Our daughter always wanted to be on the go. From the time she was born, I took her to appointments, meetings, and to the office. When she was three years old, she wanted to go to preschool. Then she wanted to have play dates, then she wanted to play volleyball, then she wanted to play club volleyball, then she got an after school and summer job. My husband (her father) and I usually encouraged these activities because they kept her out of trouble. In hindsight, I think we may have gone too far. Now a senior in college, she’s just a girl who can’t say no. This summer she worked for her campus recreation center, a kids’ camp, our local minor league baseball team, and she house/pet sat. Currently, she’s a resident advisor for her college, the fitness supervisor of development at her college’s campus recreation center, a member of her college’s power lifting team, and the vice president of operations for her college’s campus activities board. She’s extremely busy and classes haven’t even started yet. (Is it ironic that she’s so busy at college she doesn’t have time to attend classes?) All these items look fabulous on her resume, but she’ll quickly burn out. Can you relate? Here are three things to consider before taking on another task.
Know Your Limits: You want to be perceived as helpful or “can-do.” But you can’t do your best work when you’re over-committed. You risk missing deadlines. You get distracted by tasks that are urgent in multiple projects and neglect the tasks that are important in each project. You have physical boundaries. There are 24 hours in a day and you shouldn’t spend all of them working. Learn to recognize time vampires. These are tasks that suck the time right out of your day, but get you no further to reaching your goals. Ultimately, they make your job performance suffer because you are wasting time doing those tasks instead of concentrating on hitting your KPIs (Key Performance Indicators). Before accepting an additional assignment when your schedule is already full, ask yourself: “What’s the worst that can happen if I say no? Will I miss the opportunity of a lifetime?” When you do many things, you can’t do any one of them with excellence. The job market used to favor the jacks of all trades and masters of none, but not any more. Employers have a specific pain they’re trying to relieve by hiring someone. You want to find the employer for whom your skills are the cure. Be careful to not waste time on projects that water down your resume instead of honing the skills you’re developing.
Be Careful Whose Approval You Seek: I once had a manager whose motto was,“If you want something done ask a busy person.” A reputation for getting things done makes you a target. You become her go-to person when your boss realizes you work harder than your coworkers. Are you constantly working more hours to accommodate additional projects? Are you committing to another task when you haven’t finished the last three you started? If so, then your dependability is a liability. Part of your job is to make your manager’s job easier, and you want her approval, but she most likely expects you to tell her when your plate is full. She’ll probably keep piling on the work until you gently tell her to push pause. It’s uncomfortable to turn requests down while your supervisor looks at you with her big Puss In Boots sad eyes. No is a whole sentence, but you want to be perceived as polite, efficient, and a team player. So when turning down a task, be kind, authentic, and offer an alternative. For example: “I’m sorry Sue calling in sick puts you in a bind. I can’t take her shift, but have you asked Diane?” As for your coworkers, it’s pleasant to get along, but their approval is desired, not required. We tend to assume everyone else is as busy as we are and feel like we are letting them down if we deny their request. Stop. It doesn’t matter what other people are doing. You are responsible for you. You don’t want to hurt anyone’s feelings, but you have to get comfortable with disappointing people. Be careful whom you want to impress and whose approval you seek.
Use a Decision Making Process: Recently, I was approached to take on a volunteer position. I immediately filtered it through my decision making process. I asked myself: Will this be worth my T.E.A.M.? If a project or request gets caught in that filter, then I say no. Don’t take on extracurriculars because you have FOMO. People aren’t having as much fun without you as Snapchat wants you to believe. Will this project distract you from pursuing your goals? For example: If you have a physically demanding day tomorrow, should you really go out with friends tonight? People learn to respect you when you say no to things that pull you away from your priorities. Your example may even empower someone else to say no to something that is not a wise choice for her. Sometimes you have to say no to good things so you have bandwidth to do great things.
Share your stories of saying no to good things to make room for great things here: