Performance vs Potential

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In America, 49.6% of the workforce is female, but less than 5% of Fortune 500 companies’ CEOs are female. I found several variables contributing to this confusing proportion. Since this is an election year and we’ve seen glaring examples of performance vs. potential, let’s focus on that variable for this discussion. A Presidential campaign is a job interview. During the democratic campaigns, the female candidates highlighted their resumes (what they did) while the male candidates promoted their plans (what they intend to do); evidence that women are judged on past performance and men are judged on potential. How does this societal inclination to evaluate a gender show up in the workforce?

This study on hiring reveals when the past performances of female and male candidates were equal, the female candidates were held to a higher standard. Unconscious bias lessened the women’s leadership potential in the hiring team’s opinion. These negative labels pervade the workforce. They’re exhausting to fight and often invisible. Let’s say Jane and Joe have the same position, the same resume, and are up for the same promotion. If Joe receives it, Jane probably won’t ask her boss if he chose Joe because he thinks Joe has more potential than she does. Instead, Jane will probably feel like she doesn’t belong at her company and look for a more welcoming environment. We have to realize unconscious bias is someone else’s opinion of us; not the truth, and have the endurance to battle it day after day. But, who has the energy to constantly validate her ideas to upper management while simultaneously doing the job?

Traditionally, when a project succeeds, a female leader shares credit with her team and a male leader assumes the credit for himself. Diluting her contribution, the female leader is easily overlooked for bigger projects. A man claiming credit gets leadership roles because no one asked how the project got done. They only saw who claimed credit for getting it done. The performance review process is a minefield of subjectivity and unconscious bias. One answer is to make the evaluation more about whether last year’s performance goals were met (this is typically how a male is evaluated), not how hard the employee had to work to meet them (this is typically how a female is evaluated). This challenges HR to rework the process using a filter of diversity and inclusion, which may require both training and a review committee. When women have to keep proving competency over and over, this slows down our advancement. How can we excel at past performance if we’re denied opportunities to perform?

Speaking of HR, in this poll of women working in the IT industry, 63% of them said the hiring process in the market is biased against female IT applicants. When women are hired, we start dropping out of the advancement track around middle management for obvious reasons: no women in next-level positions in whose footsteps we can follow, no access to casual networks (the old boys’ club), and lack of mentors (male or female) in upper management. But there’s also a not-so-obvious reason: a culture of embedded mindsets and entrenched beliefs. (E.g., men make better leaders because they’re more analytical and less emotional than women.) How much talent is wasted because of these barriers?

As usual, I have more questions than answers. If you have answers, please share your experience in the comments section.

Waiting on the World to Change

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Mother’s Day has me reflecting on how different the workforce was when our daughter entered it in 2019 than when I became her mother in 1997. By then I was 10 years into my career and enjoyed it, but it was hard to be a Mom in the Workforce (MitW). I hoped it would be different by the time our daughter got her first full-time job; unfortunately, not so much. In 2019 only 66.4% of moms with children under six years old had jobs outside the home. Here are three things I think she should know about being a MitW.

You Will be Judged

MitW are expected to shine at both work and home. Society holds mothers to different standards than fathers. E.g., if a father does not take time off work to attend his child’s school function, no one thinks twice, but if a mother doesn’t show up, she gets labeled as a bad parent. Isn’t this belittling the father’s role (that’s a whole ‘nuther post) and overestimating the mother’s? Best practice is to ignore other people’s opinions of our parenting. Choosing between attending an important client meeting and our child’s science fair is a decision only we can make.

Work Life Balance is a Myth

COVID-19 has revealed a dirty little secret; MitW are still expected to handle the job, the kids, and the household. It’s time for conversation (divide up the chores), boundaries (stick to our own chores and resist the urge to redo things our way), and lower standards (dirty dishes in the sink overnight is acceptable). With everyone home we’ve fallen prey to Parkinson’s Law. There’s always something to do for work and there’s always something to do at home. That doesn’t mean we have to spend the same amount of time writing emails as baking banana bread (or whatever your form of self-care is). When we feel temporarily satisfied with the state of our inbox (no matter the time of day), if we feel like baking banana bread, it’s okay. Maybe you’d rather bake two loaves of banana bread, then tackle email. Best practice is to strive for work life harmony instead of balance.

It’s Not One and Done

Child rearing is an 18 year (at least) conversation between us, our co-parents, and children. Minds and circumstances change. Best practice is to decide what our non-negotiable boundaries are and occasionally revisit them with the affected parties before we say or do something we’ll regret. If quitting our jobs to raise our children is going to make us bitter, it would be better to keep working (if possible) even if it means enduring the stink eye from onlookers. 

Does a woman have to be a wife, mother, sister, daughter, aunt, employee, cook, custodian, accountant, churchgoer, pet owner, and volunteer simultaneously to be considered “good?” Who has time to do all that? What happens if I don’t? Who made these rules? Do women aspire to be all that? 

Please share the challenges you face (or faced) as a working parent in the comments section. 

What’s Wrong With Being Confident?

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Here are a few women-in-leadership questions capturing my attention lately:

Q: In the churches I attended growing up, I was taught God created women to be men’s helpers so men are leaders and women are followers. I’m all about helping and my worldview is Biblical, but it often clashes with my ambition. I read about The Wife of Noble Character and get confused. She’s obviously a leader in the workforce, so why is it negative for women to lead?

A: You know how I love my data. Here’s a study of 19 key leadership capabilities. Women scored higher than men in 17 of the 19 capabilities, so why aren’t there more female CEO’s in America? Men assume they are competent to lead. Women assume we are not. This unconscious bias is ingrained in us and society just takes it as gospel. (See what I did there?) When hiring managers read a resume, they need to stop and think, “Based on track record, is this the right person for the job?” and avoid focusing on whether the person’s name is Joe or Joann. 

Q: American society needs strong women, but when one steps up, we tear her down. The female 2020 Democratic Presidential candidates come to mind. Why do we do that?

A: In spite of progress women have made in the workforce, society still isn’t used to confident women. To rise in an organization, women must be both likable and outspoken. That’s a difficult tightrope to walk. To be likable, women are advised to share credit for a project’s success. This waters down our contributions and gives us no accomplishment to note at promotion time. On the other hand, women who excitedly speak up in meetings to promote our ideas risk being perceived as overbearing personalities; forfeiting our chances to pitch them to the client. This is a blow both to women’s confidence and to the company’s revenue.

Q: When a woman is vocal about owning her achievement, she’s usually perceived as aggressive. What can we do to support confident women?

A: Women typically approach a job like we approached school. We found out what our teacher wanted and gave it to her. On the job, we find out what our boss wants and give it to her. Then we wait to be rewarded with higher stakes projects, a pay raise, or a promotion, but because we’re quietly working no one notices. Women need to get brave and own our contributions. Will we be judged for that? Yes. Should we let that stop us? No. Haters gonna hate whether we speak up or not. When we see a woman tooting her own horn because she achieved success through hard work, we should pick up a megaphone and amplify her because the whole organization will benefit.

We (men and women) get further together than we do on our own. Let’s look for ways to build each other up instead of trying to one up each other. We spend so much time on the job, wouldn’t it be more pleasant to work under conditions like that?

What are some ways you support confident women in the workplace? Please share your tips in the comments section.

Royal Pain

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Ever wonder what happens when a mean girl grows up? She becomes a Queen Bee (QB): a female leader insecure in her position who treats her female employees worse than she treats her male employees. Obsessed with maintaining her authority, she views other women as competitors and excludes them from high profile projects that could advance their careers. What does a QB act like? How do you deal with one? Short of a giant flyswatter, how do we eliminate QBs?

Beehavior (see what I did there?)
A QB:
  • Dismisses our ideas without discussion
  • Interrupts us mid-sentence
  • Excludes us from meetings
  • Chips away at our confidence (e.g., yells at us for not performing a task we weren’t aware we’re supposed to do)
  • Undermines us behind our backs (e.g., gossips about us to colleagues)
  • QBs are effective because they prey on unique female vulnerabilities men don’t usually think about (e.g., not smart enough, dressing inappropriately, too emotional, not committed to our careers because we’re mothers, etc.)

Until there are as many female leaders as male, freezing out the competition is an effective survival strategy.

Remove the Sting

A young woman starting out her career naturally looks around the organization for a successful mature woman to emulate. The chosen mentor may see this as competition and in the vein of keep your friends close and your enemies closer, actively subvert the younger woman’s efforts to advance her career. If we aspire to be leaders, we have to stand up for ourselves. Note instances where the QB treats us differently than our male coworkers and ask why. Let’s politely ask for details on our job performances and in what areas she’d like us to improve. When she gets mean, we’ll keep our composure and take her assessment respectfully. We’ll admire her work, tell her we want to be as good at our jobs as she is at hers, and ask her to share the secret of her success.

Extinction

In the good news department, this article says there aren’t as many QBs as we think. The assumption there is something in women’s genes that make us unable to get along with each other is a myth. QBs are the result of inequality and gender discrimination. Women protect our territory because we’re the non-dominant group, not because we’re women. As more women reach higher levels of management, being punished (e.g., low job performance ratings, not getting promoted) for promoting diversity by elevating other women, should decrease.

Learning to Fly

Women should mentor other women and publicly celebrate other women’s accomplishments. When a woman behaves like a man, let’s stop judging her so harshly. Let’s call both men and women out on the language they use to describe our female coworkers. For example, in a recent interview, Taylor Swift pointed out, “…A man does something, it’s strategic; a woman does the same thing, it’s calculated.” So let’s watch our mouths; no trash talking other women. People view us as women, not as professionals. Let’s use that bias to our advantage. Let’s embrace other women on our teams, work hard together, support each other, and deliver the goods. Let’s earn reputations for increasing revenue and giving excellent customer service. When we’re in positions to promote women, let’s do it. Let’s create a sisterhood of success. When women have each other’s backs, we all rise.

Have you ever experienced Queen Bee Syndrome at work? What did you do to change the relationship? Please share your story in the comments section.

Increase Your Stock Value

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This white paper suggests corporations that have women in C-Suite positions experience higher stock values and greater profitability than corporations whose boards are all men. This study proposes there is no physical difference between male and female brains. Both resources imply cultural bias keeps women out of boardrooms. So here we are in 2019 still banging our heads against the Glass Ceiling. What steps can we take right now to break through? One is to develop leadership presence. It’s the secret sauce to obtaining executive and senior level positions and it consists of confidence, unique voice, and physical presence.

Confidence

Research shows men apply for jobs if they meet 60% of the qualifications. Women apply if we meet 100%. When we don’t get the job, women assume we aren’t good enough to get it, and men blame external circumstances. If you work in HR, analyze your organization for diversity then filter your results through your hiring process. What can you do to attract, hire, and promote under-represented groups? (E.g., women in entry level positions taking longer to get promoted than men hired for the same position at the same time.) Make unconscious bias conscious. If your company recruits more men than women, find out why. Hiring managers tend to recruit people they like and who are like them. Does your company need more female recruiters?

Unique Voice

Research reveals when women leaders exhibit traditionally male characteristics, like decisiveness and assertion, we are perceived as bossy and aggressive. On the other hand, when female leaders display traditionally feminine characteristics like being warm and nurturing, we are perceived as incompetent. The trick is to be both warm and competent. Women don’t have to mimic men to have an influential voice, but this is a slippery slope. As LeanIn.org tweeted, “We tend to underestimate women’s performance and overestimate men’s. Women get less credit for their accomplishments and more blame for mistakes. As a result, women have to work harder than men to prove that they’re qualified.” Since women are more likely to be given leadership roles in times of crisis, we get lots of practice using our unique voices.

Physical Presence

To break through the Glass Ceiling, women must get over risk aversion. To get what we want, we have to go after it. We can acknowledge to ourselves we’re afraid, but we have to proceed. True leaders are more afraid of the status quo than of taking risk. We can start by taking up as much physical space as possible when entering a room: stand tall, sit up straight, and make eye contact. These non-verbals telegraph we’re competent contributors. Respect is earned, not given; but we can act like we expect it. We need to pay attention to women beginning employment with our companies and actively advocate for them. We should be creative, innovative, and collaborative in forming sisterhoods in our organizations. We rise and fall together.

Do you have any suggestions how women can develop leadership presence? Please share them in the comments section below.

Undefeated

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“If at first you don’t succeed, try, try again.” Frederick Maryat

As I mentioned last week, I do a lot of cold calling which means I get rejected. A lot. So the word resilience has been in my face lately. A lot. Merriam-Webster defines it as, “an ability to recover from or adjust easily to misfortune or change.” As usual, I have questions.  

“It’s about how hard you can get hit and keep moving forward.” Rocky Balboa

How do I get resilience? The same way you get to Carnegie Hall. Practice. As a woman in the workforce, I feel like I have plenty of opportunity to practice resiliency. From sexism (e.g. Since I’m the only woman in the meeting I must be the note taker, right?) To family responsibilities competing with work (e.g. leaving a day-long corporate meeting “early” (6:00PM) to volunteer at my daughter’s school event.). Every day seems to offer a chance to practice resiliency.

“Instead of letting your hardships and failures discourage or exhaust you, let them inspire you. Let them make you even hungrier to succeed.” Michelle Obama

Why is it important to cultivate? Because life is hard and stressful, yet we don’t assume it will be. We should be surprised when the Memorial Day tornadoes of 2019 happen, but we shouldn’t be surprised when our coworker tries to steal our lead. Again. We can’t predict all the problems life throws at us, but we can prepare our minds to process them, work through them, and maybe even use them to become stronger. When setbacks happen we can remind ourselves of our positive qualities, formulate a realistic plan to overcome the problem, manage our emotions, remain calm and breathe, think about communication and make it effective, and think of ourselves as survivors and not victims.

“You gotta get up and try, and try, and try” Pink

When I fail, how do I work through it? My best example of resiliency is our daughter flunking the road test for her driver’s license the first time she took it. There was much weeping, wailing, and gnashing of teeth on the way home. As I selfishly thought how angry I was that I’d have to take yet another afternoon off work to let her try again, God thumped me on the head and said, “Ten years from now, it won’t matter that you took more time off work, but what you say in the next ten minutes will. Don’t screw it up.” I told her, “We’ll be home in five minutes, so you have five minutes to wallow in self-pity. Then, pick yourself up and decide what you’re going to do to fix this.” We were home about an hour when she told me she’d called a friend for consolation and found out she’d failed her first try too. She was angry enough to work on what flunked her and retake the test. My husband got off work to take her for the second try, and she passed.

Now, when I get knocked down, I follow her example: I wallow in self-pity for five minutes, talk to someone who knows what I went through, practice what I failed, then go back and try again. It works pretty well. Maybe you should give it a…try.

Please share your stories of resilience in the comments section.

Back-handed Benevolence

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Photo by rawpixel.com from Pexels

WARNING: The following post is more savage than usual. Read at your own risk.

I’ve already commented on sexism in this blog,  but another form of it has hit my radar and I can’t get it out of my head: Benevolent Sexism. How have I missed this?! This has happened to me throughout my career. In fact, I use it to my advantage whenever possible. Am I being lazy? Am I taking advantage of an unfair societal norm? Am I overthinking this? Peter Glick and Susan T. Fiske did an extremely thorough study on sexism in 1996, in which they defined two types of sexism: Hostile and Benevolent.

Summary: Hostile Sexism (HS) is insulting women because of stereotypes; IE: objectifying women and/or degrading women. Benevolent Sexism (BS) is complementing women because of stereotypes; IE: always being told you look good and never being told your work looks good. Thanks to the Me Too movement, hostile sexism will probably not be tolerated in the office. Women would likely rebel against overt efforts of control. But the facade of BS makes women think this control is okay. After all, men are trying to take care of us, right? It’s all warm and fuzzy until you realize you’re contributing to the sabotage of your leadership goals.

Stereotypes:
Women are born kind, emotional, and compassionate. You grab a coffee for your male coworker while getting your own. He praises you for your thoughtfulness. When you suggest he get it next time, he calls you,“bossy.”

Women are weak, sensitive, and vulnerable. Your male coworker gently takes the five gallon water bottle from you to lift it up onto its pedestal then hands you the stack of notes he was carrying and asks you to go make him copies while he changes out the empty bottle for the full one.

Women are more intuitive than men and are naturally more organized. This assumption has you doing the heavy lifting of mediating conflicts, buying the boss’s birthday gift, and being the default note taker in the budget meeting because women are naturally better at those things.

I thought these stereotypes were trivial until my research revealed the attitude behind them. Those men aren’t thinking they’re helping you, they think you’re not capable. Not speaking up leaves your manager with the impression you’re not capable. Consequently, expectations of your job performance is low and you’re overlooked for career-advancing projects. BS seduces women to stay in stereotypical roles reinforcing inequality in both promotions and raises.

Struggles: Since men and women are born physically different, does that mean we should treat each other differently? Since women physically suffer once a month and make, carry, and give birth to children, aren’t we owed some car maintenance and bug killing? Where is the line between chivalry and BS? If we believe a woman isn’t capable of changing a tire, do we then believe she isn’t capable of running a company? If your boss asks you to plan the office holiday party instead of asking the guy in the cubicle next to you who has the same status in the company, has he revealed his assumptions about what men and women are good at? Will those assumptions influence his business decisions (he lets you plan a project, but not manage it) and performance reviews (he then penalizes you for not managing any projects)?  Will your male coworker get a bigger raise than you because he has a family to support even though you both do the same job? If you decide to have a child, will the boss judge you as a bad mother for returning to work?

This is a cultural phenomenon that won’t be solved with a blog post. But we can recognize it, call it out, and talk about it. So, what can we do? Share your thoughts here:

Pardon the Manterruption

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Photo by rawpixel.com from Pexels

Manterrupting – When a man unnecessarily interrupts a woman who is talking. Example: Last week during a meeting, I was making a point. One of the men at the table jumped in with his opinion. He seemed to think he was doing me a favor by adding to my narrative. I wasn’t finished making my point and he steered the conversation in a direction I didn’t intend to go. He made it all about him because he “needed to clarify for myself.”

Bropropriating – When a man takes credit for a woman’s idea. Example: Returning from lunch, I found one of the account managers on speaker with a contractor. We have an open floor plan in our small office and I heard every word of both sides of the phone conversation. The contractor had purchased television advertising. He was writing his own script and having trouble. In a former job I wrote television commercials, so the conversation piqued my interest. I asked a few questions, made a few suggestions, and eventually offered to write a script. His shoot was scheduled for the next day, so I had to email the script to him immediately. I did. I received no reply. Crickets. Three weeks later I’m sitting in my living room on Saturday morning watching the local news and what do I see? The contractor’s commercial that I wrote. Writing scripts is not a service we normally provide. I did it to be a team player. Not only did I not make any money from my intellectual property, but the contractor also didn’t even acknowledge my contribution.

Manterrupting and bropropriating are linked. One often leads to the other, particularly in meetings, and especially in meetings where men outnumber women. There is even an app you can use to to track manterruptions during conversations.  I once worked for a church where bropropriating was intentional. I was the only female on a team of four. We met weekly to plan creative elements for future worship services. The man in charge referred to taking someone’s idea and running with it a “stepping stone”.  Gee, that’s a nice term for bropropriating. As if it’s normal. As if it’s not just taking credit for another person’s creativity. Here’s how it worked: A topic was introduced and the first person they looked at to offer suggestions on how to present it was me. Ladies first, you know. How convenient that I was the only “lady” in the room. Then they’d proceed to tear down the idea and offer their “better” ideas. Then we’d circle back around to my idea that they decided they liked after all. They just didn’t like hearing it from me. I was outnumbered 3 to 1. Now I know why my ideas were seldom acknowledged as my own . There were no other females in those meetings to amplify me. This process made me not want to attend these meetings. What was the point of being creative if someone else got credit for my creativity?

To make things worse, women are in competition with each other.  As if there isn’t room enough for all of us.  Where did we get that idea? If you are the only female on staff and another female is hired, do you partner with her or undermine her? The system is hostile by nature, but this doesn’t have to be the case. We can influence our environment by promoting the fact that the team will get further together than we will on our own. If we’re in a meeting where men outnumber us, we need to speak with authority. None of this, “Well, I don’t know whether this will work or not, but…” We can use non-verbals and power poses like lowering our tone of voice, walking to the front of the room, pointing, and placing our hand on the table to imply command of the conversation. When another woman makes an intelligent point, we can amplify it by immediately speaking up and agreeing with her and giving her credit for coming up with the idea. We can look interested when she speaks, nod our heads in agreement, and lean forward in our chairs. If a man interrupts a woman, interrupt his interruption by saying, “Jim, I’d really like to hear the rest of what Susan has to say.” It feels like trying to turn the Titanic around, but the workforce needs everyone’s brains; not just the brains attached to the loudest mouths.

Please tell me your manterrupting and bropropriating stories here: