Strength Plus Warmth

Photo by The Coach Space


Last week we talked about how to ask for what you want at work and being prepared to get it. I gave you a pep talk over on Substack that included the Strength Plus Warmth Formula. In response I received a couple of questions on what this looks like in real life. So, this week let’s look at a few examples of the types of situations you’re currently in, what your normal approach would be, and what your new approach could be if you use the Strength Plus Warmth Formula instead.

The Strength Plus Warmth Formula

When you need to ask for something: raise, scope change, resources, help, time, etc., use this structure:

  1. Name what you want (one sentence)
  2. Tie it to outcomes (why it matters)
  3. Acknowledge their constraints (warmth)
  4. Offer an easy next step (what you need from them)

It looks like this: “I’d like X because it will Y. I know you’re balancing Z. The next step I’m asking for is A.”

That’s it. Four steps. No groveling. Not bossy.

Now let’s make it concrete across manager/peer/direct report because your week contains all three.

1) Asking for a raise or promotion

Soft default: “I was wondering if maybe we could talk about compensation at some point…”
Translation: Please don’t be mad that I exist.

Strength Plus Warmth scripts:

Option A: Direct and calm

“I’d like to discuss a compensation adjustment to reflect my scope and impact. Over the last six months, I’ve delivered X, Y, and Z. What’s the process and timeline to review this?”

Option B: Promotion-focused

“I’m ready to be considered for the next level. I’m already operating at that scope in these areas: X, Y, Z. What specific outcomes would make this an easy yes in the next cycle?”

2) Pushing back on scope

Soft default: You say yes, then resent everyone, then work late, then wonder why you’re tired.

Strength Plus Warmth scripts:

Option A: Tradeoff question

“I can take this on. To do it well by Friday, I’ll need to deprioritize X. Which would you like me to pause?”

Option B: Clarify the ask 

“Before I commit, can we define what ‘done’ looks like? If we want it by Friday, we’ll need to keep the scope to A and B.”

Option C: Protect quality

“I want to make sure this lands well. With the current workload, I can deliver either fast or polished. What matters more here?”

3) Pitching an idea 

Soft default: You float it like a balloon and hope someone else attaches a string.

Strength Plus Warmth scripts:

In a meeting: “I recommend we do X. It would reduce Y and help us hit Z. If there are no major objections, I can draft a plan by Thursday.”

In Slack: “Proposal: X. Benefit: Y. Cost: about Z hours. If you’re aligned, I’ll move forward and share a first pass by Thursday.”

How do you exude both strength and warmth to achieve your goals at work? Please share in the comments. 

For the extended article including additional scripts and The Not Pushy Calibration Hack sent right to your inbox, subscribe to my Substack.

Priority Protection

Photo by Karolina Grabowska

I’m still thinking about this book and particularly the reference to this quote usually attributed to Maya Angelou: “Ask for what you want and be prepared to get it.” This is a job description for leadership. When you level up the work gets fuzzier, the pace gets faster, and the expectations get implied. Suddenly you’re in a high-pressure, Slack-soaked, meeting-heavy environment where urgent is a vibe, not a category. If your default setting is “No worries if not,” then your calendar turns into a 24/7 help desk. 

Being Prepared Means Boundaries

Competent people get rewarded with more work. You’ve seen it. You’ve lived it. You answer quickly, you fix problems, you take things off other people’s plates. When you imagine pushing back on an additional assignment, your brain hears: They’ll think I’m difficult. They’ll think I’m bossy. They’ll think I don’t deserve the promotion I just got. You got promoted because you are effective. And effectiveness requires limits. You don’t need to be always available. Instead, communicate strength plus warmth. Strength is clarity. It’s what you will do, what you won’t, and by when. Warmth is respect. You see the other person. You want things to work. You’re not making it weird. Try this:

  1. Name the boundary (short and direct)
  2. Name the reason (work reason, not a life reason)
  3. Offer the next step (so you’re not blocking progress)

That’s how you ask for what you want while staying likable and respected. And now how about some scripts?

Scripts for Slack

1) When someone pings “Quick question?”

You want: fewer drive-bys, more control.

“Happy to help. Please send the question and what you need from me (decision, feedback, or info)? I’m in meetings until 2, then I can respond.”

Balanced, warm, and it trains people to be clearer.

2) When it’s after hours and you’re tempted to reply anyway

You want: to stop teaching people you’re always on.

“Got it. I’m offline now and will take a look tomorrow morning.”

No apology. No “No worries if not.” You’re simply a person who sleeps.

3) When you can’t take on more work

You want: to protect your priorities without sounding like you’re refusing.

“I can take this on, but I’ll need to push X to next week. Which is the priority?”

That one sentence is a leadership move. It makes trade-offs visible.

Scripts for Email

1) Setting response-time expectations

You want: fewer “following up!!!” emails.

Subject: Re: [Topic]

“Thanks for sending this. I’m heads-down on client deliverables today and will reply by EOD tomorrow. If you need a decision sooner, please flag what’s time-sensitive.”

Warmth: thanks + options. Strength: timeline.

2) Protecting your calendar

You want: fewer meetings that steal deep work time.

“I can join for the first 15 minutes to align on decisions and owners. If we need more time, I’m happy to review notes asynchronously.”

You’re not dodging. You’re designing how you work.

Scripts for Live Conversation

1) When someone adds “one more thing” in a meeting

You want: to stop volunteering your future evenings.

“I can do that. What should I deprioritize to make room?”

Say it calmly, like you’re asking where the stapler is.

2) When expectations are unclear

You want: clarity without sounding dramatic.

“To make sure I deliver what you actually need, what does success look like here, and when do you need it?”

That’s not pushy. That’s preventing rework.

3) When you need to end a conversation

You want: to leave without the nervous over-explaining.

“I’m going to jump to my next meeting. I’ll follow up with next steps by tomorrow at noon.”

Clean. Leader. Done.

Your new replacement for “No worries if not”

Retire it. It sounds polite, but it teaches people your needs don’t matter.

Try these instead:

  • If that doesn’t work, here are two alternatives.
  • Let me know what’s realistic on your end.
  • If you can’t, who’s the right person to ask?

Still warm. Way more self-respecting.

How do you ask for what you want while staying likable and respected? Please share in the comments. 

For the extended article including The Pep Talk You Actually Need sent right to your inbox, subscribe to my Substack.

Your Invisible Operating System

Photo by Kindel Media

Leadership is not a job level. It’s a set of decisions you make. You lead when you run a meeting that ends on time. You lead when you calm a tense thread before it becomes a full-blown Slack bonfire. You lead when you quietly notice the new person is getting steamrolled and you make space for them to speak. 

It’s vital to figure out your leadership style because it’s the invisible operating system behind the thousands of micro-decisions you make every week like, how you give feedback. How you handle conflict. How you prioritize. How you respond when you are tired and a project goes sideways. 

Knowing your leadership style helps you stop defaulting to whatever possible solution is loudest in the moment and start choosing what is most effective. And if you are thinking, I will figure it out once I have more authority, please know this: Waiting is the fastest way to let stress pick your style for you.

Leadership Style is a Toolkit

Some people believe leadership style is a fixed identity. For example: a visionary leader, a servant leader, or a data-driven leader. But real leadership is situational. It is a premium toolkit. Sometimes your team needs clarity. Sometimes they need care. Sometimes they need a nudge. Sometimes they need you to get out of the way and let them cook. 

That’s why it’s normal for leadership to show up as a mix. You may take an assessment and discover you are not one style. Instead, you’re a full-blown committee. Maybe democratic, altruistic, coaching, with a little sprinkle of please do not schedule another meeting thrown in. You don’t have to force that committee into one chair. You can learn to decide which voice to put in charge depending on what the moment needs. You can design how you show up so you can take bold action without breaking trust.

Why It Matters

When you manage people, you influence outcomes. When you lead without a title, you influence the environment. The environment is everything. Here are a few very normal work scenarios where your style quietly decides the outcome:

  • Your direct report is underperforming and avoiding hard tasks. Do you go coaching, clear expectations, or accountability first?
  • Two teammates are in conflict, both convinced they are the reasonable one. Do you go mediator, decision maker, or listener first?
  • Your team is burned out and deadlines keep coming. Do you go boundary setter, process improver, or morale builder first?
  • A project is slipping because nobody owns the next step. Do you go organizer, delegator, or driver first?

If you don’t know your default style, you will react. And reaction is usually a mix of stress, habit, and whatever leadership style you were subjected to growing up. Around here we call that improvisation.

Have you taken a leadership style assessment you found accurate? Please share which one you used in the comments. 

For the extended article, including The Leadership User Manual You Should Write Before You Need It, sent right to your inbox, subscribe to my Substack.

Productivity Redesign

Photo Credit Startup Stock Photos

I was sitting in a circle of relatives, catching up the way you do: half stories, half snack breaks, a little “So… what are you working on these days?” And then something quietly wild happened. I discovered that out of seven people chatting, four work three or four days a week and they are considered full-time employees.

If you entered the workforce back when the definition of work meant 40+ hours exclusively on-site, you can feel my whiplash. That old default came with a standard bundle: PTO, group health insurance, a 401(k), and the occasional professional development trip that felt like a brief vacation until you remembered you had to network. Then the pandemic showed up, kicked the office door open, and accelerated a bunch of changes at once: remote work felt normal, the definition of full-time got fuzzier in some roles, and employer-sponsored health coverage got more complicated and costly. So here in the middle of Q1 2026 where are we on the four-day workweek in the United States? You’re closer than you think. Just not in the way social media makes it sound.

What Qualifies?

When people say “four-day workweek,” they often mean one of two things. Both are legitimate. They’re just not the same lifestyle.

Option A: 32 hours, same pay (the true shorter week)
You work fewer hours, you keep your salary, and teams redesign how work gets done (fewer meetings, clearer priorities, better handoffs). This is the model promoted by groups like 4 Day Week Global, and it’s the one most likely to reduce burnout without turning Thursday into a stress marathon.

Option B: 4×10 (the compressed week)
You still work 40 hours, just in four longer days. This can be great if commuting is brutal or you want a weekday for personal appointments. It can also be exhausting, especially in meeting-heavy jobs where 10 hours quietly becomes 10 hours plus whatever you didn’t finish.

What’s Happening in Workplaces?

Large, coordinated trials helped legitimize the idea for knowledge-work employers. In 4 Day Week Global’s U.S./Ireland trial results, organizations reported strong satisfaction and many committed to continue the schedule after the trial. Meanwhile, the American Psychological Association reported in its Work in America survey, a larger share of respondents said their employer offered a four-day workweek in 2024 than in 2022. Even if your company hasn’t adopted it, the idea is now mainstream enough that your peers are experiencing it.

What’s Happening in Policy and Legislation?

Bills titled the “Thirty-Two Hour Workweek Act” have been introduced in the United States Congress, aiming to shift overtime thresholds toward 32 hours (phased in). At the state level, proposals keep popping up, but broad mandates still haven’t crossed the finish line. One example right now: Washington’s HB 2611 (2025–26 session) proposes reducing the standard workweek from 40 to 32 hours by changing overtime rules.  And across states more broadly, policy trackers note lots of bills proposed, with few becoming law. So as of early 2026, experiments and employer adoption are ahead of legislation.

If you’ve tried a four-day schedule (or want to), what model made (or would make) your life better: 32 hours, or 4×10? Please share in the comments. 

For the extended article including a side note about employer benefits, and the Decision Guide: Is a Four-day Work Week Realistic for You? sent right to your inbox, subscribe to my Substack here

Finite Mental Fuel

Photo by Andrea Piacquadio

You fire up your laptop at the beginning of your workday. Your inbox is humming. Slack is exclamation pointing. A meeting reminder pops up. Someone is asking if you “have a sec.” And you haven’t even decided what you’re working on first.

Every day, you burn mental fuel on hundreds of tiny choices: which task to start, how to respond to that vague message, whether to speak up in a meeting, what to eat for lunch, whether to push back on a deadline, if you have a minute to scroll (one minute?! Yeah, suuuure). Each decision drains a little willpower. By 3 p.m., your brain is running on fumes and your self-control starts bargaining: What if we just do the easy stuff and call it productivity? 

Self-control isn’t about being a robotic productivity machine. It’s about designing your day so you don’t have to wrestle yourself every hour. And when discipline, emotional regulation, and boundaries work together, you get something priceless: peace of mind. Not the bubble bath kind. The real kind. The kind that lets you trust yourself.

Why Self-Control Feels Like Calm

Self-control has bad PR. It sounds like deprivation. Like you’re supposed to grit your teeth and resist joy. But in practice, self-control is relief because it limits chaos. When you have a few simple defaults like routines, boundaries, and emotional reset tools, you stop re-deciding your entire life every morning. You stop asking, What should I do now? every 20 minutes. You stop being surprised by your own behavior. No longer relying on motivation creates calm. Now you’re relying on a plan. Think about the person who always eats the same breakfast every workday. They’re protecting their mental energy for decisions that actually matter like how to handle a tense client email. You’re not trying to control everything. You’re trying to control what you can so you don’t get controlled by everything else.

The Three-Part System: Discipline, Regulation, Boundaries

Make the Right Thing the Easy Thing: Discipline reduces the number of choices you have to make. If you start your day with a clear plan, you’re less likely to spend the morning warming up by reorganizing your to-do list for the sixth time. Decide your Top Three priorities before the workday starts. Not ten. Not everything. Three. Because when the whirlwind hits (and it will), you already know what deserves your attention and what can wait. You don’t have to renegotiate with your brain in real time.

Stay in Charge When You’re Triggered: Decision fatigue is about emotions. You sit in a meeting where people talk in circles like it’s an Olympic sport. Now you’re irritated, and suddenly every next decision feels heavier. Emotional regulation is self-control at the moment it matters most: when you’re triggered. Try this micro-script in your head: “I don’t need to solve this right now.” It sounds almost too simple, which is exactly why it works. It interrupts the panic-urgency loop and gives your brain space to choose instead of react.

Protect Your Priorities Like They Pay Rent: Your day can be perfectly planned and people will still try to get you to make their emergencies yours. Boundaries are the guardrails that keep your attention from being rented out to the highest bidder. A boundary doesn’t have to be dramatic. It can be a sentence: 

  • I can do that, but it’ll be after I finish X. 
  • Can you tell me the deadline and what done looks like? 
  • I’m in focus time until 11. Can we talk after?

How do you take control of your finite mental fuel? Please share in the comments.

For the extended article including The 5-Day Peace of Mind Self-Control Challenge sent right to your inbox, subscribe to my Substack here.

Make Your Leadership Legible

Photo by fauxels

You want to jump from individual contributor (IC) to people manager in a hybrid workplace. Here’s the practical playbook version: executive presence is less mysterious charisma and more consistent signals that you’re a leader. One widely cited study from Coqual found executive presence accounts for 26% of what it takes to get a promotion. Your hard skills matter, but when leadership decides who gets the position, they’re also assessing whether you have the power skills to represent the team well, make good calls under pressure, and scale your impact through other people.

What Executive Presence Actually Is

Executive presence is the sum of three things your workplace constantly evaluates, often without admitting it:

  1. How you handle stakes (steadiness)
    Do you stay calm when priorities change, a deadline slips, or a senior leader disagrees? Or do you get scattered, defensive, or overly eager to please?
  2. How you communicate (clarity and intent)
    Can you explain what matters, what you recommend, and what you need from others in 30 seconds?
  3. How you show up (signals)
    Do you avoid unforced errors that distract from your competence? Think: being prepared, on time, appropriate for the room, and consistent so people can focus on your ideas.

Executive presence nonverbally communicates you can be trusted with people, decisions, and visibility.

Can You Learn It?

Yes. You can learn how to frame problems, run meetings, write updates, make decisions, and respond when things go sideways. The trick is treating it like a skill set you practice, not a personality you have. Rule of Thumb: If you can write it down and repeat it, you can learn it.

Who Should Gain It?

You. Especially if you want to manage people. The IC-to-manager leap isn’t primarily about doing more work. It’s about setting direction, making trade-offs, and creating an environment where other people do good work. Executive presence is the wrapper that helps others accept your leadership before you have the title. It’s also useful if you’re the quiet reliable one who gets things done but doesn’t always get credit. Executive presence amplifies your impact.

When Is The Best Time To Build It?

Before you’re officially a manager. The best time is when you’re already leading pieces of work informally like owning a project, mentoring a new hire, coordinating across teams, presenting in meetings, or being the person who just knows how it works. Why? Because that’s where you can practice managerial behaviors with manageable risk. Once you have direct reports, you don’t just represent yourself. You represent them too.

Why Should You Cultivate It?

Because it’s a force multiplier for three promotion-critical outcomes:

  1. Trust: Leaders promote the people they trust to handle ambiguity without drama.
  2. Influence: As a manager, your results come through other people. Influence is your job.
  3. Efficiency: Clear communicators make faster decisions, run tighter meetings, and protect everyone’s time (including their own).

Executive presence doesn’t mean you’re the loudest person in the room. It means you’re the clearest, steadiest, and most useful.

How do you cultivate executive presence? Please share in the comments.

For the extended article including Where You Can Practice and Your 10-day Executive Presence Sprint sent right to your inbox, subscribe to my Substack here.

Fly Like a Pilot

Photo by Maarten van den Heuvel

Every Monday you probably write a to-do list like you’re building a small, ambitious civilization. Thirty-seven items. Color-coded, maybe. A few quick wins sprinkled in so you feel like you’re adulting. Then the week happens. Three hours of meetings a day. Slack pinging like popcorn on a stove. A teammate drops an ask that is urgent and vague. A client changes their mind. Your boss needs help. By Wednesday, your list hasn’t been touched. By Thursday night you’re doing the actual work after dinner because daytime got eaten alive. By Sunday, there’s that familiar anxious feeling: I was busy the whole time but I didn’t do what mattered. That’s not a motivation problem. That’s a piloting problem. A pilot decides where the plane is going. They adjust for weather. They make trade-offs when fuel is limited. They don’t try to fly to twelve destinations at once because the map has a lot of options. A to-do list is not a pilot. It’s a storage unit. Your week needs pilot energy.

Are You Really Fine?

Unclear priorities create reactive days and anxious nights. When you don’t choose what matters most, your environment chooses for you. Teams Chat chooses. Meetings choose. Other people’s urgency chooses. And if you’re on an understaffed team you’ll end up spending your best hours responding, coordinating, and firefighting, then borrowing time from your evening to do your actual work. That’s how you become the person who’s both always working and always behind. Not because you’re failing. Because your week has no pilot.

The Fix 

Pick One Outcome for the week. This is the thing that, if it’s true by Friday, you can honestly say: This week counted. Not I survived. Not I answered things. Counted. Your One Outcome can be one of these:

  • A deliverable: ship X, send the deck, publish the doc, launch the feature.
  • A decision: choose Y, approve the plan, commit to the approach.
  • A metric: reduce backlog by Z%, cut response time, close five open loops.
  • A relationship win: align stakeholders, repair a cross-team miscommunication, get clarity with your manager.

You’re not choosing the only thing you’ll do. You’re choosing the thing the week will serve. Everything else either supports it or waits. That’s a pilot move.

How to Choose Your One Outcome in 10 minutes

Open your calendar and look at the reality, not how you wish it looked. Now ask three questions:

  1. What would make Friday feel lighter? What’s the one thing hanging over you that’s making the voices very loud in your head?
  2. What would create momentum next week? The best One Outcome unlocks future progress. It reduces dependence, ambiguity, or rework.
  3. What’s the smallest version of success? Not perfectly done but meaningfully done. Perfectionism is how a One Outcome becomes a zero outcome.
Write your One Outcome as a sentence you could measure:
  • By Friday 3pm, the Q2 plan is approved by Finance and Marketing.
  • By Friday, the client decision is made: Option A or B.
  • By Friday, the onboarding doc exists and is shared with the team.

How do you manage your never-ending to-do list? Please share in the comments. 

For the extended article including examples of how to fly your week like a pilot (not a passenger) sent right to your inbox, subscribe to my Substack here.

Atta Baby

Photo by Pixabay.com

Most workplaces have the memory of a group chat: everything important gets buried fast. People are busy. Priorities shift. And the work you did in February becomes that thing you kind of helped with by October unless someone (hi, it’s you) preserves the evidence. That’s why you need an “Atta Baby” folder.

It’s not a brag shrine or a personality test. It’s a tiny, practical system that protects you from being overlooked and under-credited especially when performance review season rolls around and everyone suddenly wants you to summarize your entire year in three bullet points with a calm, confident smile.

Why You Should Care 

Because visibility lets you stop proving yourself 24/7/365. When you don’t have receipts, you end up performing your value in real time. You say yes to extra work because you’re afraid of being forgettable. You over-explain in meetings because you want your contribution on the record. You panic before 1:1s because you can’t remember what you accomplished. You walk into performance reviews hoping your manager just knows how good you are. 

And sometimes your manager does know… but not in enough detail to advocate for you in the promotion meeting where you aren’t in the room. The room where decisions are made based on a quick narrative of your impact. You don’t need to be louder. You need to be documented. 

Visibility reduces pressure. Documentation reduces anxiety. And a folder full of proof is the career equivalent of keeping an umbrella in your bag. You’re not being dramatic. You’re being prepared.

What It Is (And Isn’t) 

The “Atta Baby” folder is one place where you save:

Praise: The “thank you,” the “this was huge,” the “couldn’t have done it without you” notes.

Impact: What changed because you did the work

That’s it. It can look however you want. It can be a folder on your desktop, a single document with monthly bullets, a note app page, or a private email label you forward things to. The best system is the one you’ll actually remember to use when you’re tired. And let’s be honest. You’re going to be tired.

If You Don’t Track Wins, You’ll Keep Working Harder

Workplaces quietly reward the people who can tell a clear story about their jobs. These are not necessarily the people who did the most work or the people who suffered the most. These are the people who can connect the dots from effort to outcome. Without a record, you rely on memory and vibes. And memory is biased toward the recent, the painful, and the unfinished. You end up underselling yourself, even when you’re excellent.

Try This

Here is a weekly 10-minute ritual that pays off all year long. Pick a day. Friday afternoon usually works well because your week is fresh and your brain is already in wrap-it-up mode. Put a recurring event on your calendar: Atta Baby Folder 10 minutes. Then do these three steps: save praise, add an impact sentence, and log your accomplishments by month. 

How do you keep track of your accomplishments all year long? Please share in the comments. 

For examples of the above three steps and a 3 Wins in 10 Minutes Checklist sent right to your inbox, subscribe to my Substack here.

Get Your Brain Back

Photo by meo

You’re technically done for the day, but your mind is still at work. You’re heating up dinner, and your phone lights up. You tell yourself you’ll just check Slack or Teams. Five minutes later you’re replying, clarifying, and re-reading a thread you didn’t start. That’s the always-on mentality. It’s not just that you can communicate from anywhere. You feel like you should. That pressure isn’t random. It’s wired into the way virtual communication works.

Virtual Messages Feel Urgent

In an office, urgency has cues. Someone walks quickly to your desk. A calendar invite pops up titled URGENT. You overhear the tension in a conversation. Online, everything looks the same: a ping, a red badge, a little green dot next to someone’s name. A casual question and a true emergency arrive wearing the same outfit. That ambiguity pushes you into a default mode: respond fast to be safe. Your brain hates open loops, and modern work quietly trains you to treat responsiveness like competence.

The Sneaky Cost

Always-on communication doesn’t usually blow up your day in one dramatic moment. It erodes your attention in constant nibbles.

For example, you’re writing a proposal. Ping. You answer. Back to the draft. Ping. You clarify. Back to the draft. Ping. Someone adds a quick question (the two most dangerous words in workforce history). You switch again. The result: you’re busy all day and strangely dissatisfied at the end of it. Work that changes outcomes like strategy, analysis, writing, planning, or decision-making, needs uninterrupted thought. Virtual communication is designed to interrupt you.

Availability as a Performance Metric

Here’s the quiet part nobody says out loud: in many teams, being reachable has become a stand-in for being valuable. You reply quickly, so you appear to be on top of the situation. You’re always online, so you look committed. You respond at night, so you look like a high performer. But that’s not high performance. That’s high visibility. And it often backfires. When responsiveness is rewarded, you get more messages. More messages create more interruptions. More interruptions lower quality, increase rework, and make everything feel more chaotic.

The Real Issue

Virtual communication hijacks your attention with:

  • Uncertainty – What if it’s urgent?
  • Social Pressure – They’ll think I’m not responsive.
  • Variable Rewards – Sometimes a message is trivial, sometimes it’s a fire. Your brain keeps checking like it’s pulling a slot machine lever.

Instead of relying on willpower, you need rules and norms. The kind you can actually follow on a Tuesday.

A Couple of Things You Can Do

Replace boundaries with response windows: Vague boundaries sound nice. Specific behavior changes actually work. Try saying these:

  • I check messages at :15 and :45 each hour.
  • I respond to non-urgent messages within 24 business hours.
  • I’m in deep work 9–11. If it’s urgent, call.

You’re not refusing communication. You’re upgrading it from constant to intentional.

Define urgent as a team sport: A lot of workplace stress comes from mismatched expectations. You think urgent means today. Someone else thinks it means now. Propose a simple shared definition:

  • Urgent: production issue, customer impact, deadline moved up, work blocked.
  • Not urgent: FYIs, feedback that isn’t blocking, quick questions, brainstorming.
  • Then add one rule: urgent gets a different channel. If it’s truly urgent, it should be a call, a tagged message, or a specific label, not a casual ping.

How do you turn off the always-on mentality? Please share in the comments.

For three more things you can do and a five-day Always-On Detox Plan sent right to your inbox for free, subscribe to my Substack here.

That’s a Wrap 2025

Photo by Nataliya Vaitkevich 


Thank you for spending 2025 with me! As we end this year together, here are the top three articles in each category: Time, Energy, Attention, and Money (T.E.A.M.), based on views with 1 being the most viewed in the category. These articles were published between December 2, 2024 and November 30, 2025. Enjoy!

Time

  1. Natural Intelligence
  2. Completion Anxiety
  3. Take the Time

Energy

  1. That’s a Good Question
  2. The Struggle
  3. That’s a Wrap 2024

Attention

  1. Boundaries have Consequences
  2. That’s Another Good Question
  3. Start Me Up

Money

  1. Gambling with Your Future
  2. Wave Goodbye
  3. The Bargain


What decisions around time, energy, attention, and money are you facing in the new year? Please share in the comments.