Gratitude – mardihumphreys.com

Control is an Illusion

For many of us, it’s a long holiday weekend to celebrate Independence Day. But thanks to COVID-19, I don’t feel very independent. I walk out the door then stop to make sure I have my mask. Before setting an appointment for a one-on-one, I have to call coffee shops and ask if they allow indoor seating. To go to the office, or not to go to the office; that is the question. Maybe I should take some time between Hamilton viewings to reflect, reality check, remaster, and renew.

Reflect

Gratitude is my default setting for pulling out of rumination. I keep a gratitude journal and write in it as part of my morning routine. I record one thing I’m grateful for from the previous day. When I start down the rabbit hole of feeling sorry for myself, I pull out the gratitude journal to snap out of it. I habitually focus on my goal and ignore the journey I’m on to reach it. Achieving the goal is fabulous, but wisdom comes from what I do daily to accomplish it.

Reality Check

Have you seen a bunch of memes on your social media feeds that say the most useless purchase of 2019 was a 2020 planner? It’s funny because it’s true. The goals we set at the beginning of this year are mostly impractical now. Yet, we beat ourselves up for not being on track to reach them. For example, my company planned to grow our new division this year. We’re having difficulty getting traction and I blamed myself. So, I turned to my best networking friends for a reality check. I felt better when they validated business is slow for everyone. This prompted me to refocus my outreach. What are my clients’ biggest needs right now? Can I provide a resource for them even if it’s not my company? If I can help my community get through the pandemic, then they will still be around to talk business post COVID-19.

Remaster

Much like a rock band re-recording an old hit song to improve its quality, let’s revise our yearly goals. We can break them down into smaller goals to help us stay motivated. We can concentrate on short term goals. (E.g., ask ourselves, “What is one thing I can I do today?”) We can break our revised goals down into actionable steps and calendar them so we’re triggered to action. When contemplating a new goal, we should ask ourselves,“Is this reasonable during COVID-19?” We can track our efforts (you know I’ll use any excuse to start a spreadsheet) and review them after Q3. We can identify someone willing to be an accountability partner and check in with each other weekly for progress reports.

Renew

Surviving COVID-19 is a marathon. Small daily acts of self-care (take a walk, read an article, listen to a podcast) can be rewards for taking another step toward our goals. Setbacks feel more painful right now, but let’s hold on, keep trying, and support one another.

How are you reflecting on the first half of 2020 and preparing for the second? Please share your ideas in the comments section.

It’s Alright to be Wrong

Father’s Day has me thinking about how patient my dad was.

There was the time I:

woke the whole house by climbing up in the attic and walking on the creaky floor over my parents’ bedroom early one morning
overcorrected a turn and drove into a yard at the top of a hill while learning to drive
flushed an item down the toilet and clogged the septic tank

These mistakes were explained to me (usually) calmly and corrections were requested (usually) just as calmly. He made me feel like I made a mistake, not like I was a mistake. There’s a big difference and it’s easy to miscommunicate. He made sure I knew my imperfections didn’t stop him from loving me. How often do we beat ourselves up because we feel like we failed? Three instances occur to me.

Failed Goals

When setbacks happen at work, it helps to remember our past successes. (If you don’t keep a success list for performance reviews, start. Now.) After reassuring ourselves, let’s reframe. This isn’t a failure, it’s an experiment. Was it a S.M.A.R.T. goal? Can we extend the deadline? Do we need additional resources to reach it? What if we tweak the process? We can analyze the data, then make a decision.

Failed Expectations

I registered to attend a free webinar given by a colleague. It was his second one. For the first one, he requested my help cohosting and I assumed (you know what assuming does) he’d want help again. Then I discovered a meeting scheduled for the same time that I’d rather attend because I’d have an opportunity to invite those participants to a webinar I was presenting the following week. I was disappointed I couldn’t attend the meeting. Then, I thought. “Why can’t I?”

The angel on one shoulder argued with the devil on my other shoulder:

Angel: Because you made a commitment.

Devil: They’ll be another webinar next quarter. Cancel the registration.

Angel: Your colleague will want your help again.

Devil: He hasn’t asked for it.

Angel: But you always put others’ interests ahead of your own.

THAT did it. I decided to attend the meeting instead of the webinar and if people think less of me for choosing what’s best for me, so be it.

Failed First Try

The team shot down my first idea for the website refresh in the project meeting this week. Does that mean I shouldn’t suggest another one next week? Is everyone judging me? Should I give up trying to be creative because I’m obviously embarrassing myself? Truth: my team probably forgot about my idea as soon as they left the Zoom room. I can’t remember what Joe’s big-SEO-lead-magnet-idea-that-tanked at last week’s meeting was. No one is holding our imperfections against us; except us. Let’s throw out our fixed mindsets and adopt growth mindsets. What exactly was it about my idea the team didn’t like? Was there a kernel of the idea they did like? Can I cultivate it and bring a revised idea to next week’s meeting? Struggling reminds us we’re stretching. Let’s not allow our mistakes to define us.

What flavor of imperfection is bugging you this week? Please share in the comments section.

Going the (Physical) Distance

Even we introverts are over this whole sheltering-at-home sequestration. Boredom has officially set in. The value of teachers, the healthcare workforce, truckers, and sanitation engineers is proved. The struggle with guilt is real. We’re asked to stay home with our snacks, entertainment, and stimulus checks, but we want to be out with our friends. We feel survivors’ guilt working from home (WFH) while 1 out of 10 other people in America have lost their jobs thanks to COVID-19. Instead of pining for what we can’t have, let’s give attention to what we can do.

Each Other

Let’s take a break from supervising our children’s online learning, WFH, cleaning, laundry, cooking, etc., and make virtual coffee dates with our families and play virtual games with our friends. It gives us peace of mind to see our loved ones safe and healthy. By the way, we have to initiate these. I posted offers on my social media for all comers to hang out and no one took me up on them. But, when I invited specific people to meet, they all accepted. This also goes for networking. Is there someone you want to connect with, but couldn’t pre-COVID-19? Plenty of people are now open to spending a few minutes on a meet and greet teleconference. Everyone just wants to know there’s life out there.

Emotions

Are you journaling more since sheltering at home? It’s good to empty our heads of negative thoughts and drag them into the light where we can see them more objectively. Our fear of the future can be analyzed. Our guilt over whining about WFH while our friends are furloughed may be admitted. Our anger sparked by the abrupt annihilation of our routines has a place to go. Then, we can deliberately relieve these negative emotions with positive actions. (E.g., help your first grader write a thank you note to his teacher for adapting to an online classroom.) In a few months we can revisit these journals and determine if we developed habits in quarantine worth keeping.

Envision

We can start thinking about life after lock down. We can update our resumes and LinkedIn profiles. We can touch base with warm contacts. Networking is easier right now because COVID-19 gives all of us something to talk about. We can plan a vacation for October, make a menu for Thanksgiving dinner, and start a Christmas/Hanukkah/Kwanzaa gift list. We can think about what scheduling adjustments we want to keep, what lessons we’ve learned, and what technology we need to implement to improve our future work life balance.

My late maternal grandmother was famous for the catch phrase, “This too shall pass.” I hear it a whole lot these days, which is good. It’s a statement of hope. The world will probably never go back to the way it was before the pandemic, and that doesn’t have to be a bad thing. But right now, let’s focus on helping each other get through today.

How are you encouraging hope during the pandemic? Please share in the comments section.

What Difference Does it Make?

Last year there was huge buzz around Marie Kondo and her movement to spark joy through tidying up. If you followed her method, do you still feel joy from the things you kept? If not, maybe tidying up just made you happy instead of joyful. Here in the doldrums of winter, let’s brighten things up a bit by discussing the difference between happiness and joy and what we have to do to get them.

What’s the Difference?

Happiness – is a temporary and fleeting emotion. It’s a result of what’s going on in our lives at the moment (e.g., landing a big account or going on vacation). Happiness is external and pretty much out of our control. It’s experiencing positivity, gaining fulfillment, and getting what we want. Happiness is a consequence of good fortune; like how we feel when we reach a goal (e.g., a promotion). It’s a feeling and feelings can change in a New York minute.

Joy – is permanent and comes from within us. It depends only on our behavior; as opposed to how someone else’s behavior affects our moods. We have to choose joy. It doesn’t just come naturally. For example, we can choose to like ourselves for our kindness instead of berate ourselves for not yet losing those last ten pounds. Joy is closely associated with peace of mind. We can build it and allow it to evolve as we discover what people, places, and things bring us comfort. Joy is wanting what we have. It’s a state of being content in all circumstances. Joy requires a growth mindset. It is unique to the individual and can dictate the steps we take to attain our goals. Cultivating joy is definitely worth our T.E.A.M.

How Do We Achieve Them at Work?

Happiness – We can set and meet S.M.A.R.T. goals, make $60,000 – $95,000 a year, take a coffee break, text a friend, or listen to a song. We can routinely treat ourselves to small diversions to refresh our dispositions. If we don’t like our jobs (e.g., digging ditches) we can unearth an aspect outside of our tasks that we do like (e.g., my muddy buddy in the ditch beside me could be a stand up comedian).

Joy – We can practice gratitude: be thankful we have jobs and hot cups of coffee. We can discover meaning and purpose in our work. We can choose to further our personal development. We can let offenses go and not dwell on the negative. We can do what’s necessary to obtain peace of mind (e.g., prepare for a client presentation for an entire week ahead of the meeting). We can adjust our attitudes. We can cut back on social media; especially the platforms that promote competition (look where I went, whom I’m with, what I’m eating). We can take on challenges and risks and not give up until we’ve competed the tasks. Then, we can celebrate our successes no matter how small.

What are you doing to build joy into your work life? Please share in the comments section below.

Time to be Thankful

Happy Thanksgiving! Work usually isn’t the first place we associate with gratitude. How would looking for opportunities to be thankful at our jobs this holiday week reinvigorate us?

“Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.” —Oprah Winfrey

We attract what we focus on. If we focus on wanting what we have, we end up content. If we focus on what we don’t have, we become a bottomless pit of want. This week, let’s look around our workplaces for quality relationships and projects we’re thankful for; then think about how we can add value to them.

“When I started counting my blessings, my whole life turned around.” —Willie Nelson

That’s not just the marijuana talking. We have more going for us than we realize. Let’s take a few minutes this week to write down five things we identify as blessings from our work. Let’s pay attention to those five blessings and see how they grow.

“Reflect upon your present blessings, of which every man has plenty; not on your past misfortunes, of which all men have some.” —Charles Dickens

This week, let’s stop dwelling on our past mistakes. We can’t change them, but we can set up triggers so we don’t make them again. Failure is just information gathering. Misfortune happens to everyone. Life is famous for throwing curveballs. All we can do is prepare for them as best we can then get up, dust ourselves off, and get back on the field.

“We must find time to stop and thank the people who make a difference in our lives.” ― John F. Kennedy

Let’s look around our workplaces and identify the teammates who make our jobs easier. Let’s make it a point this week to thank them and be specific. Did you get stuck with an angry customer on the sales floor and your coworker came over to de-escalate the situation? Thank her. Let’s build our support network by expressing our gratitude.

“What separates privilege from entitlement is gratitude.” ― Brené Brown

We didn’t get this job by ourselves. We either used our network, circle of influence, or references to get where we are. Let’s take a minute this week to send a thank-you email to the person who recommended us for this position. We wouldn’t be putting turkey on the table without them.

“Got no checkbooks, got no banks. Still I’d like to express my thanks – I’ve got the sun in the mornin’ and the moon at night.” ― Irving Berlin

Sometimes we can’t think of a single thing to be thankful for. Let’s at least be grateful for another day to go to work and make a positive difference in someone’s life.

“Be grateful for what you have and stop complaining – it bores everybody else, does you no good, and doesn’t solve any problems.” ― Zig Ziglar

Don’t hold back, Zig. Tell us what you really think. He’s harsh, but correct. Let’s exude gratitude at work this week. Maybe we can start a chain reaction of thankfulness that will make everyone’s week more pleasant.

How will you express your gratitude this week? Please share your intentions in the comments section below.

Happy (Step) Father’s Day!

I saw these words on a T-Shirt the other day: I’m not a stepfather. I’m the father that stepped up. It made me think about my relationship with my stepfather and the truth in that statement. You hear so many stories, like Ellen DeGeneres’s, of stepfathers hurting their wives’ kids, that my story with my stepfather reads like a fairy tale.

When Dad (that’s what I call my stepfather; he’s earned the title) married Mom, I was 13 years old and living with my biological father and his new family. When that didn’t work out, I moved in with Mom and Dad. Surprise! It’s an angst-ridden teenage girl! Lucky you! He’s a Vietnam War veteran who views challenges as invitations, so he dove right in the stepparent pool. I learned many things about work from him which you can read about here. He also has some catch phrases that help me in my career. Here are three.

You can’t over communicate. Once, when I was a teenager, Dad was to pick me up from an evening Spanish club field trip to Chi-Chi’s (remember those?). I assumed he’d pick me up at school, but instead, he went to the restaurant which was 10 miles away. After a hard day at work he was not pleased with the inconvenience of the extra driving and time spent searching for me. I learned to be more clear in giving instructions. I’m reminded of this when making arrangements for my team to meet with my clients’ teams. Do I have the who, what, when, where, why, and hows covered?

Trrrry it. You’ll liiiike it. He usually said this in reference to food, but it comes to mind when my boss gives me a project that overwhelms me. Just try. Just start. I pick the low hanging fruit first so that sense of accomplishment gives me confidence to figure out the next step. Then I take the next step, and the next one, and eventually the project is done.

Just jump in and help. This is actually how Kat Cole went from being a Hooters waitress to the President of Cinnabon. Bottom line for both Dad and Kat: when something needs done, do it. It doesn’t matter whether or not it’s in your job description. In fact, it’s better if it’s not because 1) You learn a new skill. 2) You’re viewed by management as a utility player. 3) You earn the gratitude of the person or team you helped giving you the right to ask for their help in the future.

Dad is retired now, but he’s still parenting as well as teaching me lessons about work. As I write this, he texted asking if I’m okay. My car is in the shop so earlier today he drove 45 minutes to my office, picked me up, drove me 45 more minutes to a meeting downtown and left when I secured a ride back to the office with a coworker. His thoughtfulness reminds me I have some follow up emails to send.

Do you have a stepparent? Has he/she taught you lessons about employment? Please share them in the comments section.

What’s it all for?

Captain Herschel L. Smith Photo Credit to the owner

Memorial Day is a holiday dedicated to honor those who died while serving in military service to America. It always reminds me of my Grandpa, Herschel L. Smith. Although, he didn’t die in the line of duty (Thank You, Lord), so I don’t know why Memorial Day makes me think of him. He served as a Captain in the U.S. Army Air Corps and piloted B-24 Liberators during WWII. His plane was shot down over Germany. As the enemy moved in to take his crew captive, he told his men, “We’re going to win the war. We’re just not gonna win it today.” And for the next 11 months they were POWs. He had a purpose: to keep hope alive in his team. Through the filter of winning a war, decision making gets simple; not easy, but straightforward. We benefit from our military personnel’s sacrifices to maintain our freedom. So what are we doing with this privilege? What is my purpose? What is yours?

Make time to find your purpose. Here is an article to help. Finding your purpose may take a while, but it’s a wise investment. Making decisions through the filter of purpose causes wise choices to be more obvious and simplifies the process. For example: If you are in sales (spoiler alert: everyone is in sales), your purpose is to help your customers. You want to provide them with a product or service they need at a price they can afford. When you approach a potential customer with that mindset, your instinct is to ask them what their pain points are. When you learn the obstacles they face, it helps you figure out how to fix their problems with your product or service.

Experiment. Have you always wanted to do something, but never had time: Gourmet cooking? Coding? Story telling? You’ll never just have time. You have to make time. Jump in and take a class. Or, are you really good at something? Get yourself a YouTube channel and teach others what you know. Do you love dogs? Volunteer at your local animal shelter. Do you want to make a difference in a young person’s life? Mentor.

Remember you have more than one. You bring one purpose to your partner. You bring a different purpose to your first child and a different purpose to each subsequent child. You bring a purpose to your mom and a different purpose to your dad and a different purpose to your bestie. You may bring multiple purposes to your job, church, school, intramural team, book club, etc.

It can evolve over time. When our daughter was little, my purpose as a mom was to guide and protect. Now that she’s an adult it’s to encourage and support.

In closing, I salute Captain Herschel L. Smith with some of his favorite words:
By the world I was soon forgotten
No one has mourned for me
as over the world I have wandered
across the boundless sea
So drink to me again boys through the midst of crocodile tears
for when I’m gone no one will mourn
the last of the bombardiers

Please share how your journey to finding your purpose is going in the comments section.

Realistic Resolutions

Every December 26, health clubs, grocery stores, and sports equipment retailers pull out the “New Year, New You!” hooey. First of all, stop pressuring me to make New Year’s resolutions. They’re clichéd and can even be harmful. Who hasn’t resolved to lose weight then used it as an excuse to overeat from Thanksgiving to New Year’s Day? (“I can eat whatever I want now because I’m dieting come January 2.”) New Year’s resolutions encourage unreasonably high expectations. If you made one this year, it’s likely you’ve given up on it by now. And second: What’s wrong with the old me? (No comments, please. That was a rhetorical question.) Instead of the stop smoking, quit nail biting, new job January goals, how about resolving to:

Be Grateful – Find something daily to be grateful for by keeping a gratitude journal. Read more about that here. Keep it however you want: real paper, an app on your phone/tablet, whatever medium inspires you to keep coming back to it. I suggest pulling it out for a few minutes at the same time every day to write, doodle, copy and paste, or however you express your gratitude.

Read

Exercise Your Creativity – Pick up a new hobby: play an instrument, knit, paint, tai-chi, cook, learn a foreign language, goat yoga, Civil War re-enacting, something you’ve never done, but always wanted to do.

Read

Connect – Stay in touch with friends and/or family. Go beyond liking their Facebook posts. Go to a museum, a movie, or brunch together. Calendar time to check in face to face.

Read

Practice Kindness – Let people merge onto the highway in front of you, be punctual, don’t participate in office gossip, pay for the order behind you in the Starbuck’s drive-thru line.

Read

Volunteer – Your church, animal shelter, and women’s center need you. It’s good to be needed. When you help others you reduce your stress, ward off depression, and make friends. I’m not making this up. Here, I Googled it for you.

Read

Work on You – How about a new hair style? You don’t have to commit to anything, just browse online for the latest trends and see if there’s anything you like. Do you need to change your eating habits? Get a cookbook from the library featuring low fat, low carbohydrates, high vegetables, and high fiber recipes. Does your wardrobe need updating? Go through your closet and donate anything you haven’t worn in two years. (Unless it’s that Def Leppard concert T-shirt you bought at the Hysteria Tour in 1987. Send that to me; please and thank you.) Then take that Christmas bonus and buy yourself a new outfit. Is your resume up to date? Check your contact information, experience, skills, and education sections to ensure they’re current.

Read – (When, when, when was I redundant?!) – If you aren’t a reader, you should be. It’s got all kinds of benefits. Read (LOL) about some here. If you need suggestions on what to read, check out my friend Susan’s 2018 List. She’s a high school English teacher in Atlanta, GA. I’m sure you’ll find something you like.

If you need to make a change, start now. Every day is an opportunity to grow. Forget the resolutions; instead, focus on setting S.M.A.R.T (Specific. Measurable. Achievable. Realistic. Timely) goals for self-improvement. And remember, you don’t have to start any of these now. Your best year ever can start in March if you want it to, but why wait to do something that can make you feel good about yourself?

Please share your thoughts on New Year’s resolutions in the comments section below.

Auld Lang Syne

Should old acquaintance be forgot,
 and never brought to mind?
 Should old acquaintance be forgot,
 and old lang syne?
CHORUS:
For auld lang syne, my dear,
for auld lang syne,
we’ll take a cup of kindness yet,
for auld lang syne.
By Robert Burns 1788

Is Auld Lang Syne stuck in your head too? It’s okay. It’s just once a year. As Grammy used to say, “This too shall pass.” As 2018 passes into history and we wax nostalgic, here’s my Top Ten List of things I hope you’ll remember:

You have plenty to be thankful for – At the very least, you can read; 2,620,710 Americans can’t.

What makes you different is your super power – The pressure to fit in is strong and wrong. Embrace what makes you unique.

You have more influence than you think you do – Use that super power for good not evil.

Kindness is always the right thing to do – People won’t always appreciate it, but do it anyway.

Learn from the past – Every year is filled with ups and downs like a roller coaster. It’s the downs that tend to come to mind first. Don’t dwell on them.

Look to the future – Use what you didn’t like about 2018 to inspire your 2019 goals.

Make wise choices – You reap what you sow; both good and bad. Choose to sow good things even when it’s hard because good decisions lead to good opportunities.

Ignore the haters – When your critics push you toward depression and negativity (notice I wrote When and not If), turn away.

Focus on the positive – You have to train your mind to see the good in every situation, it won’t drift there automatically. Here’s a start: “Some people grumble the roses have thorns; I am grateful that thorns have roses.” – Alphonse Karr.

It’s good to have hope – It’s the only thing stronger than fear. Hang onto it. Remind yourself that tomorrow can be better than today and you have the power to make it so.

This is my blog’s one year anniversary. Thank you so much for your kind attention in 2018! I look forward to continuing our conversations in 2019, and I trust you will make it your best year ever!

Are there topics you’d like to discuss in 2019? Tell me about them here:

Present Pressure

One of the biggest elements of the holiday season is gift giving. When it comes to work, under what circumstances should you give presents? As for coworkers, I address that subject in my latest article for Fairygodboss, but what about the other people in your work life?

Holiday gifts are an opportunity to remind clients and contractors of the goals we achieved together over the past year. I try to deepen the relationships, but I keep the gifts shallow; in other words, not overly personal. You won’t receive a tie or perfume from me. You may, however, receive a subtly (think watermark) company branded cell phone wallet or journal. I want my receivers to remember me fondly, not feel like they’re walking advertisements for my employer. If I know my receiver well enough to know their interests (or if they have an assistant I can ask), a personal gift is the way to go. But if I don’t, I go local. For example: I live in Dayton, Ohio and am blessed to have access to Dayton specific gifts appropriate for business giving: Bill’s Donuts, Esther Price candy, anything from Dorothy Lane Market’s bakery, gift certificates to Marion’s Pizza or Carillon Park, etc. Plenty of companies have rules about employees accepting gifts including dollar limits (IE: they can’t accept gifts worth more than $25). If I don’t know what the rules are, I check with their HR department. I had a customer for whom receiving gifts was against company policy. I took him a dozen cookies from a local bakery so he and his staff could eat the evidence. I stay away from humorous gifts unless I know my receiver REALLY well because senses of humor vary greatly. A gift doesn’t have to be a physical object. Here are three things you could give that don’t go under a Christmas tree:

Words: Amplify their blog posts, like their pictures on social media, endorse them on Linkedin, share articles they write, leave positive comments on their websites. Write a nice review on their company Facebook page, be intentional with kind words. When our daughter accepted a position pending graduation, she announced it on social media. She not only expressed her excitement at the job, but also thanked the university that helped her get the job. Her post implies if you attend this university, you could get a job after graduation. Her testimonial is a gift because the university promotes post-graduation employment in their recruiting.

Service: Everyone is going through something – offer to help. Be value added. Serve their needs. I had a customer who didn’t want to participate in my program because it required her to notify hundreds of people. I created a document she could email and distribute. It sealed the deal. I saved it as a template and offered it to all my customers after that. Providing extra customer service distinguishes you from your competitors. If you make your customers’ lives easier, they want to keep you around.

Generosity: Go beyond a thank-you-for-your-business-this-year email. Donate to their favorite cause. It gives you an opportunity for follow up. Or, even better, volunteer at their favorite charity alongside them. It gives you an opportunity to bond. Be generous, but not extravagant; that can get real creepy real fast. Don’t expect a gift in return. If you do receive a gift, be gracious even if you don’t like it and be sure to send a thank you note; preferably hand written and sent snail mail. Gift giving can be tricky, but let common sense, kindness, and authenticity be your guides. Share your business gift giving suggestions here and Happy Holidays!