What do you think of the state of motherhood in America? Please share in the comments.

Battery Low

I have a wireless headset that audibly notifies me of certain conditions. When it connects she says, “Your headset is connected.” When it’s about to turn itself off because it needs charged she sternly announces, “Battery low.” I wish my brain would issue the same warning when I spend too long on a project without a break.

One of the factors in the Great Resignation is employee burnout. Are you fanning those flames? While growing up, maybe your parents and teachers trained you to finish your chores and homework before you were allowed to play. Now you’re internally compelled to finish a project before you can rest. The problem with that mindset is there’s always another project waiting.

I heard a word recently that’s stuck in my head: fallow. It’s an agricultural term referring to a field that annually grows crops and is intentionally set aside for at least one growing cycle. Going fallow allows the soil to recover. It gets rid of germs, stores nutrients, and retains water. I keep coming back to this concept in relation to my brain. When I think about letting my mind go fallow, I think of taking a vacation, a weekend off, or at least a lunch period. To me, getting rid of germs, storing nutrients, and retaining water sounds like washing my hands then eating a salad and chasing it with a bottle of water. But I’m beginning to think we all should let our minds go fallow multiple times during the workday. Research shows that breaks make us more effective, but are we taking them? If so, then are we doing them right?

What a break is not:

Switching from one task to another
Reading and replying to email
Returning calls
Running office errands
Cleaning

What a break is:

Standing up and stretching
Walking away from your workspace and equipment; around the block, if possible. Do something to temporarily get your blood flowing a little faster
Read a chapter in a novel
Text a friend
Play Wordle

Benefits

Some benefits of taking breaks are intuitive. For example, they recharge your energy, refocus your attention, and battle job burnout. There are also some not-so-intuitive benefits like increased productivity, physical and mental restoration, and increased employee engagement.

Methods

It’s counterproductive to only take a break when you’ve reached exhaustion. If brief rest periods make you feel guilty, then think of them as productivity breaks. Train yourself to perceive a pause as an efficient element of your energy management routine. Here are a few verified methods to help you develop a good habit.

Pomodoro Technique – 25 minutes of work, then a five-minute break, with a 15-minute break at least once every two hours.

Microbreaks – Five-minute breaks randomly taken at your discretion.

The Draugiem Group Way – in 2014 this company ran an experiment with their employees regarding the optimum time for breaks. Their findings indicate that working for 52 minutes then taking a 17-minute break is what the most productive members of their staff did.

How do you incorporate breaks into your workday? Please share your strategy in the comments.

Too Young to be Done

Given that the Great Resignation is slowing down a bit and we are squarely in the Great Reshuffle, the Great Reckoning, and the Great Renegotiation, now may be a good time for those who participated in the Great Retirement to re-enter the workforce. The longer employees hold out for working conditions that better accommodate their lives, the sooner employers will have to consider both retaining and hiring non-traditional employees.

Good News and Bad News

The good news is, we’re living longer. The bad news is, we’re living longer. Current life expectancy in the United States is 78.99 years, but a 40-year-old employee is considered old according to the Age Discrimination in Employment Act (ADEA). Even the federal government recognizes that the older we get, the fewer opportunities we have. Ageism is real, a waste of talent, and hard to prove. For example, you’ve probably heard myths about older workers such as: they lack energy, they are technologically incapable, and they aren’t willing to learn new ways of doing things. But don’t you know 28 year olds that fit that description too? Take a look around your company. Who is getting hired? Who is getting offered early retirement packages? Is anyone talking about how mature employees are typically:

more loyal
not interested in climbing much higher on the corporate ladder
good decision makers
effective communicators and managers
time flexible because their kids are grown and flown
less concerned about feeding their egos
energized by working with diverse teams

You haven’t heard those talking points? I suspected as much. But wise companies will figure out how to retain older workers. It costs more to hire employees than to hold on to them. Gone are the days when an organization could replace a long-term individual contributor with an unpaid intern.

Go For It

Everyone in the workforce over 40 years old has faced a job hunt, so don’t let pride sabotage your search. If you decide to come out of retirement, but don’t know where to start, reach out to former colleagues for coffee and catchup. When the opportunity presents itself, be ready to briefly tell your story and be clear about what you’re looking for. Not sure what you want to do?

Get involved with an organization like Silver is Gold
Consider part-time, seasonal, and short-term contract positions
Contact a nonprofit and volunteer. Do they need board members? Do they have working committees?
If you want to go back to work in a different industry than you left, can you job shadow someone in your area of interest?
Do you know any start ups that need help?
Does anyone in your network know any entrepreneurs who will trade experience for work?

The way work gets done is rapidly evolving. If there is work you’ve always wanted to do, there is no better time to go for it than right now.

Have you joined the Great Reshuffle? Please share your experience in the comments.

The Waiting is the Hardest Part

Income tax filings are due next week. If you owe, then you have my sympathy. If you will receive a return, congratulations! (Although, perhaps we should discuss how using the government as a forced savings account may not be the wisest choice…) While waiting, you may already be contemplating what to do with your income tax return. Should you save it? Should you treat yourself? Should you invest it? Your self-control super power can help you make this decision.

Stop and Think

Should you buy the Apple Watch Series 6 or stick with the SE you currently own? Should you deposit the return in your long-term savings account so that it’s easily accessible when you want to spend it later? Should you invest it in your IRA and not spend it for several years? You know putting money away in your emergency fund is always a wise choice, but it’s hard to fight the temptation facing you right now. To control your spending, stop and consider what you already have. Then, determine the value of buying more stuff. For example, Is the Apple Watch Series 6 an exponential upgrade from your SE? Do you have to purchase it right this second? Walk away while telling yourself that you’ll revisit it after your income tax return arrives. There’s a good chance that the Series 6 you feel like you can’t live without today will lose a bit of its lure by then.

Pause and Play

Can you afford to be generous? Think about allocating a percentage of your income tax return to spend on someone or something you love. For example, you could plan to take your kids out to a movie, your partner to a minor league baseball game, or a friend for a manicure. Are you back to eating out at locally owned restaurants? Make a mental note to generously tip your server. Do you go to church? Consider dropping your designated dollars in the offering plate or use the giving app. Is there a nonprofit organization you feel passionate about? Donate to it. Fun fact: if you donate to a church or nonprofit, you may be able to claim it as a tax deduction for this year.

Refine and Iterate

Use the wait to audit your budget process. Evaluate whether or not it still serves you well. If the word “budget” feels too restrictive to you, then call it something else, like “freedom plan.” A budget is simply a strategy that empowers you to reach financial freedom. The typical budget advice is to divide your net income into a 50/30/20 split: 50% should go to your basic needs like food, clothing, and shelter. Spend 30% on self-care. Save or invest 20%. Disclaimer: This is not my favorite advice because it makes no mention of charitable giving. If you feel overwhelmed, try a budgeting app.

If you adopt a mindset that it’s fun to speculate what to do with your income tax return, then it’s easier to exercise self-control over where it will go. That gives you something money can’t buy, peace of mind.

Spend, save, give, or invest. Which are you doing with your income tax return? Please share in the comments.

Join the Resistance

When you give something your attention, you’re letting it rule your life for however long you think about it. This can be good, like visualizing what you want your slide deck to look like for next week’s presentation, or bad, like reliving last week’s argument with your supervisor. When it comes to deciding the best use of your time, energy, attention, and money, what you say no to is just as important as what you say yes to.

Attention Management

Attempts to increase productivity trace at least as far back as 1890 when William James wrote The Principles of Psychology. One of his statements is profound in its prophecy. He said, “My experience is what I agree to attend to.” Managing your attention is key to maintaining your priorities. Sounds easy, right? Then what’s stopping you from achieving your goals?

I can resist anything except temptation.
Oscar Wilde

The brainpower necessary to make wise choices is exhausting. Should you eat the doughnut or the apple? Should you watch TikTok or go for a run? Should you proofread your report or text your friend? When you concentrate on trying not to do something, it captures your attention. You’re more likely to give in to the temptation and do the very thing that you’re trying to resist. Instead, distract yourself. Also, limit your proximity to the temptation. For example, if you want to resist the doughnut and eat the apple instead, then hide the doughnut and put the apple at your workstation. Go for a walk around the block before eating anything.

Recognize the Real Enemy

Setting boundaries is easy. Holding them is difficult. Attention is like a muscle. You have to build it. You strengthen and lengthen your attention span every time you identify who, what, when, where, why, and how you got distracted from your goal. Then, change one or more of those variables to produce your desired result. For example, I’m a process improver. I analyze undesired results and reverse engineer them to identify where the outcome began to veer off course. Then, I imagine different choices to envision how they each may produce more desirable results. In terms of self-control, this could look like:

Undesired Result – Your deliverable was late
Veered off course – You missed one deadline
Analyze –
- Were other projects with similar deadlines competing for your attention?
- Was the deadline not communicated?
- Was the deadline communicated but you forgot to calendar it?
- Were you waiting for someone to get back to you with key information?
- Were you interrupted by an emergency?
- Were you distracted by social media?

The answers will dictate the next iteration of the deliverable process. For example, if you missed the deadline because you couldn’t resist the temptation to scroll through social media for hours everyday, then locking your phone in a drawer until break times will be added to the process because it will help you control your technology, behavior, thoughts, and environment. All these are factors that can distract you from reaching your goal.

How do you manage your attention? Please share in the comments.

Minimize to Maximize

Social media bombards you with images of your connections allegedly living their best lives. FOMO compels you to keep up, but that doesn’t make you feel any better. It’s time to embrace JOMO (Joy of Missing Out). This acronym is usually associated with redefinitions of productivity and/or self-care, particularly in terms of disconnecting with social media. Here are three other ways you can apply it.

Sift Through Stuff

You still have the interview suit you bought five years ago because it may come back in style later. You saved 198 business books to your Amazon Wish List because you may want to read them later. You’re thinking about renting a storage shed because your twenty-five-year-old daughter may need her American Girl Doll collection later. (No? Just me? Okay.) At some point, you have to acknowledge that now is actually later. It takes energy both to identify what you don’t need and to let it go. Learning to be content with what you have, instead of being afraid you’re going to miss stuff after it’s gone, is a major mindset shift. Start small. For example, go through your closet and remove items you haven’t worn for five years. (I’m spotting you a couple of years to allow for COVID.) Bag them up for donation drop off, but don’t take them. Set the bags on the floor of your closet. If you don’t miss the bagged items after three months, then donate them.

Use a Filter

Instead of saying yes to every volunteer opportunity, choose the nonprofit you most connect with and put your energy into that one instead of exhausting yourself trying to serve several. Use your personal mission statement to set a boundary. For example, if your personal mission statement is, “I want to help people obtain what they need to succeed,” then that may translate into “I want to volunteer at The Foodbank four hours a month.” Then focus your efforts and your mind on that experience.

Narrow Your Choices

The classic example of having too many choices is the jam study by Iyengar and Lepper. They set up a display of 24 gourmet jams at an upscale grocery. They offered a $1 off coupon to shoppers who sampled a jam. At a later date, they set up the display with the same offer, but only made six gourmet jams available. The display with 24 choices received more traffic, but the display with six choices resulted in more sales.They concluded that it is good to have options, but too much of a good thing is still too much. If there are only six jams to choose from, then you are more likely to be satisfied with your purchase. If there are 24 jams to choose from, then you are more likely to wonder if maybe you should have purchased the blueberry bourbon pecan flavor instead of the balsamic fig. It’s like your performance review. For example, you can give your manager a list of all the great things you did last quarter, but you benefit more by reexamining what your manager’s goals were for last quarter and only presenting illustrations of how you helped them reach those goals. Maximize their satisfaction by minimizing their choices.

How have you avoided FOMO by embracing JOMO this week? Please share in the comments.

I’ll Think About Procrastination Tomorrow

“I love deadlines. I like the whooshing sound they make when they go by.”
Douglas Adams

I felt bad about moving the T in my S.M.A.R.T. goal back. AGAIN. Then I discovered Hofstadter’s law. In 1979 cognitive scientist Douglas Hofstadter said any plan you make will always take longer to complete than you expect it to; even if you over estimate how long the plan will take to complete. So, it’s not just me; it’s all of us. In fact, intentionally pushing back deadlines, or procrastination, can be a useful tool.

Purposeful Delay

The key to making procrastination a superpower is to do it intentionally. In 1927 Russian psychologist Bluma Zeigarnick proved that if you are interrupted during a task and you leave it unfinished, then you actively remember it until the task is completed. When you purposely leave a task unfinished in order to remember to do it, that is active procrastination. It’s different from passive procrastination, which is leaving a task unfinished because you don’t want to do it. For example, if you binge watch euphoria to avoid returning a client’s voicemail, then you are passively procrastinating. However, if by the end of an episode you discovered how to address the client’s concern and return their call, then you are actively procrastinating.

Problem Solving

If you pressure yourself to get everything done by the end of the work day, (shoutout to Team Inbox Zero!) then it takes self-control to let an issue go undecided. But when procrastinating to problem solve, you have to allow enough time for creativity to happen. The trick is knowing how long the creativity will take. You can’t tell your manager that you missed a deadline because you were thinking about all the possible solutions. For example, set a time limit, like half an hour, and do something totally unrelated to the challenge you’re trying to resolve. Walk the dog, play solitaire on your phone (or with a real deck of cards), shoot some hoops. Switch to a physical activity that engages more of your senses and less of your brain. Revisit the project after your set time is up. Whatever new avenues you now see to explore, limit your choices to those.

Priority List

Intentional procrastination is useful for prioritizing. In some cases if you put a task off long enough, then you realize you don’t need to waste your time doing it. For example, at the end of your work day you make a list of what you did not get done today and intend to get done tomorrow. If there is a task that ends up on that list every day for a week, then at the end of your work week think about why you didn’t accomplish it. Is the task necessary? Is it a lengthy process that needs to be broken down into multiple tasks? Is it a task you can delegate to a direct report?

How do you make time for procrastination and still meet deadlines? Please share in the comments.

Don’t Press Your Luck

St. Patrick’s Day is this week and while you’re deciding whether or not you have a green shirt appropriate for work, thieves are working to steal the pot of gold you plan to get back from the federal government. It’s time to file your taxes and scammers are looking for ways to get their hands on your refund. Some of the most common scams involve stealing your identity. Here are three you should be aware of.

Tax Refund Fraud

You submit your tax return online. You receive a notification that your taxes have already been filed and the refund paid. A scammer has filed a tax return pretending to be you and stolen your refund. That isn’t the only thing they’ve stolen. They have to have your Personally Identifiable Information (PII) to file a tax return; specifically, your name, Social Security number and birthdate. This means they’ve stolen you identity too. To prevent this, keep your PII both secret and secured. It’s also a wise choice to file your taxes as soon as you receive all the necessary documents, like W-2s, 1099s, etc. Here is a checklist.

IRS Imposter

You receive a call from someone who presents themselves as an official. They say you owe unpaid taxes. You want to both act with integrity and stay out of trouble, so you’re inclined to answer their invasive questions about your PII. Right now you may be thinking, “This is old news. Fraudsters have been doing this for years.” And you’d be right. But if you see the words Internal Revenue Service (IRS) on your caller ID, it makes the scam seem legitimate, doesn’t it? Scammers get more sophisticated every year and experienced ones use spoofing to disguise themselves. To prevent this, remember that the IRS does not contact you through a phone call, text, email, or social media. If they want to get ahold of you they will snail mail you a letter. If you want to double check after receiving a communication other than a letter, call them at (800) 829-1040 and tell them what happened.

Stolen Unemployment Benefits

You lost your job thanks to COVID-19 and received unemployment benefits from your state in 2021. That money is taxable by the federal government. You received an IRS Form 1099-G. Box 1 on this form lists an amount of money you did not receive, or the amount listed is more than you received, or you did not apply for unemployment benefits from the state that sent you the form. A criminal has stolen your identity and used it to file for unemployment benefits. To prevent this, if you receive a text message or email from someone claiming to be from a state workforce agency and it contains a link to a website, do not click on the link. The message is from a scammer who is trying to trick you into going to their fake website. They want you to think that you’re applying for unemployment benefits on this site, but what you’re really doing is giving them the PII they need to steal your identity. If you receive a text or email like that, report it here.

Here is a longer list of current tax scams the IRS is keeping an eye on. What do you do to protect yourself from tax fraud? Please share in the comments.