My manager called me into her office and, as gently as she could, informed me we were trending short on production for the month. To reach goal, we needed ANOTHER big push. The room started to spin. I felt lightheaded. All I could think about was how long and hard I worked to get our current production, how other urgent projects were clamoring for my attention, and how little time I had to generate more production before the end of the month. Sound familiar? Everyone works in demanding environments with lots of competing priorities and limited resources. There are interruptions: The phone rings, a delivery arrives, an email from the client hits my inbox flagged high priority. There are distractions: Coworkers’ conversations, scrambling to cover a shift when someone calls in sick, a customer’s poor planning requires an emergency site visit. There are personal issues: The aftermath of a death in the family, managing my diabetes, concern over our daughter’s out-of-town-big-city interview. These triggers cause a sort of paralysis because everything has to be done and it has to be done right NOW. Feeling overwhelmed is a vicious circle. Thoughts of everything I have to do leads to thoughts of not having enough time to do them which leads me back to thoughts of everything I have to do. To just stand there and let my head (and the room) spin, doesn’t help me to stop feeling overwhelmed. So, here’s what I do:
After a little Box Breathing, I write down everything paralyzing me. Then, I prioritize:
- What is the item with the nearest deadline?
- What is urgent? What is important? (You may benefit from the Eisenhower Matrix )
- What absolutely has to be done today?
- Do I have to do all these things? Can I task someone else with some of them?
Then I take one problem and come at it from a different direction:
- Can this problem be turned into a project?
- Can the project be broken down into a process?
- Can I take a step to start the process?
When I’ve got a plan to solve the first problem, will that strategy work for any of the other problems on my list?
- Sometimes I pick the low hanging fruit: Reply to easily answered emails, update the shared calendar, or take the mandatory company-wide security training. And sometimes I take a bite of the elephant: I do the task I dread the most so it stops haunting me.
I stop thinking.
- I clear my head by walking around the office complex, going to lunch with a friend, praying, running the dog to the groomer, or listening to music or a podcast.
- After leaving the office for the day, I write down tasks I don’t want to forget, but don’t need to do right this second. I hide my laptop and phone. Out of sight out of mind. If I walk past my phone, I want to see if the customer replied to my voicemail yet. If I don’t walk past it, I don’t think about it. Sometimes, I leave my laptop in my car (my car is in a garage). I have it if I need it, but it’s not beckoning me.
It seems counterintuitive to stop hacking away at my to-do list, but sometimes throwing more brain-power at the problem doesn’t solve it. It just makes my head hurt. A solution often comes quickly after I allow the problem to simmer for a while and stop overcomplicating it.
- If it solves the problem, I work during my time off (vacation, weekends, etc). I hustle, but I try to be realistic about what I can control and what I can’t. The nature of my job is to fish. I don’t hunt. (I’d like to hunt, but I can’t force the customers take my wares.) This helps me focus on what I can impact.
Work can be hard. I hope these suggestions help. Share some of yours here: